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We are so glad we set up a policy for our Labrador. From wellness visits to split paw webbing, we are glad to know we can get him the best care when he needs it.

Amy provided truly excellent customer service. She thoroughly explained everything I asked about. She was compassionate and so helpful. She deserves a raise!

premiums getting expensive and deductible shouldn't be for each type of illness

I love this company so much I feel like I should be working there!

Ashley was very nice but it was a bit frustrating because she wouldn't directly answer my question about coverage. I asked her if my dog would be covered for the removal of a skin tag (it was not pre-existing and I've had my policy for 12 years and have never filed a claim). She said 'Well, it looks like it would be covered but I can't really say or I would really make some people unhappy." What does that mean?! I mean, I am deciding whether or not to schedule the surgery and I want to know if it would be covered before I do. Super weird response. She seemed sweet and all but I've been a loyal, paying customer (and former employee) for 12 years and have never filed a claim. Sheesh.

I recently switched from Nationwide to ASPCA pet insurance. I am very happy with the quick processing of claims and the reimbursements have been very good. I am very happy that I switched companies.

Was very pleased with the quick reimbursement. Very happy with the service through the years. Thanks for asking about my dogs health.

I’ve been with this company since they were VPI Pet Insurance. This past year I be had problems with them receiving my claims for unknown reasons. Then I got a puppy and they recommended full co stage through her puppy shots and spay and then reduce it. I called to reduce it at 8 mos and they said I had to wait a full year. Very misleading!

Very efficient app, piece of mind all rolled into one policy that we are very pleased with for cost and coverage.

This insurance is fantastic. The staff is very helpful and filling claims is easy. They are also concerned about your pet and how the animal is doing. I would recommend this insurance to all pet owners.