We have always liked the trupanion security.
We have always liked the trupanion security. Staff have always been great. Only issue is increases in rates and decreases in coverage over the years.
- INSURER:
Trupanion Canada
- POSTED: 03/12/2018
- BY: Cannice
- BREED: Persian
- AGE OF PET: Over 11 years
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Kelli gave me detailed instructions and information.
Kelli gave me detailed instructions and information.
- INSURER:
Trupanion
- POSTED: 03/12/2018
- BY: Rene/John
- BREED: Golden Retriever
- AGE OF PET: 7 - 10
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I have told every dog owner I know about Trupanion!
I have told every dog owner I know about Trupanion!
- INSURER:
Trupanion
- POSTED: 03/12/2018
- BY: Karen
- BREED: Mixed Breed Dog
- AGE OF PET: 7 - 10
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Trupanion is okay.
Trupanion is okay. Too many restrictions after the fact. I'd rather pay a bit extra to have fees covered like taxes and exam fees. Emergency fees should be covered. Point blank. At least the left over balance of an emergency fee should be covered after the typical 65 exam fee.
- INSURER:
Trupanion Canada
- POSTED: 03/12/2018
- BY: Jennifer
- BREED: Shih Tzu
- AGE OF PET: 0 - 3
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I liked having Trupanion for insurance for Kiara.
I liked having Trupanion for insurance for Kiara. What I didn’t like at all was that I was lied to normalize times by a number of Trupanion employees regarding the cost of Kiara’s insurance. Because when Kiara was signed up with Trupanion we were supposed to have a discount because I work in the veterinary industry. And every time I call I would always ask and question about that discount and I was always told that it was applied. Then I found out that it wasn’t applied. And when I had it looked into no one could explain what happened
- INSURER:
Trupanion Canada
- POSTED: 03/12/2018
- BY: Cheri
- BREED: Mixed Breed Cat
- AGE OF PET: 7 - 10
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My issue is that I sent in my claim on 2/20 and to date today I still haven’t received the status!
My issue is that I sent in my claim on 2/20 and to date, today I still haven’t received the status! It’s taking way to long when in the beginning of my beginning Trupanion they tol me the process takes about 7-10 days. It’s been way over!
- INSURER:
Trupanion
- POSTED: 03/12/2018
- BY: Rosie
- BREED: Mixed breed Medium (20 - 55lbs when full grown)
- AGE OF PET: 7 - 10
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helpful cooperative extremely pleasant.
helpful, cooperative extremely pleasant.
- INSURER:
Trupanion
- POSTED: 03/12/2018
- BY: Natalie
- BREED: Mastiff
- AGE OF PET: 7 - 10
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Thank you for your help !
Thank you for your help !
- INSURER:
Trupanion Canada
- POSTED: 03/12/2018
- BY: Christina
- BREED: Miniature Dachshund
- AGE OF PET: 7 - 10
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don't know who Britteny is--but most all of your reps are very kind and helpful
don't know who Britteny is--but most all of your reps are very kind and helpful
- INSURER:
Trupanion
- POSTED: 03/12/2018
- BY: Sandra
- BREED: Bichon Frise
- AGE OF PET: Over 11 years
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Your company does not have full disclosure and it hurts people and their pets.
Your company does not have full disclosure and it hurts people and their pets. You do not advise what pre-requisites you have and by that you trap people by not disclosing. With a heart murmur you disallow 100% of heart issues. Because of your company the end of my girls life was stressful.
- INSURER:
Trupanion
- POSTED: 03/12/2018
- BY: Acacia
- BREED: Chihuahua
- AGE OF PET: Over 11 years
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