Find and read reviews with confidence

Princess has had a lot of trouble with kidney stones. Has been on special food and her insurance policy has done a great job. I have very little out of pocket expense.

I submitted three claims - all were denied, the company claimed as usual that they were for preexisting conditions which is completely untrue. Just another criminal insurance company who will gladly take your money, then deny every claim that is submitted. A waste of money and time to do business with these clowns.,

Very helpful and pleasant to deal with

Quick reimbursement and great coverage excellent customer service highly recommended.

I’ve never had pet insurance before. I have been pleasantly surprised. They’re very communicative, very user friendly, and the price isn’t bad. I have had to use my insurance a couple of times due to an abscess. It was all handled very smoothly.

I encourage anyone with a pet they love and want to get the best care for to take out this “Wellness Plan” as soon as you get a pup. They’ve been very responsive and reimbursed without a hassle every claim with the exception of one at the beginning. I’m so glad I don’t have to worry about if I can afford Milly’s wellness care, much leads emergencies. I recommend this plan and company.

When you send an email notification regarding some sort of problem with one's account it would expedite the process if the account number is included in that email.

I have only had this insurance for 2 months. I bought the most expensive plan that covers wellness. They are taking months to get rid of an exclusion of lacerations for my young dog because he had a small wound on his face that I declared. It was healed in 1 week-vet did not even suture just used glue to close. I sent them all the vet records they wanted and still no response except to say they need more time to review. The vets are amazed and certainly will not be recommending Nationwide. The older dog was put on a special diet for weight loss and even though the policy states prescription food is covered they are not paying -again claiming they need more time to review the vet records. Record I can read in minutes takes them months! As far as I am concerned this is fraud-refusing to pay for items stated in the policy. Another blood test they have not paid for was 1 of the reasons I purchased the expensive insurance-the agent told me this would be covered under that policy and now they need months to review. I paid for these things assuming they would be paid and now I am stuck owing it. I am considering not paying my premium and just canceling and finding a more honest company!

Employees are always knowledgeable and very happy to help. I've called on several occasions and questions answered! Excellent service!

Excellent service, thank you!