I called in to check on something I had previously requested.
I called in to check on something I had previously requested. Kira was extremely kind and thorough. She immediately asked what I needed for clarification and stated she would check with the previous agent. I had what I needed a few hours later. She also asked how Jackson was doing and that always makes me smile. Thanks Kira for such great Customer service. :-)
- INSURER:
Trupanion Canada
- POSTED: 03/15/2018
- BY: Tamara
- BREED: Miniature Schnauzer
- AGE OF PET: 7 - 10
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Don't know what I would have done without you guys.
Don't know what I would have done without you guys. I would definitely use you again.
- INSURER:
Trupanion Canada
- POSTED: 03/15/2018
- BY: Tom
- BREED: Labrador Retriever
- AGE OF PET: Over 11 years
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I was very happy with a claim I made recently through my vet hospital and they were even able to direct bill Trupanion.
I was very happy with a claim I made recently through my vet hospital and they were even able to direct bill Trupanion. My dog was very sick and unfortunately didn’t not make it home. It was a very smooth and easy process to deal with Trupanion. There were no questions in regard to treatment and paid the hospital promptly which would mean I was not $4000 out of pocket. I highly recommend them.
- INSURER:
Trupanion Canada
- POSTED: 03/15/2018
- BY: Victoria
- BREED: Mixed Breed Dog
- AGE OF PET: 7 - 10
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Good experience and I found out that Trupanion is very flexible with their pet plans
Good experience and I found out that Trupanion is very flexible with their pet plans
- INSURER:
Trupanion Canada
- POSTED: 03/15/2018
- BY: Brenda
- BREED: Maine Coon
- AGE OF PET: Over 11 years
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great service very fair compensation for vet costs.
great service, very fair compensation for vet costs.Happy we got this plan
- INSURER:
Trupanion Canada
- POSTED: 03/15/2018
- BY: Dereth
- BREED: English Bulldog
- AGE OF PET: Over 11 years
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I loved that she asked how my puppy is
I loved that she asked how my puppy is & seemed genuinely interested in my response.
- INSURER:
Trupanion Canada
- POSTED: 03/15/2018
- BY: Sandy
- BREED: Maine Coon
- AGE OF PET: Over 11 years
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I was very happy with a claim I made recently through my vet hospital and they were even able to direct bill Trupanion.
I was very happy with a claim I made recently through my vet hospital and they were even able to direct bill Trupanion. My dog was very sick and unfortunately didn’t not make it home. It was a very smooth and easy process to deal with Trupanion. There were no questions in regard to treatment and paid the hospital promptly which would mean I was not $4000 out of pocket. I highly recommend them.
- INSURER:
Trupanion Canada
- POSTED: 03/15/2018
- BY: Victoria
- BREED: Mixed Breed Dog
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
I called in to check on something I had previously requested.
I called in to check on something I had previously requested. Kira was extremely kind and thorough. She immediately asked what I needed for clarification and stated she would check with the previous agent. I had what I needed a few hours later. She also asked how Jackson was doing and that always makes me smile. Thanks Kira for such great Customer service. :-)
- INSURER:
Trupanion Canada
- POSTED: 03/15/2018
- BY: Tamara
- BREED: Miniature Schnauzer
- AGE OF PET: 7 - 10
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Rhonda helped me out with my questions.
Rhonda helped me out with my questions. I recently called about direct payment for my vet hospital and she gave me the answers I needed. Awesome job.
- INSURER:
Trupanion Canada
- POSTED: 03/15/2018
- BY: Brenda
- BREED: Labrador Retriever
- AGE OF PET: 7 - 10
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Yes
No