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Appreciate the friendly service

Shina was extremely helpful and courteous. She updated our policy in just a few minutes.

It was a pleasure talking to Amber, not to mention, she was kind enough to complete the claim for my dog's surgery and submit it for me!

Everyone I have spoken with are very friendly, helpful and professional. My waiting time on the phone is usually very brief and my issues have been resolved quickly. Also, Trupanion is available 24/7, which means I can call anytime and resolve an issue. I took a long time to get insurance for my dog, and I am very glad I chose Trupanion.

While Michael was very helpful, the comments I have are more comprehensive. We are facing the worst nightmare of pet owners. Both are beloved pets are leaving us. One already was in so much pain that we had to put him to sleep about 2 weeks ago. We are now told that our collie has cancer has well and only a few weeks to be with us. We of course are devastated. Our hearts are broken. Trupanion has been a great help to us since we joined in 2011. I cannot imagine being able to give the care we did for our pups without their help. This is the kind of company that will be there for you. The process to place claims and receive what they have promised is a given. There is no better choice than this company. With time and a lot of prayer, one day we hope to share our home with another loving dog although right now the thought is unimaginable. I can assure you all that as soon as we get this pup, Trupanion will be the 1st call we make to sign us up for their care. My unending thanks and appreciation for the company that stands by what they promise and allow their customers to take the very best care available for their loving pets

Shina was extremely helpful and courteous. She updated our policy in just a few minutes.

While Michael was very helpful, the comments I have are more comprehensive. We are facing the worst nightmare of pet owners. Both are beloved pets are leaving us. One already was in so much pain that we had to put him to sleep about 2 weeks ago. We are now told that our collie has cancer has well and only a few weeks to be with us. We of course are devastated. Our hearts are broken. Trupanion has been a great help to us since we joined in 2011. I cannot imagine being able to give the care we did for our pups without their help. This is the kind of company that will be there for you. The process to place claims and receive what they have promised is a given. There is no better choice than this company. With time and a lot of prayer, one day we hope to share our home with another loving dog although right now the thought is unimaginable. I can assure you all that as soon as we get this pup, Trupanion will be the 1st call we make to sign us up for their care. My unending thanks and appreciation for the company that stands by what they promise and allow their customers to take the very best care available for their loving pets

It was a pleasure talking to Amber, not to mention, she was kind enough to complete the claim for my dog's surgery and submit it for me!

Everyone I have spoken with are very friendly, helpful and professional. My waiting time on the phone is usually very brief and my issues have been resolved quickly. Also, Trupanion is available 24/7, which means I can call anytime and resolve an issue. I took a long time to get insurance for my dog, and I am very glad I chose Trupanion.

I am very satisfied with Trupanion. Unfortunately I have had to use my insurance on more then one occasion and the staff are always supportive and the claims are always paid in a very timely manner. I would recommend Trupanion to anyone looking for pet insurance and peace of mind when you need a little help in your pets time of need