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Very nice and compassionate staff

I have always had a pleasant experience with Trupanion's customer service. I hope Trupanion recognizes & gives the theoretical "high fives" to these employees.

First major incident after carrying insurance on my 4 pets for years- called from animal hospital on a Sunday night and Trupanion guaranteed payment to hospital. I was greatly relieved. Very glad I have their insurance

Very easy to use and always responsive and honest. Have recommended to others!!

Healthy paws covered everything they said they would, they didnt wriggle out of paying benefits. they didnt even skimp on U&C. I LOVE my dog insurance.

My boxer molly has had her share of medical issues, some of them extensive and costly. Fortunately Embrace has been there for us through it all. I would not have been able to provide the level of care for Molly that i have, with them!! Associates have been very helpful with claims, and resolved them quickly and professionally. Tony

Having an older dog means more trips to the vet than when she was younger. Knowing my claims will be turned around in a timely manner gives me peace of mind. Also the communication from Embrace throughout the review process is great. I have told everyone I know including the doctors at my vet how great this company is.

Once again Embrace proved they have the most excellent service. Quick processing time, easy to monitor the progress on line . I ve had them for over 7 year and they always been great throughout the whole process. Dealing with a sick pet is very hard and we want to do everything possible to make sure they get the best treatment. Having a good insurance makes a huge difference . I am so happy I've enrolled my kitties long time ago.Over the years Embraced has been wonderful and reimbursed the costs. Very nice and friendly customer service as well. I 100% recommend them

As stated, I was annoyed that the first time I needed to utilize the insurance they required Medical records even though they take my payments. My Vet office is so accommodating that they have it set up that for any visit they submit a copy of our invoice directly to Nationwide to prevent any delays in the processing of any future claims.

I have had great service with this company. Previously I was with Trupanion and the rates went up dramatically when i tried to add a dog to the existing policy. Nationwide turned out to better price as a single dog.