Find and read reviews with confidence

I can always count on Pets Best to get a quick claim review and they are very reliable to pay claims as I would expect. They do a good job of explaining to me what is covered and what would not be and why.

We had an emergency trip to the vet for our 4yo GSD who was a rescue. Everything was covered exactly as we expected according to our selected policy and its underwriting terms (of which I read every word because I don't like surprises). The submission process was simple (upload required docs online and you're done). We received notice of direct deposit having been sent 3 business days after our final docs* were sent in. *The only delay was between initial submission and Pets Best requesting 12mo vet records - as we had just adopted about 4 months ago, we didn't have 12mo of records. The fix for this was simple enough so our delay was miniscule. Even with this tiny (but understandable) delay, we were 10 calendar days from submitting a claim to payment being sent. Logistics aside: it was PRICELESS to not have to decide anything at the Emergency Vet. Knowing that we were covered no matter the cost made it much easier handle the whole emergency.

I enrolled my beagle puppy in the health plan and the wellness plan. So far, it has exceeded my expectations. The claims process is seamless and the service is incredible. Couldn't be more happy.

i cannot get into my account. cant change the password. talked to 3 different staff nothing worked. i finally ggot the verbal information that i was seeking. I would recommend the insurance but your t tech results are not good.

If you have a pet, there is no reason not to have this coverage! Wish we had done this in the past.

Our lab tore her knee ligament late last year and had TPLO surgery in January. The cost was $3k+. After submitting the claim, Embrace approved within a few days and we received the checks within a couple of weeks. It was amazing response time and customer service given my experience with most other insurance companies (car, home, health, etc...). Would definitely recommend Embrace to others. I am still surprised by how easy and quick the claim reimbursement process was.

As an insurance advisor, i am always looking for the best plan for my policyholders. Little did I know it would be my pup! I had researched all the other pet insurance companies, but wanted to use, and to offer to our clients, the easiest and most comprehensive plan. This plan is fantastic in that it is; easy to file a claim- filing the form with the detail of the billing; it is not hard to understand- after the first $250 , Nationwide reimburses you up to 90% of your vet bill maxing out at $7500 a year; and i have a discount because i couldn't stop at 1 dog, i had to get another... We have a Boxer and and English Bulldog, both no stranger to the vet for a variety of issues, and I am comfortable that i can afford their care if needed because of the Nationwide Pet Insurance. I urge all reading, that this is the plan!

ASPCA is an amazing company and we have been extremely happy with our pet insurance purchased through them. They are always timely with reimbursements and care deeply about your pet.

When we first got our pet, we weren't sure about whether or not we wanted to buy her insurance. And if so, which one to get. Friends advised us to save the money instead, but all we could think of is what if something happens before we saved enough. Talking to a vet, I was naming off different insurance options I was thinking of, and when I said ASPCA, she said that was the one she has for her dog. So we signed her up. After a few months, she suddenly developed a case of HGE. I will save the horrific details, but the vet bill was a few thousand. Thankfully, I didn't worry about finding the money, as ASPCA paid our reimbursement and afforded us the care our pet needed to survive. Thank you ASPCA!

I am very happy with Nationwide. From the first conversation to the paying of claims all the representatives I have spoken with have been kind and helpful. My puppy is very active and gets into everything. I just hope we don't get dropped or have our rates go sky high. I am so glad I have pet insurance with Nationwide