Best Experiance Ever!
We got Remmi when she was 2 months old (April 2013) a few months after our older bullmastiff had ACL surgery, which we didn't have insurance for. I researched numerous pet insurance companies and kept coming back to Pets Best. November 2013 we decided to sign up. Then to find out in January 2014 she has luxating patellas (yes both knees). February she had surgery on her left knee and the right one just this past July. We haven't been denied any reimbursement that we've submitted. Anytime I contact the team they have been the most pleasant, knowledgable and helpful group to work with. Simply amazing - thank you Pets Best!
- INSURER:
Pets Best
- POSTED: 08/30/2014
- BY: Bridget
- BREED: Bullmastiff
- AGE OF PET: 7 - 10
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good
Only problem was the claim amount should have been sent to the clinic it was not, it was sent to me.
- INSURER:
Trupanion
- POSTED: 08/29/2014
- BY: Marie
- BREED: Labrador Retriever
- AGE OF PET: 7 - 10
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good
Only problem was the claim amount should have been sent to the clinic it was not, it was sent to me.
- INSURER:
Trupanion Canada
- POSTED: 08/29/2014
- BY: Marie
- BREED: Labrador Retriever
- AGE OF PET: 7 - 10
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Great Service and Caring Staff!
Health Paws made it easy for us to submit our claim which was taken care of in a week. They even followed up with us to ask how our dog was doing. Healthy Paws provided great service, has great people and provided a really quick reimbursement. I would highly recommend them to anyone looking for pert insurance.
- INSURER:
Healthy Paws
- POSTED: 08/08/2014
- BY: Mike
- BREED: French Bulldog
- AGE OF PET: 0 - 3
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One of the Best Decisions We've Made
After our dog wound up in the ER for swallowing a foreign object, we purchased Pets Best Insurance the next day and are very glad we did! Since purchasing the insurance, our dog has been back to the ER several times, been spayed (with complications and another ER visit with x-rays), as well as the usual immunizations. Last week she ate chocolate and got sick. Pets Best paid their portion minus the copay every time. The peace of mind is wonderful. THANKS!!!
- INSURER:
Pets Best
- POSTED: 08/06/2014
- BY: Laura
- BREED: Golden Retriever
- AGE OF PET: 0 - 3
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Fred's experience
This was my Fred's 2nd use of our Healthy Paws Pet Ins. So very glad that we have it. She first had a terrible infection that was very rare. We took her to the U of MN Vet College. The 2nd time she need surgery to fix the issue that was causing the infection. Healthy Paws handled our claim in a very timely manner. They also checked on how she is recovering from her surgery. I would recommend Healthy Paws and in fact I have!
- INSURER:
Healthy Paws
- POSTED: 07/23/2014
- BY: Theresa
- BREED: German Shepherd
- AGE OF PET: 7 - 10
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Quick response, no surprises
Rapidly processed claims, check mailed within days.
- INSURER:
Healthy Paws
- POSTED: 07/20/2014
- BY: Molly
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Great Customer Service
As always, I have received great customer service from another Embrace claims representative. This time it is Sam Adkins. He took care of a problem with efficiency and expedience. I always appreciate how Embrace representatives are very helpful and get the job done in no time at all! Thanks again for a great "Embrace experience"!
Sincerely,
J. K. Fort
- INSURER:
Embrace
- POSTED: 07/18/2014
- BY: J.
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Easy
This is the second claim I've had to file and the process is so easy! Either my vet or myself faxes in the claim with detail receipt and that's all I have to do! I get email updates on how the process is moving along (claim received, claim processed, claim payment mailed) and if any problem arises an email is sent about that too!
- INSURER:
Trupanion
- POSTED: 07/09/2014
- BY: Gail
- BREED: Mixed Breed
- AGE OF PET: 0 - 3
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Easy
This is the second claim I've had to file and the process is so easy! Either my vet or myself faxes in the claim with detail receipt and that's all I have to do! I get email updates on how the process is moving along (claim received, claim processed, claim payment mailed) and if any problem arises an email is sent about that too!
- INSURER:
Trupanion Canada
- POSTED: 07/09/2014
- BY: Gail
- BREED: Mixed Breed
- AGE OF PET: 0 - 3
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