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I really like the emails that are sent regarding the claim details and status.

Polite and informative

Because everyone I have talked to there, Emily and all could not have been anymore helpful or nicer!

Nationwide/ Pet Insurance offers comprehensive pet insurance plans. They process claims promptly and owners can review status of claims on their website.

easy, quick, all online

I'm satisfied.

The new way to file a claim is great! Make it fast and simple.

Submitting the claim was simple and easy to do via an app and the claim was paid very quickly.

So glad my company offered this insurance. My only regret is that I did not have access before this. Our claims for Chloe have been handled so quickly and the process of receiving our reimbursement for visits is so easy. Just a couple clicks of my mouse. I would definitely recommend this company.

I'm really overjoyed with Trupanion. That's saying quite a lot given that I really dislike most insurance of all kinds and have very low expectations from them. Trupanion is what insurance is supposed to be. They're extremely quick with the turnaround, their site and policies are straight-forward, easy to understand, and not big on the omission by fine print. I like that when I call them to ask questions, they are very friendly and warm, and they really understand that when you're calling it's not because you're happy; it's because your pet has an illness and you're hoping it won't bankrupt you. Their bedside manner makes all the difference. What they cover and what they don't is plainly laid out, and what they say they're going to do they actually do. Their claims process is excellent! They need to have a look at which browsers work better (IE good, Chrome not so much) and a glitch in the upload process (can't attach but can drag and drop), and the mobile uploading doesn't work for me, which is why i gave the claim rating an 8. But other than that, it's pretty much amazing!