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Since purchasing the insurance for my dog with Lemonade, this was the first time I was submitting a claim. I was surprised by how easy the process is. I highly recommend this product.

Thank you lemonade team to help me get through the process I have to do by explain each step, easy to understand and and easy to use through their app.

When my dog Trigger, who is a year and a half did not eat his breakfast I got concerned but thought maybe he wasn't hungry yet. Then the vomiting started in the afternoon and he wouldn't drink water. I called my vet and they took him right in. They believed he had a foreign body and took x-rays where something was seen in the stomach but could not be made out. They gave us meds for him and had us bring him back in the morning. He had gotten much worse over night and they did a barium study to see if he had movement in his stomach and g.i tract. At noon the vet called and said the barium was not moving at all and emergency exploratory surgery was needed so I went in signed the papers and he went under. After the surgery we found out from the vet there was no foreign body, it was food rotting inside him because his stomach and digestive system went into Ileus (it was paralyzed). They don't know why or how but this meant he would have to stay at the vet for a week however, we would take him home at night. During the day he needed an I.V for fluids, stimach meds, and antibiotics. He would not take anything by mouth and was not using the washroom. I am happy to say, he is not fully recovered but he is back home after what was a traumatic nightmare of a week for not only our pup but us as well. It was made so much less stressful by not having to worry for a second, if we would be able to afford all of this. The bills were in the thousands and every single time Trupanion worked with our vet and all I had to do was pay my portion which was usually pennies in comparison. After my deductible was paid they did everything else. We could focus on our pup not worrying about finances, or if we could afford his treatment, for that I will forever be greatful. Everyday there was new bill but I only paid my deductible once, the same illness the deductible is paid once and that illness will never be charged a deductible again. If I had questions customer support was on call 24/7 and I never had to try fighting with an automated recording. Thank you so much for everyone at Albany and Trupanion. They made it so easy to focus our attention where it needed to be and not adding tons of paperwork and bills on top. No confusing jargon just super simple and I have all receipts and claims accessible in my account at any time.

It was such a relief having Healthy Paws Insurance when over the span of three weeks our cat needed multiple emergency vet visits with diagnostics tests and treatments for stomach issues and newly developed seizures. Being able to say yes to the recommended tests, treatments, and knowing we're doing everything possible for her was a silver lining on the stressful time. We're so glad we made the decision to get insurance when we adopted her a few years ago and would recommend doing so to any pet owner. And now having gone through the process with Healthy Paws we'd never choose anything else.

I have had other pet insurance companies in the past who did everything they could to avoid paying my claim. I have received a substantial amount of money from my insurance provider and actually sometimes wonder how they are making any money because my dog had a $3,000 claim for cancer surgery and I believe about 2/3 of that was paid by insurance. I was extremely happy and have also been very happy with the claim payments on my 1 year old puppy's wellness plan.

Have had Nationwide pet insurance for nearly 10 years and they have always settled my claims promptly and if I had a query were always most helpful. I always recommend Nationwide to people.

There is a spend down first before insurance even covers anything. Then if you don't have any history on the dog you insured you need to take them to the vet for a whole year before they will even think about covering the bill. I was told by the insurance just pay into it you never know once you meet the 500.00 and the vet has seen the dog enough then we will start to cover what insurance covers. So in other words I pay and pay insurance month and the vet bill until insurance said they will start to cover.

This review is for Bivvy. They had the best prices, fastest turnaround, helpful on--line or on phone. So easy and quick filing claims on line, had my money within a couple days. Unfortunately, they went out of business which is so sad. When they closed they suggested using Spot. My insurance with Bivvy was $14 a month, now because my dog has a preexisting condition they won't cover, but still want me to pay $123 a month! I know my dog is older and more prone to vet visits, so I expect his insurance to be more now. All the insurance companies I have received quotes from are close to $100 or over. I am on a fixed income and can't afford that much every month. My dog has Cushings, he has to have blood work every six months which is $365 each visit and his medicine is $138 a month. Maybe Bivvy went down because of so many costly claims and cheap prices, who know, but I sure will miss them. If anywhere out there knows where I can get decently priced insurance or a deal for seniors, please let me know. Hopefully you can comment to our posts.

so far no payment has ever been paid. for pet bills. Ive been paying for insurance for a long time. and it is impossible to get them to pay out any thing.

For my prior pet, I had a different pet insurance carrier and they were OK, but payouts were small, slow and cumbersome to file. I asked the vet tech caring for my dog what insurance she recommended; she was very enthusiastic about Trupanion.That pet died some years ago, and when I got a new dog, I signed up for Trupanion. At the time, I thought they were a bit expensive and last year, I even considered dropping their insurance, as the premium increases a little yearly. Thank goodness I didn't! I took my dog to the vet earlier this year for tummy issues and it turned out it was Irritable Bowel Disease. He had to be referred to an internist, and testing was prolonged and very expensive. I would have had to go into debt to pay for it all, but Trupanion didn't just step up to the plate, they made the claims process so easy, and they reimbursed directly to my checking account, usually within just a few days of each claim. The contrast with my prior pet insurance was pretty dramatic. After this experience, I'm a Trupanion customer for life!