Excellent
Excellent professional service, friendly and very helpful representatives, highly recommended
- INSURER:
Nationwide
- POSTED: 05/14/2019
- BY: Tony
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Always a positive experience
I have always had a positive experience with Pets Best. The ease of filling a claim, positive communication when speaking to customer service, and the details of what is and is not included in my policy. I truly appreciate their care and concern for my pets.
- INSURER:
Pets Best
- POSTED: 05/14/2019
- BY: Ruth
- BREED: Mixed Breed (Unknown size)
- AGE OF PET: Over 11 years
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Glad to have it, but expect to wait at least 30 days for a resolution.
Overall good, but I would warn potential candidates that the claims take forever.
- INSURER:
Nationwide
- POSTED: 05/13/2019
- BY: Laura
- BREED: Portuguese Water Dog
- AGE OF PET: 0 - 3
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Long process
The process is flawed. A couple of times I had to re-submit paperwork. It took excessively long for the claims to finalize. My health insurance doesn’t take as long as this one. I made a couple of calls to customer service. One call was pleasant but the second call seemed I was wasting their time
- INSURER:
Nationwide
- POSTED: 05/13/2019
- BY: Barbara
- BREED: Labrador Retriever
- AGE OF PET: 7 - 10
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Thanks for your help!
I have never had a problem with a claim I submit. We just got another Boxer and already have her insured as well with Nationwide. Thanks for making it affordable to care for our pets!
- INSURER:
Nationwide
- POSTED: 05/13/2019
- BY: Donna
- BREED: Boxer
- AGE OF PET: 7 - 10
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So easy to submit claims
I love this pet insurance! It is so easy to submit the claims through the app. The money is immediately deposited in my account, and the coverage is amazing!!!
- INSURER:
Pets Best
- POSTED: 05/13/2019
- BY: Robert
- BREED: Mixed Breed (Up to 10 lbs)
- AGE OF PET: 0 - 3
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Best investment ever for our pets
Unfortunately, 2 of our fur kids have had major medical problems, resulting in a lot of expensive medical tests. Nationwide covered a lot of the expenses. We are retired & the checks we received from having pet insurance made a very big difference to us. We never hesitated to schedule a vet visit or denied any of the recommended testing or treatment. In a multi pet household, we feel the insurance is not a luxury. Thsnk you for your great service.
D
- INSURER:
Nationwide
- POSTED: 05/10/2019
- BY: Esther
- BREED: Tabby
- AGE OF PET: 7 - 10
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I am happy with my policy.
I am happy with my policy.
- INSURER:
Nationwide
- POSTED: 05/10/2019
- BY: Nina
- BREED: Poodle
- AGE OF PET: 7 - 10
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Grateful on how timely claims are handle
Really appreciate how timely claims are processed with no fuss.
- INSURER:
Nationwide
- POSTED: 05/08/2019
- BY: Jerome
- BREED: Siberian Husky
- AGE OF PET: 7 - 10
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