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This insurance has been great so far. I am very pleased with reimbursements, the speed in which claims are received, processed and paid. The app is easy to use. I would definately recommend.

So glad I have pet ins so worth it vet bills add up quickly nice to know I don't have to ever feel guilty about not doing the absolute best for my fur baby because of the cost

thank you for your kind note asking how Miles is doing. He is continuing to suffer from diarrhea and is on a specialized diet to treat both this and his urinary stones. I do appreciate that it has been so easy to deal with Nationwide and that you have been so helpful. thank you, Diane Maran

For my initial phone call, my customer service rep was exceptional. She was curtious, professional and knowledgeable. My dog had just died unexpectedly and it was heartbreaking for us and she was extremely empathetic. She deserves a 10. The email I just got however, was like getting punched in the stomach. You really should check your claims before sending out a "hope your dog is feeling better" email like I just got. It was definitely like pouring salt in an open wound as we are all still reeling after Max's death.

The claim process was quite easy and I received a check in the mail within a week. However the Lyme disease rapid test was classified as a vaccine in my EOB so it was not covered. I’m not sure it’s worth the effort to file a dispute.

I am pleased to say that Nationwide is very attentive to my pets needs and my concerns. They are very quick and efficient when it comes to any claims that I submit. I am very satisfied with their service.

A few months ago I was absolutely heartbroken when I suddenly had to put one of my 2 sibling kittens to sleep after an FIP diagnosis. Nationwide was so kind and understanding when I called to cancel the policy I had just gotten for the kitten who passed. Since my other kitten, Turbo, is such a social kitten, I knew i had to adopt a friend for him. A few weeks later, I brought home Maverick. He and Turbo have been best buddies ever since. Recently, Maverick became lethargic, had no appetite, and began having severe respiratory congenstion. Despite not being able to take him to the normal vet I use, Nationwide made the claims process so simple and really took a huge burden off my shoulders so I could just focus on making sure Maverick made a full recovery, which he thankfully has! Now he and Turbo play with each other around the clock and I have peace of mind that my 2 fur babies are covered.

Wonderful company, makes the claim process smooth and quick

My CD hurt her minyskis in her knee and we were very up set then realized we had Nationwide insurance for all my pets and we felt better because we didn't have to worry about a bill to get her to the doctor. At Nation wide you pay the vet bill then nationwide re reimburses you for the visit,all you need to do is send a copy of the vet bill paid with the receipt. Nationwide Pet is piece of mind.

A lot of yearly tests, etc. are not covered.