Lack of support
My dog was having stomach issues for over 3 months where we was have diarrhea more often than not. We went through the regular steps with the vet and nothing was working. Then it was prescribed by the vet to do the Doggybiome fecal test. With the results in hand and the fright of the results we went on the Gut Restore protocol. This has work dramatically in my pet. He is return to normal. When I received the result of the claim I was denied because they deemed this as unconventional medication. My thought is that this is just a way to take my money and not give any back. I guess their slogan of being there for you and your pet when you need them doesn’t hold water. Not a happy person at all.
- INSURER:
Pets Plus Us
- POSTED: 02/14/2024
- BY: Jamie
- BREED: Rottweiler
- AGE OF PET: 0 - 3
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Claim review breakdown done WRONG
Trupanion’s claim adjusters when reviewing claims for new and existing conditions are done inefficiently and wrongly when to or not to apply customer’s deductible are done incorrectly. I’ve experienced numerous times when I submit claims for my dog’s condition that deductible has already been met, adjuster would “double dip” by applying my deductible for the same condition.
- INSURER:
Trupanion
- POSTED: 02/14/2024
- BY: Shirley
- BREED: Mixed Breed Small (Up to 22lb)
- AGE OF PET: Over 11 years
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Above and Beyond
I have had Healthy Paws for my Dog Jasper for 8 years. They are by far THE BEST pet insurance you can have. Jasper had Cancer 2 years ago and it was a lengthy & expensive treatment. Healthy Paws paid the claims quickly, what a life saver. Now Jasper tore her CCL and again an expensive surgery. Healthy Paws even sent a personalized email asking how Jasper was doing after the surgery. Absolute best pet insurance hands down.
- INSURER:
Healthy Paws
- POSTED: 02/14/2024
- BY: Colette
- BREED: Mixed Breed Medium (20lb - 70lb)
- AGE OF PET: 7 - 10
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I'm very happy with the price
I'm very happy with the price and the company I'm not a
- INSURER:
MetLife
- VETERINARIAN:
Ron J. Rodriguez
- POSTED: 02/13/2024
- BY: Ron J.
- BREED: Mixed Breed Medium (20lb - 70lb)
- AGE OF PET: 0 - 3
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Lulu
Both Legacy Vet Clinic medical staff and Pet Plus Us Insurance Co., provided to Lulu an outstanding assistance and
support. Medical service provided by staff at Legacy’s Vet clinic was very professional and knowledgeable. Thanks and congrats!
- INSURER:
Pets Plus Us
- VETERINARIAN:
Legacy Vet Clinic
- POSTED: 02/13/2024
- BY: Roman
- BREED: Mixed Breed Small (Up to 22lb)
- AGE OF PET: Over 11 years
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Best Insurance experience Ever
We have always received great service and quick claims settlement from PetsPlusUS . Recently our Newf Oscar ruptured a cruciate ligament and after various tests it was decided that TPLO surgery was required for his left hind leg.
Throughout this whole process we have been supported by PetsPlusUs from the original X rays, purchase of a Help Em Up harness to the actual TPLO surgery. It is a pleasure to deal with such an excellent insurance provider and also a rare thing in these times to have a company live up to their commitments. Bravo PetsPlusUs. You are a great partner in the life of my beloved Oscar.
- INSURER:
Pets Plus Us
- VETERINARIAN:
Chester Basin Animal Hospital/ Petworks
- POSTED: 02/11/2024
- BY: Peter
- BREED: Newfoundland
- AGE OF PET: 4 - 6
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Dog illness
Great quick fast service. Feeling much better.
- INSURER:
Pets Plus Us
- VETERINARIAN:
Pickering Vet Services
- POSTED: 02/11/2024
- BY: Laurence
- BREED: Golden Retriever
- AGE OF PET: Over 11 years
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Fast and efficient claims processing
My claim was submitted and processed quickly and efficiently.
- INSURER:
Healthy Paws
- VETERINARIAN:
Watzins - Dr. Sandra Watzin
- POSTED: 02/11/2024
- BY: Laurie
- BREED: American Shorthair
- AGE OF PET: 7 - 10
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Pet Insurance Review
My dog means the world to me. I ensure all my belongings are insured. Of course I'm going to insure my beloved dog. I highly recommend Pets Plus to ensure the health and safety of Paxton. Rates are reasonable and benefits are priceless.
- INSURER:
Pets Plus Us
- VETERINARIAN:
Central Nova Animal Hospital
- POSTED: 02/09/2024
- BY: MaryJane
- BREED: Cocker Spaniel
- AGE OF PET: 0 - 3
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Seamless, compassionate, timely
I am so thankful we enrolled in Healthy Paws. Our one year old kitten somehow found and ate two small Nerf darts and although the foam part came up/out, the plastic tips didn't pass like we'd hoped. She had two blockages and we were at our regular vet, the emergency clinic and the surgical emergency. All the imaging, the surgery, the meds ... and more. It was a lot. I had peace of mind before all this happened, after diligently researching and asking around about insurance policies. Healthy Paws was the best choice. And-- two days after the claim, the money was deposited straight to my bank account. Whew, so glad it turned out well-- and our kitty after a convalescence is back to being bouncy and happy.
- INSURER:
Healthy Paws
- POSTED: 02/09/2024
- BY: Valerie
- BREED: American Medium Hair
- AGE OF PET: 0 - 3
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1 comments
POSTED: | BY: Marie
Same for me here!! I supposed to have 80% back and nothing. My first and last year with them! 80$/ months just to help a big compagnie get bigger that's it!! DON'T RECOMMANDE PPU!!