I had a great customer service experience yesterday
I had a great customer service experience yesterday
- INSURER:
Trupanion
- POSTED: 08/04/2022
- BY: Diane
- BREED: Border Collie
- AGE OF PET: 7 - 10
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I have been a valued trupanion member for nearly 16 years.
I have been a valued trupanion member for nearly 16 years. the policy coverage is far superior to any other options available(most having life time caps and breed specific restrictions on coverage). I learned that reality firsthand when I had a different dog get severely injured and I learned that my dogs coverage capped me out at 10k. unfortunately sometimes some conditions warrant more expensive interventions. My current big guy was just diagnosed with osteosarcoma last week. It's a heartbreaking cruel and devastating disease. But bc I have trupanion I am confident that I will least be able to have some quality time remaining with him. Trupanion provides owners with much needed hope when they are in midst of unimaginable chaos and sadness
- INSURER:
Trupanion
- POSTED: 08/04/2022
- BY: Mary
- BREED: Pekingese
- AGE OF PET: 0 - 3
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Trupanion is the BEST!
I recommend Trupanion to all my friends who own pets. You are a fantastic company.
- INSURER:
Trupanion
- POSTED: 08/04/2022
- BY: Deanna
- BREED:
- AGE OF PET: 0 - 3
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Unexpected service
I was very pleased with the speed with which the claims were processed as well as the speed of reimbursement
- INSURER:
Trupanion
- POSTED: 08/04/2022
- BY: Victoria
- BREED:
- AGE OF PET: 0 - 3
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I wholeheartedly recommend this company for prompt efficient claim service.
I wholeheartedly recommend this company for prompt efficient claim service.
- INSURER:
Trupanion
- POSTED: 08/04/2022
- BY: Roy
- BREED:
- AGE OF PET: 0 - 3
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Great experience with Trupanion
My experience was great. The process was easy and all online. A decision was made within less than 24 hours and a reimbursement check is in the way to me. I was extremely satisfied. It was easier than dealing with my own health insurance!
- INSURER:
Trupanion
- POSTED: 08/04/2022
- BY: Kelly
- BREED:
- AGE OF PET: 0 - 3
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Patrick spent time on the phone with me looking at my dog's recent vet bills and helped answer my questions.
Patrick spent time on the phone with me looking at my dog's recent vet bills and helped answer my questions. The previous time I called the person I spoke with just told me to fill out the appeal form and immediately got off of the phone with me. Patrick really seemed to care and was patient with my questions and truly helped explain the process better to me. I was so grateful to receive Patrick's help. Thank you for the excellent customer service you provide Patrick!
- INSURER:
Trupanion
- POSTED: 08/04/2022
- BY: Stephanie
- BREED: German Shepherd
- AGE OF PET: 0 - 3
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Wonderful experience!
Professional, friendly, efficient. Surprised at the amazing customer service. I haven't a lot of that lately!
- INSURER:
Trupanion
- POSTED: 08/04/2022
- BY: Geraldine
- BREED:
- AGE OF PET: 0 - 3
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Seguro confiable.
Seguro confiable. Las reclamaciones son atendidas rápidamente y el reembolso también.
- INSURER:
Trupanion
- POSTED: 08/04/2022
- BY: Maria
- BREED: Toy Poodle
- AGE OF PET: 0 - 3
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