I just submitted my 1st claim in 6 years and everyone have been very helpful when I had questions related to the claiming process.
I just submitted my 1st claim in 6 years and everyone have been very helpful when I had questions related to the claiming process. Looking forward to conclude this final stage smoothly and with fair results.
- INSURER:
Trupanion
- POSTED: 04/25/2018
- BY: Sandra
- BREED: Labrador Retriever
- AGE OF PET: 7 - 10
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I've called a few times and I've been extremely pleased with the customer service
I've called a few times and I've been extremely pleased with the customer service
- INSURER:
Trupanion
- POSTED: 04/25/2018
- BY: Vanessa
- BREED: Shih Tzu
- AGE OF PET: Over 11 years
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Patrick was very personable and helpful.
Patrick was very personable and helpful. Were still working on a solution.
- INSURER:
Trupanion
- POSTED: 04/25/2018
- BY: Jackie
- BREED: Bull Terrier
- AGE OF PET: 7 - 10
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ease of knowing exactly what is covered at the vets in real time
ease of knowing exactly what is covered at the vets in real time
- INSURER:
Trupanion Canada
- POSTED: 04/25/2018
- BY: Tanya
- BREED: Mixed breed Large (55 � 90lbs when full grown)
- AGE OF PET: 7 - 10
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quick turnaround on claim
quick turnaround on claim
- INSURER:
Trupanion Canada
- POSTED: 04/25/2018
- BY: Tammy
- BREED: Mixed breed (Unknown size)
- AGE OF PET: 7 - 10
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Very friendly and helpful and able to quickly alleviate my concerns.
Very friendly and helpful and able to quickly alleviate my concerns.
- INSURER:
Trupanion
- POSTED: 04/25/2018
- BY: Ellen
- BREED: Shih Tzu
- AGE OF PET: Over 11 years
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The customer service reps are friendly and helpful!
The customer service reps are friendly and helpful! I wish all companies cared about that!
- INSURER:
Trupanion Canada
- POSTED: 04/25/2018
- BY: Eric
- BREED: Mixed breed Large (55 90lbs when full grown)
- AGE OF PET: 7 - 10
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Every time the interaction with the customer service rep is amazing.
Every time, the interaction with the customer service rep is amazing. They care about my pet, asking me how she is doing. It make me feel like I'm talking with a family member. Thank you so much.
- INSURER:
Trupanion
- POSTED: 04/25/2018
- BY: Milagros
- BREED: Mixed Breed Dog
- AGE OF PET: 7 - 10
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I have submitted a claim and it is taking longer than I expected to hear back.
The only reason I am giving a 5 for recommendation is because I have submitted a claim and it is taking longer than I expected to hear back.
- INSURER:
Trupanion
- POSTED: 04/25/2018
- BY: Valerie
- BREED: Great Dane
- AGE OF PET: 0 - 3
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