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Staff and excellent. Processing is fast and you have never denyed a single claim for my dog. He has many health issues and maintaining his trupanion policy is the most important thing I have done for him.

Fast response

Easy to use, fast repayment. Friendly customer service staff when I called.

Excellent

Prompt, polite, caring.

Fast, efficient, reliable

My Labrador has had five...yes five...bowel obstruction surgeries. Each costing approximately $6000.00 once all was said and done. Healthy Paws saved his life and my wallet. This is the second pet insurance company I've gone with and Healthy Paws has been exactly what I needed for my repeat offender.

Best thing I did was to get nationwide pet insurance when I bought my two golden retriever puppies!!

Dear Healthy Paws, Thank you for your incredible customer service and support. I am so pleased with my experience with Healthy Paws pet insurance and would recommend it to any and all pet owners. My fiancé and I went back and forth on pet insurance for many months, but I eventually enrolled our dog because I felt it would give me the most peace of mind during what would likely be an extremely stressful time. I'm pleased to report that our dog now has better health insurance than me! Right before Thanksgiving, my dog, Charlie, was diagnosed with Addison's disease. One day he was his happy, tail-wagging self and the next he was lethargic, nauseous, and refused food. After a scary couple of days where I spent my time carting him back and forth between his regular vet and the emergency vet, he received his diagnosis. He's back to his old self now, but Charlie will be in and out of the vet's office every month for the rest of his, hopefully long, life. During this ordeal, I contacted Healthy Paws to double check my policy and the customer care representative was incredibly empathetic and patient. After my annual deductible, Healthy Paws has reimbursed me for Charlie's vet bills and given me peace of mind going forward. I'm so thankful to Healthy Paws-- and my vet's office is too! If anyone out there is thinking about enrolling in pet insurance, do it now. Even if Charlie was living an Addison's-free life, I rest more easily knowing that I will never have to ask myself how much money my dog's life is worth to me.

Love Embrace; well worth the investment for piece of mind!