Carlos was very nice but still have not gotten paid for the claim I submitted on April 12th.
Carlos was very nice but still have not gotten paid for the claim I submitted on April 12th. Will call again today.
- INSURER:
Trupanion
- POSTED: 04/30/2018
- BY: Mindy
- BREED: German Shepherd
- AGE OF PET: 7 - 10
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Your customer service agents are wonderful
Your customer service agents are wonderful
- INSURER:
Trupanion Canada
- POSTED: 04/30/2018
- BY: Jo
- BREED: Cocker Spaniel
- AGE OF PET: Over 11 years
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The only thing I don't like about Trupanion are their rate increases which don't make sense at all I have experienced over the years!
The only thing I don't like about Trupanion, are their rate increases which don't make sense at all I have experienced over the years!
- INSURER:
Trupanion Canada
- POSTED: 04/30/2018
- BY: Gerard
- BREED: German Shepherd
- AGE OF PET: Over 11 years
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I was given good advice.
I was given good advice. In fact, I received 2 cheques the next morning.
- INSURER:
Trupanion Canada
- POSTED: 04/30/2018
- BY: Susan
- BREED: American Pitbull Terrier
- AGE OF PET: 7 - 10
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I think having a copay for each issue is the why you get away with saying we never raise premiums according to age.
I think having a copay for each issue is the why you get away with saying we never raise premiums according to age.
- INSURER:
Trupanion
- POSTED: 04/30/2018
- BY: Catherine
- BREED: Mixed breed Large (55 90lbs when full grown)
- AGE OF PET: Over 11 years
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I have two Poodle that we have had insured with Trupanion.
This is the second Poodle that we have had insured under Trupanion. We have received exemplary service each time that we have contacted you.
- INSURER:
Trupanion
- POSTED: 04/30/2018
- BY: Robert
- BREED: Toy Poodle
- AGE OF PET: 7 - 10
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Very helpful and patient.
Very helpful and patient. Clear explanation. Nice phone voice
- INSURER:
Trupanion Canada
- POSTED: 04/30/2018
- BY: Jerry
- BREED: Boston Terrier
- AGE OF PET: 7 - 10
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Your customer service is easily the best I've ever seen!
Your customer service is easily the best I've ever seen - the people I talk to are always amazingly helpful and friendly - however it is that you hire/train them, you must be doing something right.
- INSURER:
Trupanion
- POSTED: 04/30/2018
- BY: Simon
- BREED: Mixed Breed Dog
- AGE OF PET: 7 - 10
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All of the representatives that I speak with our wonderful kind and caring people.
All of the representatives that I speak with our wonderful kind and caring people. I recommend your company to everyone that I know that has a dog
- INSURER:
Trupanion
- POSTED: 04/30/2018
- BY: Barry
- BREED: Labrador Retriever
- AGE OF PET: Over 11 years
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Because you offer a valuable service at a fair price.
Because you offer a valuable service at a fair price. The claim processes is simple and quick. We have had 3 or 4 claims and they have always been processed promply.
- INSURER:
Trupanion
- POSTED: 04/30/2018
- BY: Rick
- BREED: West Highland White Terrier
- AGE OF PET: 7 - 10
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