The representative I spoke to was knowledgeable and caring regarding the claim.
The representative I spoke to was knowledgeable and caring regarding the claim. She made every effort to assist me in getting my claim reviewed before the surgery and even helped me with any questions I had. The claim was accepted and notification was received in a timely manner to both myself and the Vetrinary Surgical Center my pup was at. Thank you for making this experience a positive one 😁.
- INSURER:
Trupanion
- POSTED: 05/04/2018
- BY: Jeanine
- BREED: Labrador Retriever (Black)
- AGE OF PET: 7 - 10
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Response is super fast and explanation of denial or approval is ckear.
Response is super fast and explanation of denial or approval is ckear.
- INSURER:
Trupanion
- POSTED: 05/04/2018
- BY: Millie
- BREED: Shiba Inu
- AGE OF PET: 7 - 10
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Process could not be easier,
Process could not be easier, glad we chose to insure Bentley through Trupanion.
- INSURER:
Trupanion
- POSTED: 05/04/2018
- BY: Kevin
- BREED: Yorkiepoo
- AGE OF PET: 7 - 10
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Its a stressful time when your pet is sick,
Its a stressful time when your pet is sick, and worrying about an insurance claim was the last thing on my mind. I was happy with the coverage and impressed that is all happened so easily.
- INSURER:
Trupanion Canada
- POSTED: 05/04/2018
- BY: Debbie
- BREED: Labradoodle
- AGE OF PET: 7 - 10
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Quick determination of claims and reimbursement.
Quick determination of claims and reimbursement.
- INSURER:
Trupanion
- POSTED: 05/04/2018
- BY: Linda
- BREED: Mixed breed (Unknown size)
- AGE OF PET: 7 - 10
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My time on hold was frustratingly long but once I got through my issue was addressed quickly.
My time on hold was frustratingly long, but once I got through my issue was addressed quickly.
- INSURER:
Trupanion
- POSTED: 05/04/2018
- BY: W
- BREED: Bichon Frise
- AGE OF PET: Over 11 years
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We had an appointment excellent experience
We had an appointment excellent experience
- INSURER:
Trupanion Canada
- POSTED: 05/04/2018
- BY: Lori
- BREED: Mixed breed (Unknown size)
- AGE OF PET: 7 - 10
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Some people may have appts.
Some people may have appts. and office visits covered more than major problems. The age of the cat may enter into this decision.
- INSURER:
Trupanion
- POSTED: 05/04/2018
- BY: Sylvia
- BREED: Mixed Breed Dog
- AGE OF PET: 7 - 10
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I am impressed with the employees of Trupanion.
I am impressed with the employees of Trupanion. A+ on customer service . Thank you.
- INSURER:
Trupanion
- POSTED: 05/04/2018
- BY: Shelley
- BREED: Mixed Breed Dog
- AGE OF PET: 7 - 10
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My only comment is regarding how my premium jumped up 37% over last year which seems like a large percentage.
My only comment is regarding how my premium jumped up 37% over last year which seems like a large percentage. I was told on a previous call, not from Jennifer, that it had nothing to do with the amount of claims that I filed last year. I wasn't too clear on the reason for such a large increase and am concerned that I may experience the same increase next year? Aside from that I am extremely happy with the service that I have received since I enrolled our pup. Thanks!
- INSURER:
Trupanion
- POSTED: 05/04/2018
- BY: Spencer
- BREED: French Bulldog
- AGE OF PET: 7 - 10
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