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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

5

out of 5

Healthy Paws is AMAIZNG!

"I have nothing but GREAT things to say about having my baby boy insured through Healthy Paws! Their quick response time, fantastic coverage, and exceptional customer service have made all the difference. Every representative I’ve spoken with has been kind, knowledgeable, and helpful, always making the process smooth and stress-free. I truly appreciate the peace of mind they provide, knowing my boy is well taken care of. Thank you, Healthy Paws, for helping me keep him happy and healthy!"
  • INSURER: Healthy Paws
  • POSTED: 02/10/2025
  • BY: Dawn
  • BREED: French Bulldog
  • AGE OF PET: 7 - 10

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1

out of 5

Verified

Don't use Trupanion

I completely agree with the other 1-star reviews. This company is nearly impossible to reach. I've spent over an hour just waiting on hold to speak with someone. While they offer a callback option, it’s not much help—you’re still stuck waiting since you don’t want to miss their call and start the process all over again. To make matters worse, they mishandled my cancellation and only issued a partial refund. The good news? There are other companies that offer better service at a lower price. I highly recommend looking elsewhere.
  • INSURER: Trupanion
  • POSTED: 02/10/2025
  • BY: Lauren
  • BREED: Goldendoodle
  • AGE OF PET: 0 - 3

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1

out of 5

Terrible company

This is the worse insurance company I've ever had. They have terrible customer service, they take months to give you your money back from a claim and won't cancel you when you ask them to. I was fed up with their terrible customer service, and waiting months to get my claim money back, so I asked them on the phone in January to cancel my policy. They said they would and they sent me an email to submit a cancellation request. I filled it out and sent it back. In February I was charged $80 for my policy that should have already been cancelled. I call in to ask about it and the lady says, " Oh yeah that's so weird. It looks like that policy was cancelled but a new one was opened and that's why you were charged this month." I told her I cancelled my policy completely with y'all and nothing should be active. I never opened a new one. She said " I will make sure everything is cancelled and we will refund you that money." So they sent me another cancellation request email to fill out and I did. I've been waiting 5 days now to get money that was taken from me without approval. Which made me negative in my bank account because I didn't have $80 to spend in the first place. These people will be rude to you on the phone, not cancel your policy when you ask them to, not give you your money back for a claim until months later, and steal money from you without consent. Terrible company, terrible insurance, terrible customer service. 0 out of 10. Would not recommend to anyone. This company only cares about money, not you.

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5

out of 5

Thank you Healthy Paws !

We are so thankful for Healthy Paws Pet Insurance ! We’ve been using them for the past 9.5 years for our Bernese Mountain Dog who will be ten in May! We credit his longevity to Healthy Paws as he’s unfortunately required multiple surgeries over the years. Healthy Paws has stood by his side each time and we are so grateful for them. We love our pup so much and we are so thankful Healthy Paws does too. Cannot recommend them enough!

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5

out of 5

Such a relief!

Vet bills stack up fast. Last year I lost my other cat, and the last thing I wanted to worry about during that time was the bills. This year my other cat got sick, and knowing I was covered just took so much of that extra stress off so I could focus on the important stuff. Submitting my claim in the app was super quick and easy, it was approved faster than I expected, and the explanation of benefits left me with no questions. This was my best Grownup Decision yet! By the way, go for the higher premium. $60 a month for a $250 deductible is absolutely the move. I hit my deductible as soon as the doctor ordered labs. 100% worth it.

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1

out of 5

Pets Best

I will never use Pets Best again, in my opinion, they are a terrible insurance co.
  • INSURER: Pets Best
  • POSTED: 02/09/2025
  • BY: Rick
  • BREED: Aussiedoodle
  • AGE OF PET: 0 - 3

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5

out of 5

So easy

Everything so easy from beginning to end. Great explanation of what I was getting reimbursed for. So easy to submit claim. Very pleased.

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5

out of 5

Hearts for cats

Having pets best has helped me keep my kitties healthy and allows me to afford care that I may not have been able to without the insurance

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1

out of 5

PLEASE DO NOT GET THIS INSURANCE!

PLEASE DO NOT GET THIS INSURANCE! I have paid thousands in premiums for a very healthy 10 year old dog. They have only approved and reimbursed me a TOTAL OF $120! They have denied everything, even claimed her allergy shots and dental cleanings as "pre-existing", even though I have had my coverage with them for over 5 years, and her allergies just started a year ago. I also had wellness coverage with a $100 dental benefit. They denied this because she had plaque on her teeth, so they categorized it as an illness and not wellness. Isn't this why they get dental cleanings? To clean the plaque off? Absolutely ridiculous. They lured me in because of their affiliation with The Dodo, but they take complete advantage of people. They are a shameful company. I am so disappointed I wasted so much money with them before coming to my senses. From one pet lover to another, please, please, do not make the same mistake I did and give this company your money. Your pet would be much better served elsewhere.
  • INSURER: Fetch
  • POSTED: 02/08/2025
  • BY: Kelly
  • BREED: Yorkshire Terrier
  • AGE OF PET: 7 - 10

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5

out of 5

Great Experience

Having a diabetic cat is a rollercoaster of emotion and care needs. I am truly grateful for Pets Best Pet insurance. I bought a policy when I adopted my now 15 year old cat at the age of 18 months. When he was diagnosed as diabetic 8 years later, Pets Best was there for us and continues to process claims effiently and with care and understanding. Premiums have naturally gone up, due to his age, and increased costs overall but it is still worth the peace of mind!

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