1
out of 5
POSTED: | BY: Neil Mancor
We are disappointed with Trupanion
We are disappointed with Trupanion. We have gone from $50 to $80 and have been advised that we will go up to $118. All the while a recent claim for eye drops for a new eye condition was endlessly questioned and many emails back and forth and still nothing. This despite the fact that our canine ophtalmologist was clear that this was not a condition that existed before our dog was insured.
So why we have to pay so much more for a condition that is no being recognised let alone getting any payment for his drops? Its not worth $118 - we might as well just pay it all ourselves. Very disappointed with the way we have been treated.
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