5
out of 5
POSTED: | BY: Firouzeh
Amazing customer service and quick claim process
Great customer service
4.8
out of 5
Number of reviews 25,876
Trupanion pets lead longer happier lives.1 Pets insured with Trupanion lived longer than pets without Trupanion because pet parents didn’t have to worry about the cost of the care their pet needed. Depending on the plan Trupanion covers up to 90% of eligible expenses, has unlimited payouts-always, and can pay your vet bill, within seconds, at time of checkout, so all you pay is your portion (anything not covered by Trupanion). They have transformed the way pet insurance handles claims by eliminating the reimbursement process.
Trupanion was founded in Canada and provides bets-in-class coverage and is dedicated to helping pets we love get the care they need. They’ve been around for more than 20 years, making them experts and setting standards for the industry. One perk of this, and what they pride themselves on, is the amount they pay out to pet owners for each claim. Paying out more on the dollar than any other pet insurance provider. To date they have paid out $2 Billion in claims and have insured nearly 1 million pets.
To put it simply, there is a reason why 98.7% of Trupanion members stay enrolled every month.
1Based on a December, 2020 Trupanion study analyzing third party hospital claims data comparing pets insured with a Trupanion policy to pets without a Trupanion policy.
*Terms and conditions apply. Please view your sample policy for complete coverage details.
Underwritten in Canada by Omega General Insurance Company and in the United States by American Pet Insurance Company and ZPIC Insurance Company, 6100-4th Ave S, Seattle, WA 98108. Administered in Canada by Canada Pet Health Insurance Services, Inc. dba trupanion and in the United States by Trupanion Managers USA, Inc. (CA license No. 0G22803, NPN 9588590). Please visit AmericanPetInsurance.com to review all available pet health insurance products.
5
out of 5
POSTED: | BY: Lynne
Trupanion Absolutely Amazing!
These guys are great in all aspects from the customer service to the quick prompt response times to ensure your pet is top priority. My Baby came ill over night and I knew there was something off. I called Trupanion to ask how the pet insure would work if I took her in to the Vet. I hadn't had to use the insurance so at this point I had questions. They were concerned for my pet and encouranged me to bring her in to make sure all was well. My pooch ended up at the Emergency Vet where they kept her over night for further testing act.. I had to call Trupanion once again and once again their Customer Service was really the best I have seen. Working with people and Customer based work, they really have the best of the best on staff. Everyone seems to really love working for this company. Clearly they are doing something right. I wanted to ensure I took the time to comment on this as it really made a good impression and also helped in my time of panic and need. At the end of this, I can say my Baby is back home with me now and feeling back to her healthy self. My claim came close to $700.00 and I paid $0 deductable and they processed the payment quicker then I could blink an eye. Really all I can say is THANK YOU TRUPANION. This is the first time I have ever purchased Pet Insurance and I don't regret it one bit. A few times I contemplated cancelling my Pet Insurance. And I am now thanking my lucky stars that I didn't. This scare was all I needed to confirm I will never be without P
5
out of 5
POSTED: | BY: Joanne
Trupanion
I took out pet insurance when I got my new puppy. I took out a policy that had a $50.00 deductible per claim. I have only had one claim to date and it did not qualify for reimbursement as the claim was not over the regular office visit. My total premium with tax is $64.00 per month. It seems like a lot of money but I know there will be a time when I will need this policy. I think of it as less than a take out coffee per day. Instead of paying a huge Vet bill when I will need it, I am paying is slowly over time. It is a lot less painful to pay $2.00 a day than a bill that could bankrupt you. Yes we will do anything for our beloved companions!!
5
out of 5
POSTED: | BY: Eddie Castaneda
They are awesome! I wish my insurance was as good.
They were extremely helpful when I was getting hit with these vet bills.
5
out of 5
POSTED: | BY: Carol Masters/David
Fantastic response to our emergency.
Our dog, Molly, was experiencing laboured breathing caused by a foreign object in her lung. The condition required an emergency lobectomy. Trupanion honoured the claim and we received payment in less than 10 days. We have and will continue to recommend Trupanion to our friends.
Monthly Cost
Monthly cost varies due to multiple factors including: species, breed, age at enrollment, gender, and postal code.
Coverage
One simple plan covers new injuries and illnesses, hereditary, congenital, and chronic conditions—once the deductible is met, Trupanion pays 90% of the remaining invoice.
To view a full list of inclusions and exclusions, check out our sample policy here.
Payout Limits
Unlimited lifetime payouts on eligible conditions with no payout limits-ever.
Deductible
You can choose your deductible from $0 – $1000, in $5 increments, to fit your budget.
Trupanion offers a lifetime, per condition deductible meaning that once the deductible is met for an eligible condition, you never have to meet it again. That condition is covered for life. This is great for chronic conditions that can span the entirety of a pet’s life such as allergies or cancer.
Age Limits
All pets under 14 years old can enroll.
Once enrolled, pets stay insured regardless of age.
Waiting Period
Accidents: 5 days
Illnesses: 30 days
Other providers may have additional waiting periods for congenital conditions like hip dysplasia, Trupanion does not.
Exclusions
Trupanion was developed to protect you and your pet from unexpected illnesses and injuries. That means we don’t cover “predictable” care costs that you can plan ahead for, like:
Examination fees
Wellness and preventive care
Elective, or cosmetic procedures
Sales tax, where applicable
Like all pet insurance providers, Trupanion does not cover pre-existing conditions. Whichever insurer you choose, it pays to enroll early!
*Terms and conditions apply. Please view your sample policy for complete coverage details.
Trupanion was founded in 2000 with the goal to help pet owners plan for the unexpected and take the cost out of the care equation. They believe that the pets—and the veterinary professionals who help them—deserve better. That’s why Trupanion is a proud member of the North American Pet Health Insurance Association.
Our members know we’re ahead of the pack, because there’s pet insurance—then there’s Trupanion:
24/7/365 Member Support—yes, even on holidays
20+ years of experience
$2 Billion paid in claims
Over 800,000 pets protected
Unlimited Payouts
The only provider that can pay your veterinarian directly at checkout*
Accepted everywhere in the USA, Canada, Puerto Rico, and Australia
* At participating hospitals
Trupanion is a registered trademark owned by Trupanion, Inc. Underwritten in the United States by American Pet Insurance Company and in Canada by Omega General Insurance Company