Trupanion Canada | Pet Insurance Review

4.8

out of 5

Number of reviews 25,879

Trupanion pets lead longer happier lives.1 Pets insured with Trupanion lived longer than pets without Trupanion because pet parents didn’t have to worry about the cost of the care their pet needed. Depending on the plan Trupanion covers up to 90% of eligible expenses, has unlimited payouts-always, and can pay your vet bill, within seconds, at time of checkout, so all you pay is your portion (anything not covered by Trupanion). They have transformed the way pet insurance handles claims by eliminating the reimbursement process. Trupanion was founded in Canada and provides bets-in-class coverage and is dedicated to helping pets we love get the care they need. They’ve been around for more than 20 years, making them experts and setting standards for the industry. One perk of this, and what they pride themselves on, is the amount they pay out to pet owners for each claim. Paying out more on the dollar than any other pet insurance provider. To date they have paid out $2 Billion in claims and have insured nearly 1 million pets. To put it simply, there is a reason why 98.7% of Trupanion members stay enrolled every month. 1Based on a December, 2020 Trupanion study analyzing third party hospital claims data comparing pets insured with a Trupanion policy to pets without a Trupanion policy. *Terms and conditions apply. Please view your sample policy for complete coverage details. Underwritten in Canada by Omega General Insurance Company and in the United States by American Pet Insurance Company and ZPIC Insurance Company, 6100-4th Ave S, Seattle, WA 98108. Administered in Canada by Canada Pet Health Insurance Services, Inc. dba trupanion and in the United States by Trupanion Managers USA, Inc. (CA license No. 0G22803, NPN 9588590). Please visit AmericanPetInsurance.com to review all available pet health insurance products.
5

out of 5

POSTED: | BY: Debi Allen

So Thankful for Trupanion

I wanted to get pet insurance for my cat, Nikka when we got her as a kitten but because she would be an indoor cat my husband decided against is. Then, one day Nikka got out of the house without us knowing and she was gone for 8 hours. When I found her she had a broken leg. The vet bill was $2500. Once again I suggested we get pet insurance and my husband reasoned that we would make sure she didn't get out again. Within the same year Nikka required surgery for a blockage caused by a little plastic frog that she ate. That vet bill was $3500. After this my husband thought it might be a good idea to sign up with Trupanion - even though he was certain we wouldn't need it. Recently we had another trip to the vet that ended up costing a little over $2000. My husband is now a believer in pet insurance! I submitted the bill to Trupanion and in under 2 weeks a reimbursement check was in my hand! The staff that we dealt with were caring and efficient. I would recommend this company to eveyone who owns a pet.
5

out of 5

POSTED: | BY: JP

ALWAYS there when I need them

When I rescued Daven from the SPCA he came with 3 months of Trupanion and I continued with it. I knew I was paying monthly for serious problems that could arise. I have also insured my other 2 pets with Trupanion. When Daven developed B cell lymphoma at age 10 Trupanion was there. Daven is now in remission. Trupanion has been nothing but supportive.
5

out of 5

POSTED: | BY: Susan Roan

So Glad I Insured My 3 Shelter Cats

One of my cats has a condition that was hard to diagnose (saw four different vets). I estimate in six months I have spent five to six thousand dollars. Fortunately the diagnostic testing, meds, surgeries, etc. were all covered at 90%. People laughed at me for insuring my shelter cats, but I have had to make no decisions based on cost. One thing to be aware of, though, is that the veterinary base fee (usually in my case fifty or sixty dollars) is not covered. I'm sure that was in the material provided somewhere, but I did miss it. What is amazing in this day and age is the prompt, courteous and efficient customer service provided by the phone reps. Also, my claim was usually deposited into my bank account within days.
5

out of 5

POSTED: | BY: Michele Gilbreath

I wouldn't be without it!

This company gets an A+! They were so kind and compassionate while I was going through my pets illness. My experience was wonderful and the process was painless. I always recommend Trupanion to my friends with pets.
5

out of 5

POSTED: | BY: Doris Monson

Great Insurance

We got the insurance for our Shima in 2014 when she was 4 months old. When it was time to have her spayed the vets office ran the blood work and discovered she had liver issues. We had to have an ultrasound and all this was paid for. There have been other bills and they have also been paid promptly. I have recommended the insurance to a number of people. We had another insurance with our other dogs, but this is much better in coverage and dealing with them. Thank you for caring so much about our 4 legged children.

Monthly Cost

Monthly cost varies due to multiple factors including: species, breed, age at enrollment, gender, and postal code.

Coverage

One simple plan covers new injuries and illnesses, hereditary, congenital, and chronic conditions—once the deductible is met, Trupanion pays 90% of the remaining invoice. To view a full list of inclusions and exclusions, check out our sample policy here.

Payout Limits

Unlimited lifetime payouts on eligible conditions with no payout limits-ever.

Deductible

You can choose your deductible from $0 – $1000, in $5 increments, to fit your budget. Trupanion offers a lifetime, per condition deductible meaning that once the deductible is met for an eligible condition, you never have to meet it again. That condition is covered for life. This is great for chronic conditions that can span the entirety of a pet’s life such as allergies or cancer.

Age Limits

All pets under 14 years old can enroll. Once enrolled, pets stay insured regardless of age.

Waiting Period

Accidents: 5 days Illnesses: 30 days Other providers may have additional waiting periods for congenital conditions like hip dysplasia, Trupanion does not.

Exclusions

Trupanion was developed to protect you and your pet from unexpected illnesses and injuries. That means we don’t cover “predictable” care costs that you can plan ahead for, like: Examination fees Wellness and preventive care Elective, or cosmetic procedures Sales tax, where applicable Like all pet insurance providers, Trupanion does not cover pre-existing conditions. Whichever insurer you choose, it pays to enroll early! *Terms and conditions apply. Please view your sample policy for complete coverage details.  
Trupanion was founded in 2000 with the goal to help pet owners plan for the unexpected and take the cost out of the care equation. They believe that the pets—and the veterinary professionals who help them—deserve better. That’s why Trupanion is a proud member of the North American Pet Health Insurance Association. Our members know we’re ahead of the pack, because there’s pet insurance—then there’s Trupanion: 24/7/365 Member Support—yes, even on holidays 20+ years of experience $2 Billion paid in claims Over 800,000 pets protected Unlimited Payouts The only provider that can pay your veterinarian directly at checkout* Accepted everywhere in the USA, Canada, Puerto Rico, and Australia * At participating hospitals Trupanion is a registered trademark owned by Trupanion, Inc. Underwritten in the United States by American Pet Insurance Company and in Canada by Omega General Insurance Company  

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