Trupanion Canada | Pet Insurance Review

4.8

out of 5

Number of reviews 25,883

Trupanion pets lead longer happier lives.1 Pets insured with Trupanion lived longer than pets without Trupanion because pet parents didn’t have to worry about the cost of the care their pet needed. Depending on the plan Trupanion covers up to 90% of eligible expenses, has unlimited payouts-always, and can pay your vet bill, within seconds, at time of checkout, so all you pay is your portion (anything not covered by Trupanion). They have transformed the way pet insurance handles claims by eliminating the reimbursement process. Trupanion was founded in Canada and provides bets-in-class coverage and is dedicated to helping pets we love get the care they need. They’ve been around for more than 20 years, making them experts and setting standards for the industry. One perk of this, and what they pride themselves on, is the amount they pay out to pet owners for each claim. Paying out more on the dollar than any other pet insurance provider. To date they have paid out $2 Billion in claims and have insured nearly 1 million pets. To put it simply, there is a reason why 98.7% of Trupanion members stay enrolled every month. 1Based on a December, 2020 Trupanion study analyzing third party hospital claims data comparing pets insured with a Trupanion policy to pets without a Trupanion policy. *Terms and conditions apply. Please view your sample policy for complete coverage details. Underwritten in Canada by Omega General Insurance Company and in the United States by American Pet Insurance Company and ZPIC Insurance Company, 6100-4th Ave S, Seattle, WA 98108. Administered in Canada by Canada Pet Health Insurance Services, Inc. dba trupanion and in the United States by Trupanion Managers USA, Inc. (CA license No. 0G22803, NPN 9588590). Please visit AmericanPetInsurance.com to review all available pet health insurance products.
5

out of 5

POSTED: | BY: Ruth

The BEST Insurance Company for Pets!!!!!!!

Many of my friends were skeptical when I told them I had pet insurance for my cat, telling me it was a waste of money. Even I often wondered if I was doing the right thing, spending money each month for two years without seeing any benefit...........until my baby got sick and I had $1600 in vet bills that I couldn't afford!!!!!!!!! Trupanion has paid most of that cost, and I know I would be up the creek if I didn't have them to help with my kitty's medical bills. To top that off, the people who answer the phone when I call to ask questions are AMAZING!!!!!!!!!!! The most friendly, caring, pet-lovers in the world!!!!!!!!!!!!! I had a different pet insurance for my first cat, and NEVER had this good of an experience!!!!!!!!!! They even sent me an email just to see how my baby is doing!!!!!!!! Trupanion is THE BEST pet insurance in the world!!!!!!!!!!!!!
5

out of 5

POSTED: | BY: Randy Smith

They pay off claims as promised

It takes about 4 weeks, but I get paid as stated in policy.
5

out of 5

POSTED: | BY: B Duerr

Excellent service

I've had Trupanion for 3 years and couldn't be happier with the people I speak to and the turnaround time with my claims. My vet actually showcases Trupanion in her practice.
4

out of 5

POSTED: | BY: Shannon

Fast service!

Trupanion has always been very expedient with responding to my questions and claims. And even though it's not really advertised, they can do most of their interactions via email. I just scan in my receipts, fill out and sign the claim form, scan and email in. This last one, I had an approval within 4 days.
5

out of 5

POSTED: | BY: Cierra

THEY ARE THE BEST

I have 2 golden retrievers, Goldie and Denali. Both of them have had there fair share of issues. Goldie was adopted and shortly after started showing signs of arthritis. Trupanion has covered every single one of our claims, and quickly too. Currently goldie is getting stem cell therapy and they are helping with the 4,000$ cost.. i am only paying 400. 90% coverage! NO LIMITS.... and everyone who works there really wants to cover and help you with your dog. Denali needed extensive xrays as a puppy, and they covered that. I love them. I want to hug them all.
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Monthly Cost

Monthly cost varies due to multiple factors including: species, breed, age at enrollment, gender, and postal code.

Coverage

One simple plan covers new injuries and illnesses, hereditary, congenital, and chronic conditions—once the deductible is met, Trupanion pays 90% of the remaining invoice. To view a full list of inclusions and exclusions, check out our sample policy here.

Payout Limits

Unlimited lifetime payouts on eligible conditions with no payout limits-ever.

Deductible

You can choose your deductible from $0 – $1000, in $5 increments, to fit your budget. Trupanion offers a lifetime, per condition deductible meaning that once the deductible is met for an eligible condition, you never have to meet it again. That condition is covered for life. This is great for chronic conditions that can span the entirety of a pet’s life such as allergies or cancer.

Age Limits

All pets under 14 years old can enroll. Once enrolled, pets stay insured regardless of age.

Waiting Period

Accidents: 5 days Illnesses: 30 days Other providers may have additional waiting periods for congenital conditions like hip dysplasia, Trupanion does not.

Exclusions

Trupanion was developed to protect you and your pet from unexpected illnesses and injuries. That means we don’t cover “predictable” care costs that you can plan ahead for, like: Examination fees Wellness and preventive care Elective, or cosmetic procedures Sales tax, where applicable Like all pet insurance providers, Trupanion does not cover pre-existing conditions. Whichever insurer you choose, it pays to enroll early! *Terms and conditions apply. Please view your sample policy for complete coverage details.  
Trupanion Canada Pet Insurance detail
Trupanion was founded in 2000 with the goal to help pet owners plan for the unexpected and take the cost out of the care equation. They believe that the pets—and the veterinary professionals who help them—deserve better. That’s why Trupanion is a proud member of the North American Pet Health Insurance Association. Our members know we’re ahead of the pack, because there’s pet insurance—then there’s Trupanion: 24/7/365 Member Support—yes, even on holidays 20+ years of experience $2 Billion paid in claims Over 800,000 pets protected Unlimited Payouts The only provider that can pay your veterinarian directly at checkout* Accepted everywhere in the USA, Canada, Puerto Rico, and Australia * At participating hospitals Trupanion is a registered trademark owned by Trupanion, Inc. Underwritten in the United States by American Pet Insurance Company and in Canada by Omega General Insurance Company  
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