Trupanion Canada | Pet Insurance Review

4.8

out of 5

Number of reviews 25,882

Trupanion pets lead longer happier lives.1 Pets insured with Trupanion lived longer than pets without Trupanion because pet parents didn’t have to worry about the cost of the care their pet needed. Depending on the plan Trupanion covers up to 90% of eligible expenses, has unlimited payouts-always, and can pay your vet bill, within seconds, at time of checkout, so all you pay is your portion (anything not covered by Trupanion). They have transformed the way pet insurance handles claims by eliminating the reimbursement process. Trupanion was founded in Canada and provides bets-in-class coverage and is dedicated to helping pets we love get the care they need. They’ve been around for more than 20 years, making them experts and setting standards for the industry. One perk of this, and what they pride themselves on, is the amount they pay out to pet owners for each claim. Paying out more on the dollar than any other pet insurance provider. To date they have paid out $2 Billion in claims and have insured nearly 1 million pets. To put it simply, there is a reason why 98.7% of Trupanion members stay enrolled every month. 1Based on a December, 2020 Trupanion study analyzing third party hospital claims data comparing pets insured with a Trupanion policy to pets without a Trupanion policy. *Terms and conditions apply. Please view your sample policy for complete coverage details. Underwritten in Canada by Omega General Insurance Company and in the United States by American Pet Insurance Company and ZPIC Insurance Company, 6100-4th Ave S, Seattle, WA 98108. Administered in Canada by Canada Pet Health Insurance Services, Inc. dba trupanion and in the United States by Trupanion Managers USA, Inc. (CA license No. 0G22803, NPN 9588590). Please visit AmericanPetInsurance.com to review all available pet health insurance products.
5

out of 5

POSTED: | BY: James Tracy

Broken elbow joint 4 month old Shiba Inu puppy

My beautiful 4 month old Shiba Inu puppy broke her entire elbow joint simply by slipping on tile while playing. When we took her to the vet we were so concerned about her as well as how we were going to be able to afford her health care. The vet told us her entire elbow joint was broken and she would need close to $4,000 worth of surgery and care. We broke down in tears. We are a military family and while we have savings we needed that money for my upcoming medical retirement transition. Our vet reminded us that we had just signed up for a free 30 day trial of trupanion insurance. Our jaws hit the floor. Trupanion paid 90% of the entire bill including post surgery therapy!! We hadn't even paid any premiums yet!!! We never would have insured our puppy but now we will never go without. Trupanion wa such an amazing blessing to our family. We love our puppy as another child. Without Trupanion who knows what might have happened. We are now lifetime members of Trupanion pet Insurance. We are walking and talking billboards for Trupanion now. Thank you with all out hearts from this Marine Corps family for helping us take care of our newest member of our family. Words are not enough to explain our gratitude. Thank you! Thank you! Thank you!!!!
4

out of 5

POSTED: | BY: erik

Hassle free

Have had Trupanion for 2 years now so far only one issue with getting a reimbursement check but otherwise no issues. From my very fist claim for a foreign body removal from stomach 90% return from 3k bill. Now continuous skin infections all test and treatments covered including special food and non prescription supplements. Customer service has been very polite and helpful. Not sure of hours but they are open on weekends. I would really love to see a portion of vet/specialists office visit fee covered. As it stands no portion of visits covered. Overall I would recommend Trupanion. They are probably most expensive but you do get a return if you use it. They also cover a lot of non routine items like holistic treatment and rehab.
5

out of 5

POSTED: | BY: Janice Leet

Could have been perfect.

The claim for treatment for cardiac disease was rejected and was received by letter which was extremely upsetting to me. I would suggest in future notify the owner by phone and provide some options sush as to appeal. Once the claim was accepted, the results were excellent. I certainly have had many claims over the 8 years and the payments have been timely and verbal communication has been excellent.
5

out of 5

POSTED: | BY: Paul P

They came through when I needed them

I got my cat from a rescue shelter three years ago. She was looked at and got her shots etc. Her first year she was shy then her second she adapted and became curious and playful and loving. This third year I noticed a decrease in her activity and she was irritable at times swiping and yeowling. I am unable to get out to a vet and had to use the only one in my area that comes out to pick up the cat. I NEVER pick up my cat as she does not like that so I also could not get her in a carrier. The Cat Clinic took care of all that. They did a marvelous job with Suzie BUT the cost was prohibitive at 2700 dollars. You see she had gum and tooth problems and needed her teeth removed. She had four hours of surgery poor girl. Well I paid the vet and took a chance filing with Trupanion. I was not sure if any of Suzie's procedures would be covered but was amazed, pleased and thrilled to find Trupanion covered almost 1700 dollars worth of her vet bill. They were pleasant to deal with and very efficient. NO hassles at all. I would recommend Trupanion to anyone with a pet. It was certainly worth it to me and I will be sticking with them for sure. Check them out - you will not be sorry!
5

out of 5

POSTED: | BY: Sheila and

Female Urinary Tract Infection - Suspect Diabetes

We caught her peeing on the christmas tree.. she wasn't playing like she used to. We took her into a Emergancy hospital on a weekend. We had no money. If it wasn't for Trupanion insurance we signed her up for just a month previous this entire endeavor would have costed over 700$. After our deductible we paid 200$. I'm glad we didn't have to make any hard decisions about her health! all tests came back clear and shes a happy playing kitty again. Best part is if this happens again.. shes still covered and we don't have to pay the deductible again. Also now our vet is signed up to only charge us 10% and re-imburse themselves on our behalf thru Trupanion. Very Happy.
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Monthly Cost

Monthly cost varies due to multiple factors including: species, breed, age at enrollment, gender, and postal code.

Coverage

One simple plan covers new injuries and illnesses, hereditary, congenital, and chronic conditions—once the deductible is met, Trupanion pays 90% of the remaining invoice. To view a full list of inclusions and exclusions, check out our sample policy here.

Payout Limits

Unlimited lifetime payouts on eligible conditions with no payout limits-ever.

Deductible

You can choose your deductible from $0 – $1000, in $5 increments, to fit your budget. Trupanion offers a lifetime, per condition deductible meaning that once the deductible is met for an eligible condition, you never have to meet it again. That condition is covered for life. This is great for chronic conditions that can span the entirety of a pet’s life such as allergies or cancer.

Age Limits

All pets under 14 years old can enroll. Once enrolled, pets stay insured regardless of age.

Waiting Period

Accidents: 5 days Illnesses: 30 days Other providers may have additional waiting periods for congenital conditions like hip dysplasia, Trupanion does not.

Exclusions

Trupanion was developed to protect you and your pet from unexpected illnesses and injuries. That means we don’t cover “predictable” care costs that you can plan ahead for, like: Examination fees Wellness and preventive care Elective, or cosmetic procedures Sales tax, where applicable Like all pet insurance providers, Trupanion does not cover pre-existing conditions. Whichever insurer you choose, it pays to enroll early! *Terms and conditions apply. Please view your sample policy for complete coverage details.  
Trupanion Canada Pet Insurance detail
Trupanion was founded in 2000 with the goal to help pet owners plan for the unexpected and take the cost out of the care equation. They believe that the pets—and the veterinary professionals who help them—deserve better. That’s why Trupanion is a proud member of the North American Pet Health Insurance Association. Our members know we’re ahead of the pack, because there’s pet insurance—then there’s Trupanion: 24/7/365 Member Support—yes, even on holidays 20+ years of experience $2 Billion paid in claims Over 800,000 pets protected Unlimited Payouts The only provider that can pay your veterinarian directly at checkout* Accepted everywhere in the USA, Canada, Puerto Rico, and Australia * At participating hospitals Trupanion is a registered trademark owned by Trupanion, Inc. Underwritten in the United States by American Pet Insurance Company and in Canada by Omega General Insurance Company  
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