Trupanion Canada | Pet Insurance Review

4.8

out of 5

Number of reviews 25,875

  • 60 Days
  • 1 Year
  • Lifetime
  • Rating
  • 3.0
  • 4.6
  • 4.8
  • Count
  • 6
  • 225
  • 25,875

Updated: May 29, 2024

Trupanion pets lead longer happier lives.1 Pets insured with Trupanion lived longer than pets without Trupanion because pet parents didn’t have to worry about the cost of the care their pet needed. Depending on the plan Trupanion covers up to 90% of eligible expenses, has unlimited payouts-always, and can pay your vet bill, within seconds, at time of checkout, so all you pay is your portion (anything not covered by Trupanion). They have transformed the way pet insurance handles claims by eliminating the reimbursement process. Trupanion was founded in Canada and provides bets-in-class coverage and is dedicated to helping pets we love get the care they need. They’ve been around for more than 20 years, making them experts and setting standards for the industry. One perk of this, and what they pride themselves on, is the amount they pay out to pet owners for each claim. Paying out more on the dollar than any other pet insurance provider. To date they have paid out $2 Billion in claims and have insured nearly 1 million pets. To put it simply, there is a reason why 98.7% of Trupanion members stay enrolled every month. 1Based on a December, 2020 Trupanion study analyzing third party hospital claims data comparing pets insured with a Trupanion policy to pets without a Trupanion policy. *Terms and conditions apply. Please view your sample policy for complete coverage details. Underwritten in Canada by Omega General Insurance Company and in the United States by American Pet Insurance Company and ZPIC Insurance Company, 6100-4th Ave S, Seattle, WA 98108. Administered in Canada by Canada Pet Health Insurance Services, Inc. dba trupanion and in the United States by Trupanion Managers USA, Inc. (CA license No. 0G22803, NPN 9588590). Please visit AmericanPetInsurance.com to review all available pet health insurance products.
5

out of 5

POSTED: | BY: Cris

AWESOME!!

My pup ended up getting parvo and she was so sick. Our vet bill including the emergency hospital we took her to came out a little over $2000. But our vet worked with Trupanion and we were able to get it resolved in a timely manner. Trupanion kept us abreast with e-mails and calls as to the status of claim. They were great! Trupanion paid our vet directly and we just paid the remaining balance which came to a little over 35 bucks. This is great! My pup is herself again and we are SUPER HAPPY with Trupanion. I am recommending this insurance to all my pet loving friends and family. They are there 24/7 and truly helpful.
5

out of 5

POSTED: | BY: Sharon Cabral

AWESOME

Trupanion came through big time. My 10 year old standard poodle was recently diagnosed with lung cancer, and required a specialty vet and specialty vet services. Trupanion paid full at 90% as they claim.
5

out of 5

POSTED: | BY: Elisa valeriano

ER VISIT

Excellent!! My dog was taken to the ER @ Angel Medical due to her eating a rock! She had to have surgery which cost me $2600. Trupanion reimbursed me for $2100!!
5

out of 5

POSTED: | BY: Stephanie Harges

Review

I think that the staff at Trucompanion were extremely nice and caring. You could tell that they cared about my dog. The only reason I did not give a 10 in review is because I wish the payment could have been upfront instead of having to pay and then being paid back.
5

out of 5

POSTED: | BY: Anita Rice

Excellent!!! Turpainion is the Best!!!

My family just adopted 2 puppies in June. I covered both with Trupanion because I got a one month free trial with one puppy. I have had high vet bills in the past with previous pets so decided to keep it and cover both. Thank God I did because one puppy contracted parvo although he was given all of his shots to prevent it. It was very expensive (over $5K) to nurse him back to health because he had to be in 24 hour care for over 6 days. Trupanion saved the day for me and right before Christmas and my claim paid back over 80% of the overall costs. It was the first claim I ever made with pet insurance and every time I called for help with the claim all of the people I talked to were so helpful and compassionate. They were patient with me and always answered all my questions plus all of them told me they would be thinking of my sweet puppy and wished him the best. Because of them I was able to get through the entire horrible ordeal and my puppy is back to being a happy and healthy 10 month old puppy again. I will never own another pet without Trupanion. I have recommended them to lots of people I know and told everyone at the vet offices to refer other pet owners to them. THEY ARE THE BEST!!!! THANK YOU TRUPANION!!!!
Please leave a review

Monthly Cost

Monthly cost varies due to multiple factors including: species, breed, age at enrollment, gender, and postal code.

Coverage

One simple plan covers new injuries and illnesses, hereditary, congenital, and chronic conditions—once the deductible is met, Trupanion pays 90% of the remaining invoice. To view a full list of inclusions and exclusions, check out our sample policy here.

Payout Limits

Unlimited lifetime payouts on eligible conditions with no payout limits-ever.

Deductible

You can choose your deductible from $0 – $1000, in $5 increments, to fit your budget. Trupanion offers a lifetime, per condition deductible meaning that once the deductible is met for an eligible condition, you never have to meet it again. That condition is covered for life. This is great for chronic conditions that can span the entirety of a pet’s life such as allergies or cancer.

Age Limits

All pets under 14 years old can enroll. Once enrolled, pets stay insured regardless of age.

Waiting Period

Accidents: 5 days Illnesses: 30 days Other providers may have additional waiting periods for congenital conditions like hip dysplasia, Trupanion does not.

Exclusions

Trupanion was developed to protect you and your pet from unexpected illnesses and injuries. That means we don’t cover “predictable” care costs that you can plan ahead for, like: Examination fees Wellness and preventive care Elective, or cosmetic procedures Sales tax, where applicable Like all pet insurance providers, Trupanion does not cover pre-existing conditions. Whichever insurer you choose, it pays to enroll early! *Terms and conditions apply. Please view your sample policy for complete coverage details.  
Trupanion Canada Pet Insurance detail
Trupanion was founded in 2000 with the goal to help pet owners plan for the unexpected and take the cost out of the care equation. They believe that the pets—and the veterinary professionals who help them—deserve better. That’s why Trupanion is a proud member of the North American Pet Health Insurance Association. Our members know we’re ahead of the pack, because there’s pet insurance—then there’s Trupanion: 24/7/365 Member Support—yes, even on holidays 20+ years of experience $2 Billion paid in claims Over 800,000 pets protected Unlimited Payouts The only provider that can pay your veterinarian directly at checkout* Accepted everywhere in the USA, Canada, Puerto Rico, and Australia * At participating hospitals Trupanion is a registered trademark owned by Trupanion, Inc. Underwritten in the United States by American Pet Insurance Company and in Canada by Omega General Insurance Company  
Provider website

Get a quote today

Leave a review