Trupanion Canada | Pet Insurance Review

4.8

out of 5

Number of reviews 25,879

Trupanion pets lead longer happier lives.1 Pets insured with Trupanion lived longer than pets without Trupanion because pet parents didn’t have to worry about the cost of the care their pet needed. Depending on the plan Trupanion covers up to 90% of eligible expenses, has unlimited payouts-always, and can pay your vet bill, within seconds, at time of checkout, so all you pay is your portion (anything not covered by Trupanion). They have transformed the way pet insurance handles claims by eliminating the reimbursement process. Trupanion was founded in Canada and provides bets-in-class coverage and is dedicated to helping pets we love get the care they need. They’ve been around for more than 20 years, making them experts and setting standards for the industry. One perk of this, and what they pride themselves on, is the amount they pay out to pet owners for each claim. Paying out more on the dollar than any other pet insurance provider. To date they have paid out $2 Billion in claims and have insured nearly 1 million pets. To put it simply, there is a reason why 98.7% of Trupanion members stay enrolled every month. 1Based on a December, 2020 Trupanion study analyzing third party hospital claims data comparing pets insured with a Trupanion policy to pets without a Trupanion policy. *Terms and conditions apply. Please view your sample policy for complete coverage details. Underwritten in Canada by Omega General Insurance Company and in the United States by American Pet Insurance Company and ZPIC Insurance Company, 6100-4th Ave S, Seattle, WA 98108. Administered in Canada by Canada Pet Health Insurance Services, Inc. dba trupanion and in the United States by Trupanion Managers USA, Inc. (CA license No. 0G22803, NPN 9588590). Please visit AmericanPetInsurance.com to review all available pet health insurance products.
5

out of 5

POSTED: | BY: Sue

Out of all companies - by far the best

I have dealt with all the insurance companies for over 18 years on behalf of clients and the only one I didn't have to fight with to get clients claims paid was Trupanion. I now have insurance for my senior dog and my cat with them. I have sent in claims for both and they were handled quickly and efficiently. I am very very happy with Trupanion. Talking to them on the phone is a great experience. They are kind, compassionate and very understanding and go the extra mile. I especially take comfort in the fact that they have no maximums. I found the other companies played games by lowering the amount they paid out if you used them too often and then would cut you off that problem. Trupanion will never do that and it gives me great comfort. My cat has been diagnosed with a long term problem that could get expensive. I can focus on his care and not be concerned about out of pocket expense. His deductible is paid and I'll never have to pay it for his illness again. Thank you Trupanion for working for the client and the pet. To all the staff - well done.
5

out of 5

POSTED: | BY: Erin

Fabulous!!

Very positive experience. Would highly recommend. Absolutely worth the money and piece of mind.
5

out of 5

POSTED: | BY: Darlene Douglass

Automatic Payment - WOW!

My claim was paid instantly right at the veterinarian's office! My portion was all I owed! That still amazes me. Thank you for going one more extra mile (on top of the thousands already) to make sure we are well taken care of!
5

out of 5

POSTED: | BY: Ceri

So impressed with Trupanion's coverage for our Basset Hound's second Enucleation (eye removal due to glaucoma)

Our old Bassett Hound Freckles has been covered by Trupanion for most of her life. She's been high maintenance during her sunset years. Trupanion has been excellent covering medication for various conditions and most recently her second eye removal surgery due to glaucoma. Trupanion coverage and speed was excellent. The surgery was over $1100 but we only paid $105. What I love the most is the peace of mind that we can do what is best for our dog.
5

out of 5

POSTED: | BY: Anita

Trupanion is a life saver with claim payments

Having Trupanion health insurance has been a life saver in helping with health issue with in my case 2 small dogs

Monthly Cost

Monthly cost varies due to multiple factors including: species, breed, age at enrollment, gender, and postal code.

Coverage

One simple plan covers new injuries and illnesses, hereditary, congenital, and chronic conditions—once the deductible is met, Trupanion pays 90% of the remaining invoice. To view a full list of inclusions and exclusions, check out our sample policy here.

Payout Limits

Unlimited lifetime payouts on eligible conditions with no payout limits-ever.

Deductible

You can choose your deductible from $0 – $1000, in $5 increments, to fit your budget. Trupanion offers a lifetime, per condition deductible meaning that once the deductible is met for an eligible condition, you never have to meet it again. That condition is covered for life. This is great for chronic conditions that can span the entirety of a pet’s life such as allergies or cancer.

Age Limits

All pets under 14 years old can enroll. Once enrolled, pets stay insured regardless of age.

Waiting Period

Accidents: 5 days Illnesses: 30 days Other providers may have additional waiting periods for congenital conditions like hip dysplasia, Trupanion does not.

Exclusions

Trupanion was developed to protect you and your pet from unexpected illnesses and injuries. That means we don’t cover “predictable” care costs that you can plan ahead for, like: Examination fees Wellness and preventive care Elective, or cosmetic procedures Sales tax, where applicable Like all pet insurance providers, Trupanion does not cover pre-existing conditions. Whichever insurer you choose, it pays to enroll early! *Terms and conditions apply. Please view your sample policy for complete coverage details.  
Trupanion was founded in 2000 with the goal to help pet owners plan for the unexpected and take the cost out of the care equation. They believe that the pets—and the veterinary professionals who help them—deserve better. That’s why Trupanion is a proud member of the North American Pet Health Insurance Association. Our members know we’re ahead of the pack, because there’s pet insurance—then there’s Trupanion: 24/7/365 Member Support—yes, even on holidays 20+ years of experience $2 Billion paid in claims Over 800,000 pets protected Unlimited Payouts The only provider that can pay your veterinarian directly at checkout* Accepted everywhere in the USA, Canada, Puerto Rico, and Australia * At participating hospitals Trupanion is a registered trademark owned by Trupanion, Inc. Underwritten in the United States by American Pet Insurance Company and in Canada by Omega General Insurance Company  

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