Trupanion Canada | Pet Insurance Review

4.8

out of 5

Number of reviews 25,875

  • 60 Days
  • 1 Year
  • Lifetime
  • Rating
  • 3.0
  • 4.6
  • 4.8
  • Count
  • 6
  • 225
  • 25,875

Updated: May 29, 2024

Trupanion pets lead longer happier lives.1 Pets insured with Trupanion lived longer than pets without Trupanion because pet parents didn’t have to worry about the cost of the care their pet needed. Depending on the plan Trupanion covers up to 90% of eligible expenses, has unlimited payouts-always, and can pay your vet bill, within seconds, at time of checkout, so all you pay is your portion (anything not covered by Trupanion). They have transformed the way pet insurance handles claims by eliminating the reimbursement process. Trupanion was founded in Canada and provides bets-in-class coverage and is dedicated to helping pets we love get the care they need. They’ve been around for more than 20 years, making them experts and setting standards for the industry. One perk of this, and what they pride themselves on, is the amount they pay out to pet owners for each claim. Paying out more on the dollar than any other pet insurance provider. To date they have paid out $2 Billion in claims and have insured nearly 1 million pets. To put it simply, there is a reason why 98.7% of Trupanion members stay enrolled every month. 1Based on a December, 2020 Trupanion study analyzing third party hospital claims data comparing pets insured with a Trupanion policy to pets without a Trupanion policy. *Terms and conditions apply. Please view your sample policy for complete coverage details. Underwritten in Canada by Omega General Insurance Company and in the United States by American Pet Insurance Company and ZPIC Insurance Company, 6100-4th Ave S, Seattle, WA 98108. Administered in Canada by Canada Pet Health Insurance Services, Inc. dba trupanion and in the United States by Trupanion Managers USA, Inc. (CA license No. 0G22803, NPN 9588590). Please visit AmericanPetInsurance.com to review all available pet health insurance products.
5

out of 5

POSTED: | BY: Del

Great Service for my Pooch

Again, Trupanion are excellent. Once my pup was diagnosed with bilateral hip dysplasia they have been excellent and extremely timely with any questions I have and about processing my claim. It has been about 5 months know that we have been claiming his medications and if I fax or email it through, I usually get a reply within 24-48 hours. Most of the amounts are covered and the cheque appears within a week of the email. This has definitely been a good expenditure form our part, and I would highly recommend Trupanion to anyone looking for pet insurance.
5

out of 5

POSTED: | BY: Cheryl

Torn acl

This is my third claim with trupanion. I am impressed with the speed of the claim, I received my funds within 2 weeks of My dog having surgery. Call centre is also very helpful and able to answer questions, I was kept informed of status via email so I never had to worry if I would actually be paid or when. I would never be without pet insurance now. It such a good feeling to not have to worry about the cost of your pets care, and to give them the medical care they need when they need it not when you can afford it.
5

out of 5

POSTED: | BY: Confidential

Easy and quick claims process!

Claim was submitted on our behalf by the vet just under 1 week ago, and I have already received 3 email updates and confirmation of the amount that will be reimbursed :) This is our second claim so far and we have been impressed both times.
5

out of 5

POSTED: | BY: Millie McCarthy

Worth the $

Trupanion is definitely one of the more expensive insurances on the market- however - you get what you pay for! I added the alternative therapy rider to my German Shepherd's plan and when he hurt his shoulder my claim was paid out without any additional questions asked - from 2 different vets for the one injury. What would have cost me nearly $1300 was a lot less. I am able to get my dog the care he needs to heal. In this case, it was cold laser therapy. And I can take my insurance overseas with me for our next duty station.
5

out of 5

POSTED: | BY: tina

trupanion works exactly as it says!

I am very happy with Trupanion. I didn't even know about pet insurance until I got a new puppy and at the vet office they told me about it and gave me the info from trupanion for a free 30 day trial for my puppy. I ended up signing my older dog up for it and she unexpectantly got very sick and this insurance paid exactly what the policy states. I am very glad I have this.
Please leave a review

Monthly Cost

Monthly cost varies due to multiple factors including: species, breed, age at enrollment, gender, and postal code.

Coverage

One simple plan covers new injuries and illnesses, hereditary, congenital, and chronic conditions—once the deductible is met, Trupanion pays 90% of the remaining invoice. To view a full list of inclusions and exclusions, check out our sample policy here.

Payout Limits

Unlimited lifetime payouts on eligible conditions with no payout limits-ever.

Deductible

You can choose your deductible from $0 – $1000, in $5 increments, to fit your budget. Trupanion offers a lifetime, per condition deductible meaning that once the deductible is met for an eligible condition, you never have to meet it again. That condition is covered for life. This is great for chronic conditions that can span the entirety of a pet’s life such as allergies or cancer.

Age Limits

All pets under 14 years old can enroll. Once enrolled, pets stay insured regardless of age.

Waiting Period

Accidents: 5 days Illnesses: 30 days Other providers may have additional waiting periods for congenital conditions like hip dysplasia, Trupanion does not.

Exclusions

Trupanion was developed to protect you and your pet from unexpected illnesses and injuries. That means we don’t cover “predictable” care costs that you can plan ahead for, like: Examination fees Wellness and preventive care Elective, or cosmetic procedures Sales tax, where applicable Like all pet insurance providers, Trupanion does not cover pre-existing conditions. Whichever insurer you choose, it pays to enroll early! *Terms and conditions apply. Please view your sample policy for complete coverage details.  
Trupanion Canada Pet Insurance detail
Trupanion was founded in 2000 with the goal to help pet owners plan for the unexpected and take the cost out of the care equation. They believe that the pets—and the veterinary professionals who help them—deserve better. That’s why Trupanion is a proud member of the North American Pet Health Insurance Association. Our members know we’re ahead of the pack, because there’s pet insurance—then there’s Trupanion: 24/7/365 Member Support—yes, even on holidays 20+ years of experience $2 Billion paid in claims Over 800,000 pets protected Unlimited Payouts The only provider that can pay your veterinarian directly at checkout* Accepted everywhere in the USA, Canada, Puerto Rico, and Australia * At participating hospitals Trupanion is a registered trademark owned by Trupanion, Inc. Underwritten in the United States by American Pet Insurance Company and in Canada by Omega General Insurance Company  
Provider website

Get a quote today

Leave a review