Trupanion Canada | Pet Insurance Review

Find excuses not to pay anything and everything. Accepted a 7 year old showdog, not neutered, now refuse to pay for emergency surgery for life threatening illness (pyometra) because she was not neutered by age one. That was after they said it was because she was (1)a service dog (she is not) then they tried (2) breeding dog (she is not). Letter submitted by vet explaining necessity for surgery. Really bad company.

I submitted a review and it was not posted! I have proof that Trupanion paid $30,867 if you want me to send you my info! ____________________________________________________________ REVIEW! Hello, I just read through some of the reviews for Trupanion and I can't believe anyone would have anything but great things to say about this company. My experience has been 100% positive. I read a couple of the negative reviews that Trupanion didn't pay for hardly anything. What I tell people is, don't wait until your pet has a condition. Get the insurance just in case. When I share my story I am amazed when people say I will wait until my pet gets older. Big mistake, it's a gamble because animals get sick when they are young also. I just got lucky because I signed up when my dog was completely healthy with no health issues and he was older. I was in Pet Food Express in Mill Valley, CA and one of the staff recommended pet insurance for my 10 year old Doberman. Hugh was in excellent health and I could not for see him ever having any health issues however, I wanted to make sure if he did I could give him the very best care without worrying about the cost of care. If you are looking for pet insurance I can't say enough great things about Trupanion. Trupanion reimbursed $30,867 in less than a year for my 12 year old Doberman Hugh. My deductible was $500 and they paid 90% after the deductible with no limit. The service is also amazing. Each time I called, I have spoken with a very friendly healthful representative. The company is made up of animal lovers. I signed up with Trupanion on July 10th, 2012. Hugh was diagnosed with an Osteosarcoma (bone cancer in his back leg) August 12th, 2013. I scheduled surgery with an orthopedic surgeon in San Francisco. They amputated his leg August 14th. Trupanion called right after the surgery to ask, how's Hugh doing? Not once was the amount of his care brought up. They were genuinely concerned about how he was doing. The bills for the week of surgery were over $9000 and then they continued because I had to act fast because they gave him less than 6 months to live if I did not do chemo. Even though Trupanion would pay for chemo which is very expensive, I did not want to go this route for treatment. I choose to treat Hugh holistically and Trupanion paid for all the holistic care and supplements that the vet prescribed. After a few weeks of recovery I put him into rehab. Hydro therapy, Acup

Excellent claim handling again. Picked my dog up at the vets @ 11:00 a.m. and I already had an email @ 3:05 the same day stating how much the insurance company would cover and that a cheque had been processed already.

I was surprised at how quickly Trupanion set up the ongoing claim for Pollie's Addison's Disease. The fact that they have the Trupanion Express Claim where they will pay the veterinary clinic 90% of the claim once the one time deductible per condition at the time of the appointment is wonderful.

Trupanion is by far the best choice in pet insurance. They have been professional, courteous and caring. They are extremely quick in responding to a claim and I cannot think of one negative thing to say about this company. I would highly recommend them to anyone who wants to provide the best possible care for your pet.