Trupanion Canada | Pet Insurance Review

4.8

out of 5

Number of reviews 25,882

Trupanion pets lead longer happier lives.1 Pets insured with Trupanion lived longer than pets without Trupanion because pet parents didn’t have to worry about the cost of the care their pet needed. Depending on the plan Trupanion covers up to 90% of eligible expenses, has unlimited payouts-always, and can pay your vet bill, within seconds, at time of checkout, so all you pay is your portion (anything not covered by Trupanion). They have transformed the way pet insurance handles claims by eliminating the reimbursement process. Trupanion was founded in Canada and provides bets-in-class coverage and is dedicated to helping pets we love get the care they need. They’ve been around for more than 20 years, making them experts and setting standards for the industry. One perk of this, and what they pride themselves on, is the amount they pay out to pet owners for each claim. Paying out more on the dollar than any other pet insurance provider. To date they have paid out $2 Billion in claims and have insured nearly 1 million pets. To put it simply, there is a reason why 98.7% of Trupanion members stay enrolled every month. 1Based on a December, 2020 Trupanion study analyzing third party hospital claims data comparing pets insured with a Trupanion policy to pets without a Trupanion policy. *Terms and conditions apply. Please view your sample policy for complete coverage details. Underwritten in Canada by Omega General Insurance Company and in the United States by American Pet Insurance Company and ZPIC Insurance Company, 6100-4th Ave S, Seattle, WA 98108. Administered in Canada by Canada Pet Health Insurance Services, Inc. dba trupanion and in the United States by Trupanion Managers USA, Inc. (CA license No. 0G22803, NPN 9588590). Please visit AmericanPetInsurance.com to review all available pet health insurance products.
5

out of 5

POSTED: | BY: Elysse Morris

Thank you Stella Brockbank!!!

I signed up with Trupanion for both dog and cat insurance, and was assisted by Stella Brockbank. She is so knowledgeable, and directed me in selecting the most appropriate plan for each pet. Thank you Stella for helping me with such an important decision..it was a pleasure dealing with you!
5

out of 5

POSTED: | BY: Liz Gronbach

Excellent service overall

Our dog Dexter has been suffering from lymphoma for almost 2 years. Thanks to Trupanion the financial stress of Dexter's 12 months' long chemotherapy and many related tests and medication was relieved immensely. They have been prompt and pleasant in dealing with all of our claims and we would recommend their pet insurance to anyone. The only minor complaint we have is that Trupanion does not cover the vet's examination fee which is fair enough if it relates to regular health checkups and maintenance but is not fair when the only reason for the exam is that your dog has cancer and the exams are related to the cancer diagnosis. Our vet took this up with Trupanion but they did not allow the exam fee. Dexter appears to have been in remission since the end of his chemo altho regular exams are required to ensure he has not relapsed. Trupanion made a terrifying and heartbreaking diagnosis easier to bear and deal with.
5

out of 5

POSTED: | BY: Alexis

Always easy, very fast payment

I used to have VPI, which is just a horrible company, so switching to Trupanion was the best thing to happen to our fur family. Once the history is established, you can get claim payment within a week. I've never had an issue getting a claim paid for a covered illness/injury. Thanks!
5

out of 5

POSTED: | BY: Kirby Ram

As Good As It Gets

Trupanion has been an absolute delight to work with. We got our puppy last year and immediately signed up for pet insurance with Trupanion. Their customer service reps are a pleasure to speak with - some understanding and empathetic which is exactly what you need during stressful times. One Saturday our pup had complications from a surgery and we called Trupanion to ask what would be covered with our policy. Not only were they so kind on the phone, they were able to call back within 20 minutes with an approval for the treatment so I did not have to worry about what might be covered. Regarding reimbursements, it is the most seamless process and we always receive reimbursement within a few weeks. I am so happy we decided to go with Trupanion and I highly HIGHLY recommend to all other pet owners. You won't regret it and you have the ability to adjust your policy so it fits your budget and needs.
5

out of 5

POSTED: | BY: Kelsey

Thanks so much Turpanion

My unlucky basset hound is 6.5 years old. She had 4 big Intervertebral Disk (Ruptured Disk) opreation in past 2 years. Each one is more than $5000. Turpanion paid every time and supper fast. All I can say, Turpanion saved my dog and me a big time!!!!
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Monthly Cost

Monthly cost varies due to multiple factors including: species, breed, age at enrollment, gender, and postal code.

Coverage

One simple plan covers new injuries and illnesses, hereditary, congenital, and chronic conditions—once the deductible is met, Trupanion pays 90% of the remaining invoice. To view a full list of inclusions and exclusions, check out our sample policy here.

Payout Limits

Unlimited lifetime payouts on eligible conditions with no payout limits-ever.

Deductible

You can choose your deductible from $0 – $1000, in $5 increments, to fit your budget. Trupanion offers a lifetime, per condition deductible meaning that once the deductible is met for an eligible condition, you never have to meet it again. That condition is covered for life. This is great for chronic conditions that can span the entirety of a pet’s life such as allergies or cancer.

Age Limits

All pets under 14 years old can enroll. Once enrolled, pets stay insured regardless of age.

Waiting Period

Accidents: 5 days Illnesses: 30 days Other providers may have additional waiting periods for congenital conditions like hip dysplasia, Trupanion does not.

Exclusions

Trupanion was developed to protect you and your pet from unexpected illnesses and injuries. That means we don’t cover “predictable” care costs that you can plan ahead for, like: Examination fees Wellness and preventive care Elective, or cosmetic procedures Sales tax, where applicable Like all pet insurance providers, Trupanion does not cover pre-existing conditions. Whichever insurer you choose, it pays to enroll early! *Terms and conditions apply. Please view your sample policy for complete coverage details.  
Trupanion Canada Pet Insurance detail
Trupanion was founded in 2000 with the goal to help pet owners plan for the unexpected and take the cost out of the care equation. They believe that the pets—and the veterinary professionals who help them—deserve better. That’s why Trupanion is a proud member of the North American Pet Health Insurance Association. Our members know we’re ahead of the pack, because there’s pet insurance—then there’s Trupanion: 24/7/365 Member Support—yes, even on holidays 20+ years of experience $2 Billion paid in claims Over 800,000 pets protected Unlimited Payouts The only provider that can pay your veterinarian directly at checkout* Accepted everywhere in the USA, Canada, Puerto Rico, and Australia * At participating hospitals Trupanion is a registered trademark owned by Trupanion, Inc. Underwritten in the United States by American Pet Insurance Company and in Canada by Omega General Insurance Company  
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