4
out of 5
POSTED: | BY: Christine King
Completely Satisfied
Choosing Trupanion for Pet Insurance has been the best decision I've made since getting our dog.
My rambunctious puppy loves to play and he plays hard. One time, he took it too far and ended up fracturing his knee. It was devastating to hear the vet tell us his knee was fractured and that he would require surgery. She then began having the "can you afford it" talk with us. Fortunately, we had gotten pet insurance. One call to Trupanion and the pre -approval for the surgery was done in two hours.
Our vet doesn't do direct bill so we paid the bill and received our claim from Trupanion in just one week.
Our puppy has recovered splendidly and we have been so happy with the service we have received from Trupanion. Service is quick and always friendly.