5
out of 5
POSTED: | BY: Sylvie Taylor
I actually had canceled1 dog to go…
I actually had canceled 1 dog to go elsewhere so we could cover 3 dogs for cheaper rate. I ended up talking to a Dennis to cancel and something stuck in my mind about a lower price point. Called them back 3 days ..and after talking to a Megan and then Becky, we changed all 3 medium to large dogs with trupanion. Both were extremely helpful, super knowledgeable and I was on the phone with them all In all for over an hour. They waived the 1 time fee for the other 2 new dogs and offered a comprehensive rehab kinda plan for about 15 % of dogs premium. So my youngest pit, her plan is around 29$ so an extra 5$ for that plan. It included homeopath, hydrotherapy, accupuncture, and so much more...and for as long as she s with them. My almost 7 year old large sheppard mix, his premium is 65$ monthly and for that extra it cost 12$ extra. So they re very competitive. The deductible is higher, but for us, worth it. And pay direct is also awesome. I feel they have much more to offer for sure and customer service is excellent. But make sure to call them. Big difference with you enrolling them online by yourself, and talking to someone. The price dropped dramatically by calling customer service. Thank you Becky, Megan and Dennis! You were fantastic!!
Read more on Trustpilot