Pets can be full of surprises-so their insurance coverage shouldn’t be. That’s why Trupanion is dedicated to helping pets we love get the care they need. They’ve been around for more than 20 years, making them experts and setting standards for the industry. One perk of this, and what they pride themselves on, is the amount they pay out to pet owners for each claim. Paying out more on the dollar than any other pet insurance provider. To date they have paid out $2 Billion in claims and have insured nearly 1 million pets.
Trupanion pets lead longer happier lives.1 Pets insured with Trupanion lived longer than pets without Trupanion because pet parents didn’t have to worry about the cost of the care their pet needed. Depending on the plan Trupanion covers up to 90% of eligible expenses, has unlimited payouts-always, and can pay your vet bill, within seconds, at time of checkout, so all you pay is your portion (anything not covered by Trupanion). They have transformed the way pet insurance handles claims by eliminating the reimbursement process.
To put it simply, there is a reason why 98.7% of Trupanion members stay enrolled every month.
1 Based on a November 2020 internal study analyzing third party hospital claims data comparing pets insured with a Trupanion policy to pets without a Trupanion policy.
* Terms and Conditions apply. Policy details vary by state, please review your states policy for full coverage details. Not all veterinarians accept direct payment. Ask your veterinarian about Trupanion Vet Direct Pay.
Underwritten in Canada by Omega General Insurance Company and in the United States by American Pet Insurance Company and ZPIC Insurance Company, 6100-4th Ave S, Seattle, WA 98108. Administered in Canada by Canada Pet Health Insurance Services, Inc. dba trupanion and in the United States by Trupanion Managers USA, Inc. (CA license No. 0G22803, NPN 9588590). Please visit AmericanPetInsurance.com to review all available pet health insurance products.
Source: Survey commissioned by dvm360, from April 19-June 9, 2022
I had a subscription to Trupanion for several years for my dog. After a few years he developed a severe health problem. When I submitted claims to Trupanion for veterinary services, the claims were always processed and reimbursed expediently. The customer service representatives were always knowledgeable and professional. Also I had a major problem with one of the veterinary clinics. Trupanion intervened on ,my behalf and settled the issue to my benefit. THIS WAS ABOVE AND BEYOND WHAT THEY WERE REQUIRED TO DO. Trupanion is a highly rated pet insurance company and I highly recommend them.
I had a subscription to Trupanion for several years for my dog. After a few years he developed a severe health problem. When I submitted claims to Trupanion for veterinary services, the claims were always processed and reimbursed expediently. The customer service representatives were always knowledgeable and professional. Also I had a major problem with one of the veterinary clinics. Trupanion intervened on ,my behalf and settled the issue to my benefit. THIS WAS ABOVE AND BEYOND WHAT THEY WERE REQUIRED TO DO. Trupanion is a highly rated pet insurance company and I highly recommend them.
I had a subscription to Trupanion for several years for my dog. After a few years he developed a severe health problem. When I submitted claims to Trupanion for veterinary services, the claims were always processed and reimbursed expediently. The customer service representatives were always knowledgeable and professional. Also I had a major problem with one of the veterinary clinics. Trupanion intervened on ,my behalf and settled the issue to my benefit. THIS WAS ABOVE AND BEYOND WHAT THEY WERE REQUIRED TO DO. Trupanion is a highly rated pet insurance company and I highly recommend them.
I had a subscription to Trupanion for several years for my dog. After a few years he developed a severe health problem. When I submitted claims to Trupanion for veterinary services, the claims were always processed and reimbursed expediently. The customer service representatives were always knowledgeable and professional. Also I had a major problem with one of the veterinary clinics. Trupanion intervened on ,my behalf and settled the issue to my benefit. THIS WAS ABOVE AND BEYOND WHAT THEY WERE REQUIRED TO DO. Trupanion is a highly rated pet insurance company and I highly recommend them.
I pay $140 a month for Trupanion. I’ve had Trupanion for four years, though my payment started at $73. In my estimates, I’ve paid $2,500 in insurance. This was for a new puppy with no serious issues, as I really only used it for the spay when she was a puppy. I had a good peace of mind, as Trupanion had decent reviews and if my dog ever had accidents, surely I’d be covered.
How wrong I was.
In the past two months, my dog has had 3 issues: a pad wound obtained during a camping trip, a rash on her tummy, and a bite on her tail. The pad wound was first. Get the bill for $510.29 from my awesome vet, and I think “Trupanion will cover some of this I bet!” They covered $10. I asked why, and they took away the vax stuff as that’s not covered (fair), and after that, they said they would cover anything after the $200 deductible, which I met. I was peeved, but at least I had peace of mind that next time my dog would be covered!
And so issue 2 comes around: bite on tail. $268. About a month after issue 1. NO vaxxes this time - purely incident related. What’d Trupanion cover? $0. I asked them why in chat: “An injury on her paw and one on her tail are caused by different incidents and would be considered different conditions. Since they are different conditions, they would have different deductibles to meat.“ (yes, she misspelled “meet.” Issue 3 is currently in review, but with the policy above I think we all know what’s gonna happen. “This is a new condition. Go f*** yourself.”
I’m a new pet owner and a young person who didn’t totally understand insurance, and feel like I was absolutely shafted by this company. Everyone I talk to is stunned at the monthly I pay, and they all have one response when I tell them how after $2,500 and $700 in payments in accidents, I only got $10 back:
Predatory.
Your monthly premium is determined by multiple factors including your pet’s species, gender, breed, age, zip code, and the deductible amount you choose if your policy allows.
Coverage
Depending on your plan, the Trupanion policy pays up to 100% of your vet bill for all eligible expenses. There are unlimited payout limits, always and Trupanion will never increase or cancel your coverage because of claims you submit. Coverage includes new accidents and illnesses, hereditary, congenital, and chronic conditions, diagnostic tests, hospital stays, and much more. Trupanion prides itself on paying out more on the dollar than any other provider and has paid out nearly $2 billion in claims to date.
Payout Limits
The Trupanion policy* has no payout limits, so whether your pet needs one quick visit or a lifetime of care, your coverage won’t quit.
That can mean a big difference if your pet develops a chronic condition requiring extended care like allergies, diabetes, or even cancer.
Deductible
If your Trupanion policy has a deductible, you can customize it to fit your budget. You can choose from $50 to $1,000 in increments of $5, or choose to have no deductible at all. Trupanion deductibles are per-condition and good for the life of your pet. That means no annual resets-once a deductible is met, you never have to pay the deductible for that condition again.
Age Limits
All new pets can enroll from birth until their 14th birthday. Once your pet is enrolled, they can be enrolled for life
Waiting Period
Waiting periods vary by state. Please see your states policy for full coverage details.
However, other providers may have additional waiting periods for congenital conditions like hip dysplasia, Trupanion does not.
Exclusions
Trupanion was developed to protect you and your pet from unexpected illnesses and injuries. That means we don’t cover “predictable” care costs that you can plan ahead for, like:
Examination fees
Wellness and preventive care
Elective, or cosmetic procedures
Sales tax, where applicable
Like many other pet insurance providers, Trupanion does not cover pre-existing conditions. Whichever insurer you choose, it pays to enroll early!
* Terms and Conditions apply. Coverage may vary by state. Not all veterinarians accept direct payment. Ask your veterinarian about Trupanion Vet Direct Pay.
Underwritten in Canada by Omega General Insurance Company and GPIC Insurance Company and in the United States by American Pet Insurance Company and ZPIC Insurance Company, 6100-4th Ave S, Seattle, WA 98108. Please visit AmericanPetInsurance.com to review all available pet health insurance products.
Trupanion was founded in 2000 with the goal to help pet owners plan for the unexpected and take the cost out of the care equation. They believe that the pets—and the veterinary professionals who help them—deserve better. That’s why Trupanion is a proud member of the North American Pet Health Insurance Association.
We’re committed to sharing industry data, supporting animal welfare organizations, and working with federal and state regulators to help more pets get better care.
Our members know we’re ahead of the pack, because there’s pet insurance—then there’s Trupanion:
24/7/365 Member Support—yes, even on holidays
20+ years of experience
Nearly $2 Billion paid in claims
Over 800,000 pets protected
Unlimited Payouts
The only provider that can pay your veterinarian directly at checkout*
Accepted everywhere in the USA, Canada, Puerto Rico, and Australia
* At participating hospitals
