Pets can be full of surprises-so their insurance coverage shouldn’t be. That’s why Trupanion is dedicated to helping pets we love get the care they need. They’ve been around for more than 20 years, making them experts and setting standards for the industry. One perk of this, and what they pride themselves on, is the amount they pay out to pet owners for each claim. Paying out more on the dollar than any other pet insurance provider. To date they have paid out $2 Billion in claims and have insured nearly 1 million pets.
Trupanion pets lead longer happier lives.1 Pets insured with Trupanion lived longer than pets without Trupanion because pet parents didn’t have to worry about the cost of the care their pet needed. Depending on the plan Trupanion covers up to 90% of eligible expenses, has unlimited payouts-always, and can pay your vet bill, within seconds, at time of checkout, so all you pay is your portion (anything not covered by Trupanion). They have transformed the way pet insurance handles claims by eliminating the reimbursement process.
To put it simply, there is a reason why 98.7% of Trupanion members stay enrolled every month.
1 Based on a November 2020 internal study analyzing third party hospital claims data comparing pets insured with a Trupanion policy to pets without a Trupanion policy.
* Terms and Conditions apply. Policy details vary by state, please review your states policy for full coverage details. Not all veterinarians accept direct payment. Ask your veterinarian about Trupanion Vet Direct Pay.
Underwritten in Canada by Omega General Insurance Company and in the United States by American Pet Insurance Company and ZPIC Insurance Company, 6100-4th Ave S, Seattle, WA 98108. Administered in Canada by Canada Pet Health Insurance Services, Inc. dba trupanion and in the United States by Trupanion Managers USA, Inc. (CA license No. 0G22803, NPN 9588590). Please visit AmericanPetInsurance.com to review all available pet health insurance products.
Source: Survey commissioned by dvm360, from April 19-June 9, 2022
Let me begin by warning you NOT TO WASTE YOUR MONEY. Trupanion is a complete sham and rip off. They spend more time finding a reason to deny your claim than they do answering any questions about their decision. Our puppy had a limp took him to the vet and paid $560 for xrays, radiology, and medicine. Trupanion took 2 weeks to finally tell us it was genetic and the dog was prone to limping issues so it wasn’t covered. Our dog is a pure breed Dogo Argentino and they are not prone to limping….WHAT? Then 2 weeks later while getting his next round of puppy shots they inform us he has an ear infection. $125 for the fee and meds no biggie right? Well DENIED as a hypersensitivity disorder (allergy) pre -existing. I couldn’t help but laugh. I was paying $285/mo so after a year I would have spent $3,000+ so I decided I’ll just pay out of the pocket for it all anyways since all Trupanion was is a $285/mo false sense of security in the event of a major vet bill. They’d just wiggle their way out of paying for it too.
Let me begin by warning you NOT TO WASTE YOUR MONEY. Trupanion is a complete sham and rip off. They spend more time finding a reason to deny your claim than they do answering any questions about their decision. Our puppy had a limp took him to the vet and paid $560 for xrays, radiology, and medicine. Trupanion took 2 weeks to finally tell us it was genetic and the dog was prone to limping issues so it wasn’t covered. Our dog is a pure breed Dogo Argentino and they are not prone to limping….WHAT? Then 2 weeks later while getting his next round of puppy shots they inform us he has an ear infection. $125 for the fee and meds no biggie right? Well DENIED as a hypersensitivity disorder (allergy) pre -existing. I couldn’t help but laugh. I was paying $285/mo so after a year I would have spent $3,000+ so I decided I’ll just pay out of the pocket for it all anyways since all Trupanion was is a $285/mo false sense of security in the event of a major vet bill. They’d just wiggle their way out of paying for it too.
Let me begin by warning you NOT TO WASTE YOUR MONEY. Trupanion is a complete sham and rip off. They spend more time finding a reason to deny your claim than they do answering any questions about their decision. Our puppy had a limp took him to the vet and paid $560 for xrays, radiology, and medicine. Trupanion took 2 weeks to finally tell us it was genetic and the dog was prone to limping issues so it wasn’t covered. Our dog is a pure breed Dogo Argentino and they are not prone to limping….WHAT? Then 2 weeks later while getting his next round of puppy shots they inform us he has an ear infection. $125 for the fee and meds no biggie right? Well DENIED as a hypersensitivity disorder (allergy) pre -existing. I couldn’t help but laugh. I was paying $285/mo so after a year I would have spent $3,000+ so I decided I’ll just pay out of the pocket for it all anyways since all Trupanion was is a $285/mo false sense of security in the event of a major vet bill. They’d just wiggle their way out of paying for it too.
I took out Trupanion Insurance per the advice of our vet, in 2009, when our dog Mr. Bryce, (Rescued from an abusive situation), a German Shep/Golden Retriever and Chow mix, was one year old. Trupanion paid 90% coverage for the same condition, of which for most of his life was occasional Colitis-related. When he was eleven, he had anal cancer and once again - 90% coverage/reimbursement for his cancer treatment. The treatment extended his life by two years. When I had to let him go due to the cancer advancing, Trupanion paid 90% for euth services at home. We used the services of Hearts and Halos, for home euth, which I strongly recommend. Our previous dog, Bruce, a Golden Retriever, had cancer as well - a Melanoma, and we didn't have insurance - cost us upwards of $5,000 for treatment, which sadly, didn't give him a sizeable life extension. Following that experience, pet insurance was nothing to consider. If we ever have another dog, will take out insurance again - although I'd have to consider other pet insurance as well. Since the time I had it, I see it's a more competitive field.
5
out of 5
VETERINARIAN:
Dr. Natalia Soto
POSTED:
| BY: Juli Cavanaugh
So easy and so helpful. Highly recommend!
Our dog is newly insured by Trupanion (since July, 2024). Five days ago she tore her cruciate ligament and we knew from experience with a previous dog that she would need an expensive orthopedic surgery (TPLO). The high end of the surgical estimate was around $8,000, which is the going rate in our area. Thanks to Trupanion's preauthorization process, the surgeon's assistant was able to submit the estimate and find out within minutes how much Trupanion would cover. After deductible they covered 90%, which greatly reduced what we had to leave as a deposit, and it was obviously a HUGE cost saving over the total cost if she wasn't insured with Trupanion.
My husband and I were so impressed with Trupanion and literally cannot recommend them highly enough. The cost of the monthly premiums may feel high, but it is so worth it after just one episode of a covered emergency expense.
Your monthly premium is determined by multiple factors including your pet’s species, gender, breed, age, zip code, and the deductible amount you choose if your policy allows.
Coverage
Depending on your plan, the Trupanion policy pays up to 100% of your vet bill for all eligible expenses. There are unlimited payout limits, always and Trupanion will never increase or cancel your coverage because of claims you submit. Coverage includes new accidents and illnesses, hereditary, congenital, and chronic conditions, diagnostic tests, hospital stays, and much more. Trupanion prides itself on paying out more on the dollar than any other provider and has paid out nearly $2 billion in claims to date.
Payout Limits
The Trupanion policy* has no payout limits, so whether your pet needs one quick visit or a lifetime of care, your coverage won’t quit.
That can mean a big difference if your pet develops a chronic condition requiring extended care like allergies, diabetes, or even cancer.
Deductible
If your Trupanion policy has a deductible, you can customize it to fit your budget. You can choose from $50 to $1,000 in increments of $5, or choose to have no deductible at all. Trupanion deductibles are per-condition and good for the life of your pet. That means no annual resets-once a deductible is met, you never have to pay the deductible for that condition again.
Age Limits
All new pets can enroll from birth until their 14th birthday. Once your pet is enrolled, they can be enrolled for life
Waiting Period
Waiting periods vary by state. Please see your states policy for full coverage details.
However, other providers may have additional waiting periods for congenital conditions like hip dysplasia, Trupanion does not.
Exclusions
Trupanion was developed to protect you and your pet from unexpected illnesses and injuries. That means we don’t cover “predictable” care costs that you can plan ahead for, like:
Examination fees
Wellness and preventive care
Elective, or cosmetic procedures
Sales tax, where applicable
Like many other pet insurance providers, Trupanion does not cover pre-existing conditions. Whichever insurer you choose, it pays to enroll early!
* Terms and Conditions apply. Coverage may vary by state. Not all veterinarians accept direct payment. Ask your veterinarian about Trupanion Vet Direct Pay.
Underwritten in Canada by Omega General Insurance Company and GPIC Insurance Company and in the United States by American Pet Insurance Company and ZPIC Insurance Company, 6100-4th Ave S, Seattle, WA 98108. Please visit AmericanPetInsurance.com to review all available pet health insurance products.
Trupanion was founded in 2000 with the goal to help pet owners plan for the unexpected and take the cost out of the care equation. They believe that the pets—and the veterinary professionals who help them—deserve better. That’s why Trupanion is a proud member of the North American Pet Health Insurance Association.
We’re committed to sharing industry data, supporting animal welfare organizations, and working with federal and state regulators to help more pets get better care.
Our members know we’re ahead of the pack, because there’s pet insurance—then there’s Trupanion:
24/7/365 Member Support—yes, even on holidays
20+ years of experience
Nearly $2 Billion paid in claims
Over 800,000 pets protected
Unlimited Payouts
The only provider that can pay your veterinarian directly at checkout*
Accepted everywhere in the USA, Canada, Puerto Rico, and Australia
* At participating hospitals