Trupanion | Pet Insurance Review

4.9

out of 5

Number of reviews 76,971

Pets can be full of surprises-so their insurance coverage shouldn’t be. That’s why Trupanion is dedicated to helping pets we love get the care they need. They’ve been around for more than 20 years, making them experts and setting standards for the industry. One perk of this, and what they pride themselves on, is the amount they pay out to pet owners for each claim. Paying out more on the dollar than any other pet insurance provider. To date they have paid out $2 Billion in claims and have insured nearly 1 million pets. Trupanion pets lead longer happier lives.1 Pets insured with Trupanion lived longer than pets without Trupanion because pet parents didn’t have to worry about the cost of the care their pet needed. Depending on the plan Trupanion covers up to 90% of eligible expenses, has unlimited payouts-always, and can pay your vet bill, within seconds, at time of checkout, so all you pay is your portion (anything not covered by Trupanion). They have transformed the way pet insurance handles claims by eliminating the reimbursement process. To put it simply, there is a reason why 98.7% of Trupanion members stay enrolled every month. 1 Based on a November 2020 internal study analyzing third party hospital claims data comparing pets insured with a Trupanion policy to pets without a Trupanion policy. * Terms and Conditions apply. Policy details vary by state, please review your states policy for full coverage details. Not all veterinarians accept direct payment. Ask your veterinarian about Trupanion Vet Direct Pay. Underwritten in Canada by Omega General Insurance Company and in the United States by American Pet Insurance Company and ZPIC Insurance Company, 6100-4th Ave S, Seattle, WA 98108. Administered in Canada by Canada Pet Health Insurance Services, Inc. dba trupanion and in the United States by Trupanion Managers USA, Inc. (CA license No. 0G22803, NPN 9588590). Please visit AmericanPetInsurance.com to review all available pet health insurance products. Source: Survey commissioned by dvm360, from April 19-June 9, 2022
5

out of 5

POSTED: | BY: Briana

TRUPANION IS AMAZING

I can not even say enough good things about trupanion. I am actually in shock still to this very moment about the level of care they had about my pet and the level of commitment they had to ensuring my claim was handled promptly. I was devastated when my dog got hit by a car, I didnt even remember at first that I had pet insurance. It wasnt until they asked me to pay for it that I remembered that I had purchased insurance, and thank GOD I had purchased the optional package for physical therapy. Of course he needed surgery and physical therapy and every step of the way I felt so much peace knowing that I didnt have to make any decisions for dog based on money. They people that handled my claim were MORE than friendly. In fact there was an issue with my claim that I didnt know about prior to the injury and yet they still honored my claim to its full extent. I am more than grateful that I spent the extra money every month for pet insurance I would HONESTLY recommend it to anyone that has a pet. The chances of your pet having a severe injury are probably always very slim in your mind as a pet owner but when or if God forbid something happens, having this insurance is a lifesaver. Trupanion is by far the most amazing pet insurance I have ever ran across. No gimmicks and very straight forward.
5

out of 5

POSTED: | BY: S Cook

excellent

My 14 year old pet has had 7 months of life because we had insurance that helped us afford the treatment. Her quatlity of life has been worth it and the joy and love we have had has been so worth it! I honor Trupanion!!
5

out of 5

POSTED: | BY: Lucy

Great service

My dog, Lucy, required extensive veterinarian care in May for an intestinal blockage. Lucy has a great vet, very skilled and also a great listener. In spite of this it took 4 days to diagnose the blockage because Lucy did not present with typical symptoms. On a Friday afternoon, close to closing time, the vet finally discovered a blockage in Lucy's intestine. She was transferred to an emergency hospital for surgery that night and received fantastic post surgery care until Saturday afternoon when she came home. I had 5 claims forms to submit, one for each day, Tuesday - Saturday's care. I submitted claims to Trupanion. Once again Trupanion's service was compassionate and quick. I had a few correspondances with Trupanion with questions I had and they were very caring throughtout the process. Payment was quick and covered 90% of all vet services claimed! I am very please I have Trupanion insurance for Lucy! It sure makes the requirement for good veterinary care a lot easier to provide. Thank you for your great service Trupanion.
5

out of 5

POSTED: | BY: ZHIHUA ZHOU

A truly excellent insurance company

Trupanion is completely excellent. They actually help us to process the claim in order to make it possible for us to concentrate on taking better care of our much loved cat. They have helped all of us (owners, veterinarians and hospital specialists) to have won a very tight race with the time to save our cat who is going to die within a few days if not for the excellent surgery.I really respect Trupanion Insurance and I just want to thank their staff for being so nice, friendly and caring.
5

out of 5

POSTED: | BY: Maria DeMars

Great cusomter service and claim response time

You guys were great for Sasha's care. Unfortunatley she will have to go in for surgery but at least I don't have to worry about her vet bills. Thanks for making these stressful times easier.
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Monthly Cost

Your monthly premium is determined by multiple factors including your pet’s species, gender, breed, age, zip code, and the deductible amount you choose if your policy allows.

Coverage

Depending on your plan, the Trupanion policy pays up to 100% of your vet bill for all eligible expenses. There are unlimited payout limits, always and Trupanion will never increase or cancel your coverage because of claims you submit. Coverage includes new accidents and illnesses, hereditary, congenital, and chronic conditions, diagnostic tests, hospital stays, and much more. Trupanion prides itself on paying out more on the dollar than any other provider and has paid out nearly $2 billion in claims to date.

Payout Limits

The Trupanion policy* has no payout limits, so whether your pet needs one quick visit or a lifetime of care, your coverage won’t quit. That can mean a big difference if your pet develops a chronic condition requiring extended care like allergies, diabetes, or even cancer.

Deductible

If your Trupanion policy has a deductible, you can customize it to fit your budget. You can choose from $50 to $1,000 in increments of $5, or choose to have no deductible at all. Trupanion deductibles are per-condition and good for the life of your pet. That means no annual resets-once a deductible is met, you never have to pay the deductible for that condition again.

Age Limits

All new pets can enroll from birth until their 14th birthday. Once your pet is enrolled, they can be enrolled for life

Waiting Period

Waiting periods vary by state. Please see your states policy for full coverage details. However, other providers may have additional waiting periods for congenital conditions like hip dysplasia, Trupanion does not.

Exclusions

Trupanion was developed to protect you and your pet from unexpected illnesses and injuries. That means we don’t cover “predictable” care costs that you can plan ahead for, like: Examination fees Wellness and preventive care Elective, or cosmetic procedures Sales tax, where applicable Like many other pet insurance providers, Trupanion does not cover pre-existing conditions. Whichever insurer you choose, it pays to enroll early! * Terms and Conditions apply. Coverage may vary by state. Not all veterinarians accept direct payment. Ask your veterinarian about Trupanion Vet Direct Pay. Underwritten in Canada by Omega General Insurance Company and GPIC Insurance Company and in the United States by American Pet Insurance Company and ZPIC Insurance Company, 6100-4th Ave S, Seattle, WA 98108. Please visit AmericanPetInsurance.com to review all available pet health insurance products.
Trupanion Pet Insurance detail
Trupanion was founded in 2000 with the goal to help pet owners plan for the unexpected and take the cost out of the care equation. They believe that the pets—and the veterinary professionals who help them—deserve better. That’s why Trupanion is a proud member of the North American Pet Health Insurance Association. We’re committed to sharing industry data, supporting animal welfare organizations, and working with federal and state regulators to help more pets get better care. Our members know we’re ahead of the pack, because there’s pet insurance—then there’s Trupanion: 24/7/365 Member Support—yes, even on holidays 20+ years of experience Nearly $2 Billion paid in claims Over 800,000 pets protected Unlimited Payouts The only provider that can pay your veterinarian directly at checkout* Accepted everywhere in the USA, Canada, Puerto Rico, and Australia * At participating hospitals
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