Trupanion | Pet Insurance Review

I enrolled my 3 cats after an awful ordeal with another cat where we had to pay out of pocket over $12,000 for an unexpected illness. Since being enrolled in Trupanion, i have been impressed with their efficiency. I am so happy not to have to worry about the expense of dealing with a sick pet...one less thing to worry about! Joinig Trupanion was an excellent decision.

We have never had pet insurance in our 35 year marriage, until 3 months ago after adopting another kitten. We have had a total of 4 cats in 35 years and until our third kitten, all had been healthy and lived 14 plus years. But last December we adopted our little angel Bruce Wayne. We had just lost another angel "Sammy" to a stroke at 17 years old. After only a week I knew I was ready and we got Bruce. He was a special needs kitten as they told us. He had been to 2 shelters and had been treated for everything imaginable. At the time of adoption he was in treatment for Ringworm, but 10 days later we found out that he had not been contagious at the time of adoption...yay! But that exhilaration was short lived. He was in the vet for his well kitten check-up and the doctor heard a heart murmur, then noticed his fur on his ears and belly were sparse. She decided not to worry, as he had just finished 6 weeks of oral meds and shampoos for the fungus. He also had been sneezing and had the occasional cough. The cough did concern her, as he was a short hair and didn't shed. After many visits over the weeks and months that followed, he had been diagnosed with Asthma and allergies to environmental things. He was happy and energetic all the while, so I thought we were going to be okay! He had been put on a gel form of prednisone for the itching due to his allergies, and his fur came back in thick on his belly...not so much on his ears. He had been on the ear gel for a couple months, when his doctor referred us to a Dermatologist. He decided to put him on a lower dose of a oral steroid and hopefully to get him on an injectable soon after. Within a 2 week period, I noticed some changes in Bruce. He began eating less and sleeping in unusual places. He also began sitting in what they call the "Pain Pose". I took him into the vet and she was doing her usual exam, when he cried at the slight touch of his belly. She ordered an X-ray to see if possibly there was a blockage. In a 20 min time frame our world was turned upside down! Bruce likely had FIP, it's not cure able and causes fluid build up in the abdomen. There are two forms of the disease, wet and dry....he had both! We ran every conceivable test to be sure as we could that this was what it was. Three days later and multiple emergency trips to our vet, we let him go. We had our vet perform an exploratory surgery, in one last hope that he had something they couldn't see.

I have been more than satisfied with ALL of my experiences with Trupanion. I recommend it to everyone I know. The customer service reps are always helpful and friendly, and the claims are always processed quickly. I especially enjoy how well they keep me updated on claim progress.

We had purchased Trupanion Insurance for our new dog. We had never had Pet Insurance before and chose Trupanion from The Reviews online and from the recommendation of others. When I had to make a claim, I called Trupanion to make sure that I knew the proper steps to take. Their Representative was congenial, sympathetic and very kind. She helped me through the process and, with her help, I was able to make a Claim. Shortly thereafter, I received emails notifying me of the status of the claim. After several days, the claim was approved and I got a further email asking about the health of my dog. I am very happy with this experience. It was done efficiently and smoothly. Thank you, P.L. Hanen

Trupanion were very supportive by phone and email through this ordeal that lasted from April to Sept. Our claims were very large and were paid promptly. Our dog (mix of Airedale and Greyhound) developed polyarthritis from some unknown cause. she was so sick we thought we'd have to put her down. UC Davis veterinary school helped her through it but even they weren't sure of what made her ill. She is now cured. Trupanion helped us through all of this very expensive process.