Trupanion | Pet Insurance Review

4.9

out of 5

Number of reviews 77,532

Pets can be full of surprises-so their insurance coverage shouldn’t be. That’s why Trupanion is dedicated to helping pets we love get the care they need. They’ve been around for more than 20 years, making them experts and setting standards for the industry. One perk of this, and what they pride themselves on, is the amount they pay out to pet owners for each claim. Paying out more on the dollar than any other pet insurance provider. To date they have paid out $2 Billion in claims and have insured nearly 1 million pets. Trupanion pets lead longer happier lives.1 Pets insured with Trupanion lived longer than pets without Trupanion because pet parents didn’t have to worry about the cost of the care their pet needed. Depending on the plan Trupanion covers up to 90% of eligible expenses, has unlimited payouts-always, and can pay your vet bill, within seconds, at time of checkout, so all you pay is your portion (anything not covered by Trupanion). They have transformed the way pet insurance handles claims by eliminating the reimbursement process. To put it simply, there is a reason why 98.7% of Trupanion members stay enrolled every month. 1 Based on a November 2020 internal study analyzing third party hospital claims data comparing pets insured with a Trupanion policy to pets without a Trupanion policy. * Terms and Conditions apply. Policy details vary by state, please review your states policy for full coverage details. Not all veterinarians accept direct payment. Ask your veterinarian about Trupanion Vet Direct Pay. Underwritten in Canada by Omega General Insurance Company and in the United States by American Pet Insurance Company and ZPIC Insurance Company, 6100-4th Ave S, Seattle, WA 98108. Administered in Canada by Canada Pet Health Insurance Services, Inc. dba trupanion and in the United States by Trupanion Managers USA, Inc. (CA license No. 0G22803, NPN 9588590). Please visit AmericanPetInsurance.com to review all available pet health insurance products. Source: Survey commissioned by dvm360, from April 19-June 9, 2022
5

out of 5

POSTED: | BY: Diesel

Happy to have insurance

My dog has 2 floating patellas, she is a 3 year old mix that could no longer run like she use to. Vet said surgery was the only answer and estimated about 3 to 4000 each leg. She decided the left was the worst and would need to be done first, then we can take the other leg after this was done and healthy. Trupanion made this easy and affordable
5

out of 5

POSTED: | BY: Steve Raniero

Trupanion is Awesome

Unfortunately I lost both my pets last year.Sammy, died of congested heart failure. Koko,died from Cancer. Sammy was 9 and Koko was 11. Even though The expectation of beating cancer was very low Trupanion paid for treatments without a problem. Within hours I had a authorized Approval to start treatment. The first few weeks were tough on koko but after the treatment we had 30 days of her acting like a puppy she was so happy, Sammy was so happy koko was back.. koko became sick on the 31st day. We had to put her down.. We will forever be thankful for the treatment and the kindness that was provided by Trupanion!! Sammy died shortly after of a broke. Heart.. 6 months later we saved Cooper a rat terrier from a shelter he has such a great personality he reminds us of both koko and Sammy in the strange things he does :) Yes Cooper has insurance through Trupanion We are so greatful for the service they provided us. Thank you Trupanion and more importantly thank you to the employees involved with all the kind words and cards that were sent. Steve R
5

out of 5

POSTED: | BY: Andrea

What a relief !

I was uncertain if specific medical treatments my dog needed in surgery would be covered. I was very relieved when the Trupanion operator confirmed coverage to me, over the phone, in advance of the treatments.
5

out of 5

POSTED: | BY: Debora Coates

Thank goodness for Trupanion

We were so blessed to have Trupanion, the process was the easiest I have ever seen! Will recommend to my friends and family.
5

out of 5

POSTED: | BY: JoAnne

Impressive customer service!

When I adopted a family of rescued cats (mom and two kittens) my vet's office suggested I enroll them in this pet insurance policy. Within a couple of years the little female kitty developed kidney disease. Over the course of 1-1/2 years the cost of treatment exceeded $8000. It would have been financially difficult to cover those costs without this insurance. Anytime a claim was submitted I received an email that Trupanion was processing it, and I would have a check within two weeks. My precious little kitty was doing well with fluids, etc but then a kidney stone moved and there was nothing the internal specialist could do to save her. Shortly after the last claim was processed, I received a sympathy card from Trupanion. That was unexpected from a large company, but says a lot about their commitment to doing as much as possible to help pets and pet parents. I have recommended this insurance to every friend who shares their life with a pet.

Monthly Cost

Your monthly premium is determined by multiple factors including your pet’s species, gender, breed, age, zip code, and the deductible amount you choose if your policy allows.

Coverage

Depending on your plan, the Trupanion policy pays up to 100% of your vet bill for all eligible expenses. There are unlimited payout limits, always and Trupanion will never increase or cancel your coverage because of claims you submit. Coverage includes new accidents and illnesses, hereditary, congenital, and chronic conditions, diagnostic tests, hospital stays, and much more. Trupanion prides itself on paying out more on the dollar than any other provider and has paid out nearly $2 billion in claims to date.

Payout Limits

The Trupanion policy* has no payout limits, so whether your pet needs one quick visit or a lifetime of care, your coverage won’t quit. That can mean a big difference if your pet develops a chronic condition requiring extended care like allergies, diabetes, or even cancer.

Deductible

If your Trupanion policy has a deductible, you can customize it to fit your budget. You can choose from $50 to $1,000 in increments of $5, or choose to have no deductible at all. Trupanion deductibles are per-condition and good for the life of your pet. That means no annual resets-once a deductible is met, you never have to pay the deductible for that condition again.

Age Limits

All new pets can enroll from birth until their 14th birthday. Once your pet is enrolled, they can be enrolled for life

Waiting Period

Waiting periods vary by state. Please see your states policy for full coverage details. However, other providers may have additional waiting periods for congenital conditions like hip dysplasia, Trupanion does not.

Exclusions

Trupanion was developed to protect you and your pet from unexpected illnesses and injuries. That means we don’t cover “predictable” care costs that you can plan ahead for, like: Examination fees Wellness and preventive care Elective, or cosmetic procedures Sales tax, where applicable Like many other pet insurance providers, Trupanion does not cover pre-existing conditions. Whichever insurer you choose, it pays to enroll early! * Terms and Conditions apply. Coverage may vary by state. Not all veterinarians accept direct payment. Ask your veterinarian about Trupanion Vet Direct Pay. Underwritten in Canada by Omega General Insurance Company and GPIC Insurance Company and in the United States by American Pet Insurance Company and ZPIC Insurance Company, 6100-4th Ave S, Seattle, WA 98108. Please visit AmericanPetInsurance.com to review all available pet health insurance products.
Trupanion was founded in 2000 with the goal to help pet owners plan for the unexpected and take the cost out of the care equation. They believe that the pets—and the veterinary professionals who help them—deserve better. That’s why Trupanion is a proud member of the North American Pet Health Insurance Association. We’re committed to sharing industry data, supporting animal welfare organizations, and working with federal and state regulators to help more pets get better care. Our members know we’re ahead of the pack, because there’s pet insurance—then there’s Trupanion: 24/7/365 Member Support—yes, even on holidays 20+ years of experience Nearly $2 Billion paid in claims Over 800,000 pets protected Unlimited Payouts The only provider that can pay your veterinarian directly at checkout* Accepted everywhere in the USA, Canada, Puerto Rico, and Australia * At participating hospitals

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