Trupanion | Pet Insurance Review

4.9

out of 5

Number of reviews 77,346

Pets can be full of surprises-so their insurance coverage shouldn’t be. That’s why Trupanion is dedicated to helping pets we love get the care they need. They’ve been around for more than 20 years, making them experts and setting standards for the industry. One perk of this, and what they pride themselves on, is the amount they pay out to pet owners for each claim. Paying out more on the dollar than any other pet insurance provider. To date they have paid out $2 Billion in claims and have insured nearly 1 million pets. Trupanion pets lead longer happier lives.1 Pets insured with Trupanion lived longer than pets without Trupanion because pet parents didn’t have to worry about the cost of the care their pet needed. Depending on the plan Trupanion covers up to 90% of eligible expenses, has unlimited payouts-always, and can pay your vet bill, within seconds, at time of checkout, so all you pay is your portion (anything not covered by Trupanion). They have transformed the way pet insurance handles claims by eliminating the reimbursement process. To put it simply, there is a reason why 98.7% of Trupanion members stay enrolled every month. 1 Based on a November 2020 internal study analyzing third party hospital claims data comparing pets insured with a Trupanion policy to pets without a Trupanion policy. * Terms and Conditions apply. Policy details vary by state, please review your states policy for full coverage details. Not all veterinarians accept direct payment. Ask your veterinarian about Trupanion Vet Direct Pay. Underwritten in Canada by Omega General Insurance Company and in the United States by American Pet Insurance Company and ZPIC Insurance Company, 6100-4th Ave S, Seattle, WA 98108. Administered in Canada by Canada Pet Health Insurance Services, Inc. dba trupanion and in the United States by Trupanion Managers USA, Inc. (CA license No. 0G22803, NPN 9588590). Please visit AmericanPetInsurance.com to review all available pet health insurance products. Source: Survey commissioned by dvm360, from April 19-June 9, 2022
5

out of 5

POSTED: | BY: George M

A necessity for pet lovers, excellent coverage!

My cat Willie was an extraordinary friend and just basically a great cat and as he got older I realized that I wanted to be able to do everything in my power for him if there was some kind of crisis. Taking out pet insurance with Trupanion proved to be one of the best decisions I ever made. I hoped in taking out the policy that I'd never have to use it but just knowing that we were protected in case of accident or serious illness gave me peace of mind, and to me at least it was worth it for that part alone. But earlier this year Willie started having stomach problems, with vomiting, lack of appetite and lethargy. Bad signs. That propelled me (us) into a six-week descent that started with an emergency visit to a smaller pet clinic, repeated trips to my local vet for testing and medications, then finally rushing him to a top flight LA pet hospital for a range of very expensive tests and treatments. The cost began to build up; the costs of the pet hospital were far more than I ever anticipated, into four figures, and my cat friend was diagnosed with lymphoma. In some cases, those caught early I'd guess, this type of lymphoma can be treatable as a chronic condition in cats; we were not so lucky. Things got worse. After repeated visits to the hospital I finally chose to take him home for in-home euthanasia, a loving if heart-breaking decision. But the fact that I knew I had given Willie the best possible care and we had done everything for him allowed me to do that calmly, and provided enormous peace of mind. After the $1000 deductible, Trupanion paid all the claims in a timely and very professional way, and it was a lot. The biggest challenge, which seemed reasonable to me, was their checking to be sure that all the claims were for the same illness as the claims had different titles as he got diagnosed (other companies tend to tabulate the deductible by calendar year, Trupanion does it by condition). The illness of a beloved pet is devastating, the stress of how to treat him is enormous. But knowing that I didn't have to choose between my own financial stability and my friend's potentially life-saving treatment let me get through it with my sanity intact. And let me focus on what was best for Willie. If you have many pets, perhaps pet insurance isn't for you. But if you are close to your pet, if you see the relationship as a commitment, and lifelong friendship, pet insurance allows you to plan ahead. Because I have only moderate income I knew I wanted i
2

out of 5

POSTED: | BY: Val Hall

We spend a ton of money and have received no reimbursement.

We spend a ton of money and have received no reimbursement. Trupanion doesn't cover much at all. We will not continue with coverage if they continue to deny claims. It's not worth it paying $168/month!
5

out of 5

POSTED: | BY: Judd Fisher

Trupanion was a god sent for my baby boy

Trupanion was a god sent for my baby boy
5

out of 5

POSTED: | BY: Jill McGinn

The truth is that I don't actually know if this situation is resolved.

The truth is that I don't actually know if this situation is resolved. I can say that the representative seemed to have done everything within his power, in a timely fashion, and with care and concern. There really was nothing more he could have done in t
1

out of 5

POSTED: | BY: Maya Haraseyko

She was unnecessarily anal and insisted on my name, email and phone number evendors though no one else ever does at trupanion.

She was unnecessarily anal and insisted on my name, email and phone number evendors though no one else ever does at trupanion. Then tried to bs me by insisting that everyone else gets all 3 forms of I'd when I call all the time and know full well that n

Monthly Cost

Your monthly premium is determined by multiple factors including your pet’s species, gender, breed, age, zip code, and the deductible amount you choose if your policy allows.

Coverage

Depending on your plan, the Trupanion policy pays up to 100% of your vet bill for all eligible expenses. There are unlimited payout limits, always and Trupanion will never increase or cancel your coverage because of claims you submit. Coverage includes new accidents and illnesses, hereditary, congenital, and chronic conditions, diagnostic tests, hospital stays, and much more. Trupanion prides itself on paying out more on the dollar than any other provider and has paid out nearly $2 billion in claims to date.

Payout Limits

The Trupanion policy* has no payout limits, so whether your pet needs one quick visit or a lifetime of care, your coverage won’t quit. That can mean a big difference if your pet develops a chronic condition requiring extended care like allergies, diabetes, or even cancer.

Deductible

If your Trupanion policy has a deductible, you can customize it to fit your budget. You can choose from $50 to $1,000 in increments of $5, or choose to have no deductible at all. Trupanion deductibles are per-condition and good for the life of your pet. That means no annual resets-once a deductible is met, you never have to pay the deductible for that condition again.

Age Limits

All new pets can enroll from birth until their 14th birthday. Once your pet is enrolled, they can be enrolled for life

Waiting Period

Waiting periods vary by state. Please see your states policy for full coverage details. However, other providers may have additional waiting periods for congenital conditions like hip dysplasia, Trupanion does not.

Exclusions

Trupanion was developed to protect you and your pet from unexpected illnesses and injuries. That means we don’t cover “predictable” care costs that you can plan ahead for, like: Examination fees Wellness and preventive care Elective, or cosmetic procedures Sales tax, where applicable Like many other pet insurance providers, Trupanion does not cover pre-existing conditions. Whichever insurer you choose, it pays to enroll early! * Terms and Conditions apply. Coverage may vary by state. Not all veterinarians accept direct payment. Ask your veterinarian about Trupanion Vet Direct Pay. Underwritten in Canada by Omega General Insurance Company and GPIC Insurance Company and in the United States by American Pet Insurance Company and ZPIC Insurance Company, 6100-4th Ave S, Seattle, WA 98108. Please visit AmericanPetInsurance.com to review all available pet health insurance products.
Trupanion was founded in 2000 with the goal to help pet owners plan for the unexpected and take the cost out of the care equation. They believe that the pets—and the veterinary professionals who help them—deserve better. That’s why Trupanion is a proud member of the North American Pet Health Insurance Association. We’re committed to sharing industry data, supporting animal welfare organizations, and working with federal and state regulators to help more pets get better care. Our members know we’re ahead of the pack, because there’s pet insurance—then there’s Trupanion: 24/7/365 Member Support—yes, even on holidays 20+ years of experience Nearly $2 Billion paid in claims Over 800,000 pets protected Unlimited Payouts The only provider that can pay your veterinarian directly at checkout* Accepted everywhere in the USA, Canada, Puerto Rico, and Australia * At participating hospitals

Get a quote today

Leave a review