Trupanion | Pet Insurance Review

4.9

out of 5

Number of reviews 75,648

Pets can be full of surprises-so their insurance coverage shouldn’t be. That’s why Trupanion is dedicated to helping pets we love get the care they need. They’ve been around for more than 20 years, making them experts and setting standards for the industry. One perk of this, and what they pride themselves on, is the amount they pay out to pet owners for each claim. Paying out more on the dollar than any other pet insurance provider. To date they have paid out $2 Billion in claims and have insured nearly 1 million pets. Trupanion pets lead longer happier lives.1 Pets insured with Trupanion lived longer than pets without Trupanion because pet parents didn’t have to worry about the cost of the care their pet needed. Depending on the plan Trupanion covers up to 90% of eligible expenses, has unlimited payouts-always, and can pay your vet bill, within seconds, at time of checkout, so all you pay is your portion (anything not covered by Trupanion). They have transformed the way pet insurance handles claims by eliminating the reimbursement process. To put it simply, there is a reason why 98.7% of Trupanion members stay enrolled every month. 1 Based on a November 2020 internal study analyzing third party hospital claims data comparing pets insured with a Trupanion policy to pets without a Trupanion policy. * Terms and Conditions apply. Policy details vary by state, please review your states policy for full coverage details. Not all veterinarians accept direct payment. Ask your veterinarian about Trupanion Vet Direct Pay. Underwritten in Canada by Omega General Insurance Company and in the United States by American Pet Insurance Company and ZPIC Insurance Company, 6100-4th Ave S, Seattle, WA 98108. Administered in Canada by Canada Pet Health Insurance Services, Inc. dba trupanion and in the United States by Trupanion Managers USA, Inc. (CA license No. 0G22803, NPN 9588590). Please visit AmericanPetInsurance.com to review all available pet health insurance products. Source: Survey commissioned by dvm360, from April 19-June 9, 2022
5

out of 5

POSTED: | BY: Kim Garden

Thanks for making things simple

We really appreciate how quickly you responded to our recent claim. Great communication about next steps and prompt payment. We are telling our animal loving friends to consider Trupanion! Thanks for your help and making the process so easy!!
5

out of 5

POSTED: | BY: Carrie warren

Speedy

Trupanion is by far the best pet insurance company I have used. I've had many animals in the past and used a few other insurance companies. This is the fastest and easiest insurance company by far
5

out of 5

POSTED: | BY: Lesie Haas

Tummy Troubles for my Litzi Bulldog

Litzi, my English Bulldog, throws up every now and then. When I picked her up after my two-week vacation from my vet, Dr. Janine Oliver, she informed me that Litzi was throwing up again. I kept an eye on Litzi and then had to take her back the next week because she had started her vomiting. The exams were immediately reimbursed as well as yesterday's treatment. I am keeping Litzi under strict supervision and she is doing well as I am following the vet's orders. Trupanion has always been there for me and Litzi and when I can, I spread the word about this wonderful insurance agency to other pet owners whom I encounter. I am hoping that Litzi's vomiting symptom will subside. In any case, I know that Trupantion is not only there but they will react immediately in helping to cover all involved costs. It is one BIG worry less in life!
5

out of 5

POSTED: | BY: Nilza Torres

Thank you for your compassion towards little DiDi

Thank you for always being prompt in answering my claims. It means a lot to my husband and I. I have done research on various pet insurance companies and most don't come close to the quality of service Trupanion offers. Providing quality care for my little DiDi means a lot to us. Once again,, thank you for your compassion and kindness towards my Little DiDi. Happy Holidays always.
5

out of 5

POSTED: | BY: Kay Clark

Thankful!!

I'm a grandmother & have never had insurance on a DOG! Our Vet. mentioned Trupanion and after the expense from our last dog we decided to try it with our new pup. Tilly was vomiting and needed emergency surgery at an out of town hospital to remove an acorn. I didn't even think about the insurance until days late when she was home. I took the form to my in-town Vet and they faxed it in. Got the paperwork rolling and I didn't have to run around to all the doctors/hospitals that worked on our Tilly. Best thing we ever did for our little girl! We have health insurance, why shouldn't she!

Monthly Cost

Your monthly premium is determined by multiple factors including your pet’s species, gender, breed, age, zip code, and the deductible amount you choose if your policy allows.

Coverage

Depending on your plan, the Trupanion policy pays up to 100% of your vet bill for all eligible expenses. There are unlimited payout limits, always and Trupanion will never increase or cancel your coverage because of claims you submit. Coverage includes new accidents and illnesses, hereditary, congenital, and chronic conditions, diagnostic tests, hospital stays, and much more. Trupanion prides itself on paying out more on the dollar than any other provider and has paid out nearly $2 billion in claims to date.

Payout Limits

The Trupanion policy* has no payout limits, so whether your pet needs one quick visit or a lifetime of care, your coverage won’t quit. That can mean a big difference if your pet develops a chronic condition requiring extended care like allergies, diabetes, or even cancer.

Deductible

If your Trupanion policy has a deductible, you can customize it to fit your budget. You can choose from $50 to $1,000 in increments of $5, or choose to have no deductible at all. Trupanion deductibles are per-condition and good for the life of your pet. That means no annual resets-once a deductible is met, you never have to pay the deductible for that condition again.

Age Limits

All new pets can enroll from birth until their 14th birthday. Once your pet is enrolled, they can be enrolled for life

Waiting Period

Waiting periods vary by state. Please see your states policy for full coverage details. However, other providers may have additional waiting periods for congenital conditions like hip dysplasia, Trupanion does not.

Exclusions

Trupanion was developed to protect you and your pet from unexpected illnesses and injuries. That means we don’t cover “predictable” care costs that you can plan ahead for, like: Examination fees Wellness and preventive care Elective, or cosmetic procedures Sales tax, where applicable Like many other pet insurance providers, Trupanion does not cover pre-existing conditions. Whichever insurer you choose, it pays to enroll early! * Terms and Conditions apply. Coverage may vary by state. Not all veterinarians accept direct payment. Ask your veterinarian about Trupanion Vet Direct Pay. Underwritten in Canada by Omega General Insurance Company and GPIC Insurance Company and in the United States by American Pet Insurance Company and ZPIC Insurance Company, 6100-4th Ave S, Seattle, WA 98108. Please visit AmericanPetInsurance.com to review all available pet health insurance products.
Trupanion was founded in 2000 with the goal to help pet owners plan for the unexpected and take the cost out of the care equation. They believe that the pets—and the veterinary professionals who help them—deserve better. That’s why Trupanion is a proud member of the North American Pet Health Insurance Association. We’re committed to sharing industry data, supporting animal welfare organizations, and working with federal and state regulators to help more pets get better care. Our members know we’re ahead of the pack, because there’s pet insurance—then there’s Trupanion: 24/7/365 Member Support—yes, even on holidays 20+ years of experience Nearly $2 Billion paid in claims Over 800,000 pets protected Unlimited Payouts The only provider that can pay your veterinarian directly at checkout* Accepted everywhere in the USA, Canada, Puerto Rico, and Australia * At participating hospitals

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