Trupanion | Pet Insurance Review

4.9

out of 5

Number of reviews 77,160

Pets can be full of surprises-so their insurance coverage shouldn’t be. That’s why Trupanion is dedicated to helping pets we love get the care they need. They’ve been around for more than 20 years, making them experts and setting standards for the industry. One perk of this, and what they pride themselves on, is the amount they pay out to pet owners for each claim. Paying out more on the dollar than any other pet insurance provider. To date they have paid out $2 Billion in claims and have insured nearly 1 million pets. Trupanion pets lead longer happier lives.1 Pets insured with Trupanion lived longer than pets without Trupanion because pet parents didn’t have to worry about the cost of the care their pet needed. Depending on the plan Trupanion covers up to 90% of eligible expenses, has unlimited payouts-always, and can pay your vet bill, within seconds, at time of checkout, so all you pay is your portion (anything not covered by Trupanion). They have transformed the way pet insurance handles claims by eliminating the reimbursement process. To put it simply, there is a reason why 98.7% of Trupanion members stay enrolled every month. 1 Based on a November 2020 internal study analyzing third party hospital claims data comparing pets insured with a Trupanion policy to pets without a Trupanion policy. * Terms and Conditions apply. Policy details vary by state, please review your states policy for full coverage details. Not all veterinarians accept direct payment. Ask your veterinarian about Trupanion Vet Direct Pay. Underwritten in Canada by Omega General Insurance Company and in the United States by American Pet Insurance Company and ZPIC Insurance Company, 6100-4th Ave S, Seattle, WA 98108. Administered in Canada by Canada Pet Health Insurance Services, Inc. dba trupanion and in the United States by Trupanion Managers USA, Inc. (CA license No. 0G22803, NPN 9588590). Please visit AmericanPetInsurance.com to review all available pet health insurance products. Source: Survey commissioned by dvm360, from April 19-June 9, 2022
5

out of 5

POSTED: | BY: Kimberly

Trupanion paid claims very quickly

My 5 YO lab has a degenerative retina disease and required surgery for cataracts on both eyes. Trupanion processed and paid my claims within a week for over $6000. There was of course a co-pay but they paid 90% after that. I have not purchased pet insurance in the past but glad I did when my dog was a puppy.
1

out of 5

POSTED: | BY: deborah long

dissatified

More than have my claims were denied..My 10 year old min Schnauzer was diagnosed with anxiety in October 2016.. His medicine is 53.00 each month all denied for payment by trupanion At the time this rider option was not available when I took out my policy..My dog had surgery to remove tumors from his left inner eyelid and inner hind leg. Surgery was on April 12th claim submitted just a few days later.. Iam still waiting.. Is always in open status or being reviewed Probably waiting to get a few more monthly payments out of me first My vet has said several owners of patients in her practice have not been impressed..and had negative experiences along these lines. At the time I bought a policy they were basically the only game in town not anymore, lots of others to chose from. His anxiety medication was disproved after they made me submit documentation numerous times with the excuse they couldn't make out the paper work. Once it was straightened out it didn't take them but 2 days to deny the claims after weeks and weeks of requesting I resubmit the paperwork multiple times
2

out of 5

POSTED: | BY: Claudia T

claims/ cost of policy

Although they claim they don't raise policy due to illness, odd that after a claim for for a sudden dental issue it was raised the next year. Now when claims go in they have nbeen holding back with payments????OVER 2 MONTHS . Still waiting. I don't care about internal issues, and why are they always reviewing and reviewing what the hell are they looking for??? Reasons to deny claims..........
5

out of 5

POSTED: | BY: Jason Bitonti

I have had nothing but excellent service from Trupanion and tell everyone, including strangers, to get insurance through you.

I have had nothing but excellent service from Trupanion and tell everyone, including strangers, to get insurance through you.
1

out of 5

POSTED: | BY: Francine Thun

I never had a problem before.

I never had a problem before. This time the claims dept. is still waiting for information from a vet that closed 10 years ago!And I told them that long ago! Also said they needed invoices that I sent with the original claims! The supervisor was not available to speak to me and she never did return my phone call. What is going on over there? I have numerous pets insured and always recommended Trupanion-I really hesitate to now.

Monthly Cost

Your monthly premium is determined by multiple factors including your pet’s species, gender, breed, age, zip code, and the deductible amount you choose if your policy allows.

Coverage

Depending on your plan, the Trupanion policy pays up to 100% of your vet bill for all eligible expenses. There are unlimited payout limits, always and Trupanion will never increase or cancel your coverage because of claims you submit. Coverage includes new accidents and illnesses, hereditary, congenital, and chronic conditions, diagnostic tests, hospital stays, and much more. Trupanion prides itself on paying out more on the dollar than any other provider and has paid out nearly $2 billion in claims to date.

Payout Limits

The Trupanion policy* has no payout limits, so whether your pet needs one quick visit or a lifetime of care, your coverage won’t quit. That can mean a big difference if your pet develops a chronic condition requiring extended care like allergies, diabetes, or even cancer.

Deductible

If your Trupanion policy has a deductible, you can customize it to fit your budget. You can choose from $50 to $1,000 in increments of $5, or choose to have no deductible at all. Trupanion deductibles are per-condition and good for the life of your pet. That means no annual resets-once a deductible is met, you never have to pay the deductible for that condition again.

Age Limits

All new pets can enroll from birth until their 14th birthday. Once your pet is enrolled, they can be enrolled for life

Waiting Period

Waiting periods vary by state. Please see your states policy for full coverage details. However, other providers may have additional waiting periods for congenital conditions like hip dysplasia, Trupanion does not.

Exclusions

Trupanion was developed to protect you and your pet from unexpected illnesses and injuries. That means we don’t cover “predictable” care costs that you can plan ahead for, like: Examination fees Wellness and preventive care Elective, or cosmetic procedures Sales tax, where applicable Like many other pet insurance providers, Trupanion does not cover pre-existing conditions. Whichever insurer you choose, it pays to enroll early! * Terms and Conditions apply. Coverage may vary by state. Not all veterinarians accept direct payment. Ask your veterinarian about Trupanion Vet Direct Pay. Underwritten in Canada by Omega General Insurance Company and GPIC Insurance Company and in the United States by American Pet Insurance Company and ZPIC Insurance Company, 6100-4th Ave S, Seattle, WA 98108. Please visit AmericanPetInsurance.com to review all available pet health insurance products.
Trupanion was founded in 2000 with the goal to help pet owners plan for the unexpected and take the cost out of the care equation. They believe that the pets—and the veterinary professionals who help them—deserve better. That’s why Trupanion is a proud member of the North American Pet Health Insurance Association. We’re committed to sharing industry data, supporting animal welfare organizations, and working with federal and state regulators to help more pets get better care. Our members know we’re ahead of the pack, because there’s pet insurance—then there’s Trupanion: 24/7/365 Member Support—yes, even on holidays 20+ years of experience Nearly $2 Billion paid in claims Over 800,000 pets protected Unlimited Payouts The only provider that can pay your veterinarian directly at checkout* Accepted everywhere in the USA, Canada, Puerto Rico, and Australia * At participating hospitals

Get a quote today

Leave a review