Trupanion | Pet Insurance Review

4.9

out of 5

Number of reviews 70,209

Pets can be full of surprises-so their insurance coverage shouldn’t be. That’s why Trupanion is dedicated to helping pets we love get the care they need. They’ve been around for more than 20 years, making them experts and setting standards for the industry. One perk of this, and what they pride themselves on, is the amount they pay out to pet owners for each claim. Paying out more on the dollar than any other pet insurance provider. To date they have paid out $2 Billion in claims and have insured nearly 1 million pets. Trupanion pets lead longer happier lives.1 Pets insured with Trupanion lived longer than pets without Trupanion because pet parents didn’t have to worry about the cost of the care their pet needed. Depending on the plan Trupanion covers up to 90% of eligible expenses, has unlimited payouts-always, and can pay your vet bill, within seconds, at time of checkout, so all you pay is your portion (anything not covered by Trupanion). They have transformed the way pet insurance handles claims by eliminating the reimbursement process. To put it simply, there is a reason why 98.7% of Trupanion members stay enrolled every month. 1 Based on a November 2020 internal study analyzing third party hospital claims data comparing pets insured with a Trupanion policy to pets without a Trupanion policy. * Terms and Conditions apply. Policy details vary by state, please review your states policy for full coverage details. Not all veterinarians accept direct payment. Ask your veterinarian about Trupanion Vet Direct Pay. Underwritten in Canada by Omega General Insurance Company and in the United States by American Pet Insurance Company and ZPIC Insurance Company, 6100-4th Ave S, Seattle, WA 98108. Administered in Canada by Canada Pet Health Insurance Services, Inc. dba trupanion and in the United States by Trupanion Managers USA, Inc. (CA license No. 0G22803, NPN 9588590). Please visit AmericanPetInsurance.com to review all available pet health insurance products. Source: Survey commissioned by dvm360, from April 19-June 9, 2022
5

out of 5

POSTED: | BY: Theresa

Trupanion is the Best!

In June 2011, my 3 year old Polish Lowland Sheepdog was diagnosed with lymphoma cancer. The choice to treat or not was so easy to make knowing that I had Trupanion Insurance. When I called them to make sure they would cover treatment, they were so supportive and helpful. We are now starting our 5th month of treatment which included weekly chemotherapy and a full body radiation treatment. Trupanion has turned around reimbursement almost every week, within a week.
5

out of 5

POSTED: | BY: Crystal

Awesome Service!

Trupanion has the most amazing customer service! They seem like they really care about your pet and try to help in any way they can. The response time and turnaround was really fast! They worked with my veterinarian to directly pay the hospital so I wouldn't have to pay $3,360.00 up front. They really surprised me keeping me updated on the claim process. I am so glad I have them as a pet insurance company.
5

out of 5

POSTED: | BY: brenda

excellent

I have been impressed with Trupanion, the acknowledgement of claims and updates are excellent.
5

out of 5

POSTED: | BY: Kseniya

Great choice

I was looking at reviews and researching pet insurances myself about a year ago.I've signed up for Trupanion. I would highly recommend this plan to other pet owners. Several months ago my cat was diagnosed with feline asthma. Medications and inhalers are very expensive. I would not have been able to afford it if I didn't have Trupanion coverage. They pay 90% of all costs as promised. Moreover other insurance companies don't even cover chronic illnesses like feline asthma and cost the same.
5

out of 5

POSTED: | BY: Tracy

Corn cobs and Berners don't mix!

Murfy, my 27 month Berner ingested three 1" chunks of corn cob and they had to be surgically removed. He was hospitalized for two days and the final bill came to slightly more than $4000. of which Trupanion covered $3022. (We have $500 deductible.) The vet preauthorized the claim so we were not forced to pay the total amount upfront and then wait for reimbursement. The initial exam and diagnosis took place September 11 and the cheque was in the mail to the vet by Sept 16. In my opinion this was exceptional service and gave me great peace of mind to know Murfy was taken care of no matter what the treatment and cost was not an issue.

Monthly Cost

Your monthly premium is determined by multiple factors including your pet’s species, gender, breed, age, zip code, and the deductible amount you choose if your policy allows.

Coverage

Depending on your plan, the Trupanion policy pays up to 100% of your vet bill for all eligible expenses. There are unlimited payout limits, always and Trupanion will never increase or cancel your coverage because of claims you submit. Coverage includes new accidents and illnesses, hereditary, congenital, and chronic conditions, diagnostic tests, hospital stays, and much more. Trupanion prides itself on paying out more on the dollar than any other provider and has paid out nearly $2 billion in claims to date.

Payout Limits

The Trupanion policy* has no payout limits, so whether your pet needs one quick visit or a lifetime of care, your coverage won’t quit. That can mean a big difference if your pet develops a chronic condition requiring extended care like allergies, diabetes, or even cancer.

Deductible

If your Trupanion policy has a deductible, you can customize it to fit your budget. You can choose from $50 to $1,000 in increments of $5, or choose to have no deductible at all. Trupanion deductibles are per-condition and good for the life of your pet. That means no annual resets-once a deductible is met, you never have to pay the deductible for that condition again.

Age Limits

All new pets can enroll from birth until their 14th birthday. Once your pet is enrolled, they can be enrolled for life

Waiting Period

Waiting periods vary by state. Please see your states policy for full coverage details. However, other providers may have additional waiting periods for congenital conditions like hip dysplasia, Trupanion does not.

Exclusions

Trupanion was developed to protect you and your pet from unexpected illnesses and injuries. That means we don’t cover “predictable” care costs that you can plan ahead for, like: Examination fees Wellness and preventive care Elective, or cosmetic procedures Sales tax, where applicable Like many other pet insurance providers, Trupanion does not cover pre-existing conditions. Whichever insurer you choose, it pays to enroll early! * Terms and Conditions apply. Coverage may vary by state. Not all veterinarians accept direct payment. Ask your veterinarian about Trupanion Vet Direct Pay. Underwritten in Canada by Omega General Insurance Company and GPIC Insurance Company and in the United States by American Pet Insurance Company and ZPIC Insurance Company, 6100-4th Ave S, Seattle, WA 98108. Please visit AmericanPetInsurance.com to review all available pet health insurance products.
Trupanion was founded in 2000 with the goal to help pet owners plan for the unexpected and take the cost out of the care equation. They believe that the pets—and the veterinary professionals who help them—deserve better. That’s why Trupanion is a proud member of the North American Pet Health Insurance Association. We’re committed to sharing industry data, supporting animal welfare organizations, and working with federal and state regulators to help more pets get better care. Our members know we’re ahead of the pack, because there’s pet insurance—then there’s Trupanion: 24/7/365 Member Support—yes, even on holidays 20+ years of experience Nearly $2 Billion paid in claims Over 800,000 pets protected Unlimited Payouts The only provider that can pay your veterinarian directly at checkout* Accepted everywhere in the USA, Canada, Puerto Rico, and Australia * At participating hospitals

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