Trupanion | Pet Insurance Review

4.9

out of 5

Number of reviews 73,743

Pets can be full of surprises-so their insurance coverage shouldn’t be. That’s why Trupanion is dedicated to helping pets we love get the care they need. They’ve been around for more than 20 years, making them experts and setting standards for the industry. One perk of this, and what they pride themselves on, is the amount they pay out to pet owners for each claim. Paying out more on the dollar than any other pet insurance provider. To date they have paid out $2 Billion in claims and have insured nearly 1 million pets. Trupanion pets lead longer happier lives.1 Pets insured with Trupanion lived longer than pets without Trupanion because pet parents didn’t have to worry about the cost of the care their pet needed. Depending on the plan Trupanion covers up to 90% of eligible expenses, has unlimited payouts-always, and can pay your vet bill, within seconds, at time of checkout, so all you pay is your portion (anything not covered by Trupanion). They have transformed the way pet insurance handles claims by eliminating the reimbursement process. To put it simply, there is a reason why 98.7% of Trupanion members stay enrolled every month. 1 Based on a November 2020 internal study analyzing third party hospital claims data comparing pets insured with a Trupanion policy to pets without a Trupanion policy. * Terms and Conditions apply. Policy details vary by state, please review your states policy for full coverage details. Not all veterinarians accept direct payment. Ask your veterinarian about Trupanion Vet Direct Pay. Underwritten in Canada by Omega General Insurance Company and in the United States by American Pet Insurance Company and ZPIC Insurance Company, 6100-4th Ave S, Seattle, WA 98108. Administered in Canada by Canada Pet Health Insurance Services, Inc. dba trupanion and in the United States by Trupanion Managers USA, Inc. (CA license No. 0G22803, NPN 9588590). Please visit AmericanPetInsurance.com to review all available pet health insurance products. Source: Survey commissioned by dvm360, from April 19-June 9, 2022
1

out of 5

POSTED: | BY: Anna

Scam artists with incredible talent to…

Scam artists with incredible talent to lie. If you look through the reviews below you will notice that all the 5* reviews are from customers who just signed up and rating that experience, meanwhile all the upset ones leaving 1* and 2* are the ones who had to deal with claims. I wish I did a better research and found all the truthful reviews about Trupanion before signing up. They are first class scam artists. Their big and unique selling point? We will NEVER raise your insurance based on your animal's age like other pet insurance will. That does not mean they won't raise it all the time with any excuse they can come up with and as much as they feel like it. One year into our insurance we still haven't used our insurance at all but they raised our insurance with some bs excuse. All we had just check up's and vaccinations which of course is never ever covered so we were paying for all vet visits plus the insurance. This is what we idiotic pet owners do who love our pets so much we don't question the rules just keep paying through the teeth. But when you truly need the insurance and you have to take your pet to the vet you pray and hope that this insurance company will help you out! It was a worrying day but the vet saves the day, you are happy with the medical outcome, ready to leave the urgent care and there comes the bill of course. "Sorry, but Trupanion doesn't pay for X and Y, oh and Z either" - but the bill still seems to be ok since insurance will cover the rest. You sigh with relief when the receptionist submits the bill right there and then to Trupanion for $1100 and the reply comes back that excluding all the exceptions they will still pay nearly half. Driving home we were thinking that ok this insurance might stlll be worth it. Till the next day when you get a correction email that says "Oh well, hello sucker pet owner! We thought it over and even though you have been paying us all this time for this EXACT kind of emergency, we will only pay 9% and you are responsible for all the rest. Tough luck and have a rotten day!" We got no explanation why they recalculated everything overnight and we have no recourse either. I read from other users online that this is what's to be expected from Trupanion. If there is a case when they do pay into a claim a little bit, soon after they find an excuse to raise the premium to gain back the money they paid out. And by then your pet has the pre- existing condition so you are stuck with this company. That is what I meant about pet insurance being a sticky scam. Apparently if you start your own pet's savings account you are much better off financially than if you buy pet insurance. I wish I had found this NBC News coverage on Trupanion before signed up with them. I can't include a link here but it is an NBC interview titled "As pet insurance becomes more popular, pet owners fret about rising prices, denied claims and long waits for reimbursement" It is very illuminating.
1

out of 5

POSTED: | BY: Anna

Scam artists with incredible talent to…

Scam artists with incredible talent to lie. If you look through the reviews below you will notice that all the 5* reviews are from customers who just signed up and rating that experience, meanwhile all the upset ones leaving 1* and 2* are the ones who had to deal with claims. I wish I did a better research and found all the truthful reviews about Trupanion before signing up. They are first class scam artists. Their big and unique selling point? We will NEVER raise your insurance based on your animal's age like other pet insurance will. That does not mean they won't raise it all the time with any excuse they can come up with and as much as they feel like it. One year into our insurance we still haven't used our insurance at all but they raised our insurance with some bs excuse. All we had just check up's and vaccinations which of course is never ever covered so we were paying for all vet visits plus the insurance. This is what we idiotic pet owners do who love our pets so much we don't question the rules just keep paying through the teeth. But when you truly need the insurance and you have to take your pet to the vet you pray and hope that this insurance company will help you out! It was a worrying day but the vet saves the day, you are happy with the medical outcome, ready to leave the urgent care and there comes the bill of course. "Sorry, but Trupanion doesn't pay for X and Y, oh and Z either" - but the bill still seems to be ok since insurance will cover the rest. You sigh with relief when the receptionist submits the bill right there and then to Trupanion for $1100 and the reply comes back that excluding all the exceptions they will still pay nearly half. Driving home we were thinking that ok this insurance might stlll be worth it. Till the next day when you get a correction email that says "Oh well, hello sucker pet owner! We thought it over and even though you have been paying us all this time for this EXACT kind of emergency, we will only pay 9% and you are responsible for all the rest. Tough luck and have a rotten day!" We got no explanation why they recalculated everything overnight and we have no recourse either. I read from other users online that this is what's to be expected from Trupanion. If there is a case when they do pay into a claim a little bit, soon after they find an excuse to raise the premium to gain back the money they paid out. And by then your pet has the pre- existing condition so you are stuck with this company. That is what I meant about pet insurance being a sticky scam. Apparently if you start your own pet's savings account you are much better off financially than if you buy pet insurance. I wish I had found this NBC News coverage on Trupanion before signed up with them. I can't include a link here but it is an NBC interview titled "As pet insurance becomes more popular, pet owners fret about rising prices, denied claims and long waits for reimbursement" It is very illuminating.
2

out of 5

POSTED: | BY: Lost Farm

3 years = monthly increase 20-25%years…

3 years = monthly increase 20-25% each year with Zero claims
2

out of 5

POSTED: | BY: Lost Farm

3 years = monthly increase 20-25%years…

3 years = monthly increase 20-25% each year with Zero claims
2

out of 5

POSTED: | BY: Lost Farm

3 years = monthly increase 20-25%years…

3 years = monthly increase 20-25% each year with Zero claims

Monthly Cost

Your monthly premium is determined by multiple factors including your pet’s species, gender, breed, age, zip code, and the deductible amount you choose if your policy allows.

Coverage

Depending on your plan, the Trupanion policy pays up to 100% of your vet bill for all eligible expenses. There are unlimited payout limits, always and Trupanion will never increase or cancel your coverage because of claims you submit. Coverage includes new accidents and illnesses, hereditary, congenital, and chronic conditions, diagnostic tests, hospital stays, and much more. Trupanion prides itself on paying out more on the dollar than any other provider and has paid out nearly $2 billion in claims to date.

Payout Limits

The Trupanion policy* has no payout limits, so whether your pet needs one quick visit or a lifetime of care, your coverage won’t quit. That can mean a big difference if your pet develops a chronic condition requiring extended care like allergies, diabetes, or even cancer.

Deductible

If your Trupanion policy has a deductible, you can customize it to fit your budget. You can choose from $50 to $1,000 in increments of $5, or choose to have no deductible at all. Trupanion deductibles are per-condition and good for the life of your pet. That means no annual resets-once a deductible is met, you never have to pay the deductible for that condition again.

Age Limits

All new pets can enroll from birth until their 14th birthday. Once your pet is enrolled, they can be enrolled for life

Waiting Period

Waiting periods vary by state. Please see your states policy for full coverage details. However, other providers may have additional waiting periods for congenital conditions like hip dysplasia, Trupanion does not.

Exclusions

Trupanion was developed to protect you and your pet from unexpected illnesses and injuries. That means we don’t cover “predictable” care costs that you can plan ahead for, like: Examination fees Wellness and preventive care Elective, or cosmetic procedures Sales tax, where applicable Like many other pet insurance providers, Trupanion does not cover pre-existing conditions. Whichever insurer you choose, it pays to enroll early! * Terms and Conditions apply. Coverage may vary by state. Not all veterinarians accept direct payment. Ask your veterinarian about Trupanion Vet Direct Pay. Underwritten in Canada by Omega General Insurance Company and GPIC Insurance Company and in the United States by American Pet Insurance Company and ZPIC Insurance Company, 6100-4th Ave S, Seattle, WA 98108. Please visit AmericanPetInsurance.com to review all available pet health insurance products.
Trupanion was founded in 2000 with the goal to help pet owners plan for the unexpected and take the cost out of the care equation. They believe that the pets—and the veterinary professionals who help them—deserve better. That’s why Trupanion is a proud member of the North American Pet Health Insurance Association. We’re committed to sharing industry data, supporting animal welfare organizations, and working with federal and state regulators to help more pets get better care. Our members know we’re ahead of the pack, because there’s pet insurance—then there’s Trupanion: 24/7/365 Member Support—yes, even on holidays 20+ years of experience Nearly $2 Billion paid in claims Over 800,000 pets protected Unlimited Payouts The only provider that can pay your veterinarian directly at checkout* Accepted everywhere in the USA, Canada, Puerto Rico, and Australia * At participating hospitals

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