Trupanion | Pet Insurance Review

4.9

out of 5

Number of reviews 69,402

Pets can be full of surprises-so their insurance coverage shouldn’t be. That’s why Trupanion is dedicated to helping pets we love get the care they need. They’ve been around for more than 20 years, making them experts and setting standards for the industry. One perk of this, and what they pride themselves on, is the amount they pay out to pet owners for each claim. Paying out more on the dollar than any other pet insurance provider. To date they have paid out $2 Billion in claims and have insured nearly 1 million pets. Trupanion pets lead longer happier lives.1 Pets insured with Trupanion lived longer than pets without Trupanion because pet parents didn’t have to worry about the cost of the care their pet needed. Depending on the plan Trupanion covers up to 90% of eligible expenses, has unlimited payouts-always, and can pay your vet bill, within seconds, at time of checkout, so all you pay is your portion (anything not covered by Trupanion). They have transformed the way pet insurance handles claims by eliminating the reimbursement process. To put it simply, there is a reason why 98.7% of Trupanion members stay enrolled every month. 1 Based on a November 2020 internal study analyzing third party hospital claims data comparing pets insured with a Trupanion policy to pets without a Trupanion policy. * Terms and Conditions apply. Policy details vary by state, please review your states policy for full coverage details. Not all veterinarians accept direct payment. Ask your veterinarian about Trupanion Vet Direct Pay. Underwritten in Canada by Omega General Insurance Company and in the United States by American Pet Insurance Company and ZPIC Insurance Company, 6100-4th Ave S, Seattle, WA 98108. Administered in Canada by Canada Pet Health Insurance Services, Inc. dba trupanion and in the United States by Trupanion Managers USA, Inc. (CA license No. 0G22803, NPN 9588590). Please visit AmericanPetInsurance.com to review all available pet health insurance products. Source: Survey commissioned by dvm360, from April 19-June 9, 2022
5

out of 5

POSTED: | BY: Richard Miller

Great Experience

I was skeptical about getting pet insurance at first because I thought "what could ever go wrong?" Well let me tell you that anything and everything can go wrong. I searched the various pet insurance companies and I settled for Trupanion for several reasons. The first was that they would cover 90% of illnesses and accidents, the second being that there wasn't a yearly limit, and the third was the price. Even though the price was comparable, and in some cases lower, to other insurance companies that wasn't what brought me to Trupanion, it was #1 and #2. Now back to why I have had a great experience. My 1 year old female yellow lab came down with diarrhea that lasted for over a week. As other pet owners can attest to, diarrhea for that long can be deadly. I brought my girl to the vet for the initial examination and they ended up taking x-rays, prescribed medication and put her on some gentle food. That didn't totally work so I had to bring her back a second time again for another round of x-rays and different medication. After 8 or so days the diarrhea subsided and my girl was back to full health. As you can imagine the vet bill was costly but worth every dollar spend. I paid both bills in full but it sure was nice to have Trupanion on my side. They indeed paid 90% of the bill associated with the vet visits and didn't nickel and dime me to the point where they didn't pay anything. In fact they paid a great portion of the bill. My reluctance to purchase pet in
2

out of 5

POSTED: | BY: Bogart

Watch out for fee hikes in 2nd year

I have never had pet insurance before. So when I got my next dog I decided to get pet insurance. I had Trupanion insurance for 2 years with no claims. The price jumped from $37 to $65/month for a 3 year old mixed dog.I cannot tell you how the handle claims since I never had one.The rate adjustment is due to technological advancement not the age of the dog they assured me. So watch out for the price increase in 2nd year. I am not happy and will be looking elsewhere.
5

out of 5

POSTED: | BY: margot lanisng

Excellent response

OUr 10 year golden was diagnosed with a torn ACL. We submitted our claims and immediately recievedconfirmation that theyhad been received and were being processed. Within two weeks we received our checks. We alos recieved courteous phone calls from Trupanion to let us know that our cliams were being processed and the checks were on thier way. The service was suberb. Having insurance gave us the confidence to select the best care for our golden. She is now a puppy again walking on four legs within five weeks. Thank you trupanion,
2

out of 5

POSTED: | BY: Zach L.

74% Premium Increase

After only 1 year and a very small claim my insurance premium has increased 74%!!!! 2 months of paying this increase and they recover the cost of my entire claim. This is ridiculous!
5

out of 5

POSTED: | BY: Judy Haslup

Trupanion was very helpful

My dog Flynn decided to eat rocks but fortunately was able to pass them without surgery. Although it was a very stressful time for me I was comforted by the execellent care my Vet gave him (and me) and Trupanion stepped right up to handle my insurance claim. I would reccomend Trupanion to anyone who has a pet.
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Monthly Cost

Your monthly premium is determined by multiple factors including your pet’s species, gender, breed, age, zip code, and the deductible amount you choose if your policy allows.

Coverage

Depending on your plan, the Trupanion policy pays up to 100% of your vet bill for all eligible expenses. There are unlimited payout limits, always and Trupanion will never increase or cancel your coverage because of claims you submit. Coverage includes new accidents and illnesses, hereditary, congenital, and chronic conditions, diagnostic tests, hospital stays, and much more. Trupanion prides itself on paying out more on the dollar than any other provider and has paid out nearly $2 billion in claims to date.

Payout Limits

The Trupanion policy* has no payout limits, so whether your pet needs one quick visit or a lifetime of care, your coverage won’t quit. That can mean a big difference if your pet develops a chronic condition requiring extended care like allergies, diabetes, or even cancer.

Deductible

If your Trupanion policy has a deductible, you can customize it to fit your budget. You can choose from $50 to $1,000 in increments of $5, or choose to have no deductible at all. Trupanion deductibles are per-condition and good for the life of your pet. That means no annual resets-once a deductible is met, you never have to pay the deductible for that condition again.

Age Limits

All new pets can enroll from birth until their 14th birthday. Once your pet is enrolled, they can be enrolled for life

Waiting Period

Waiting periods vary by state. Please see your states policy for full coverage details. However, other providers may have additional waiting periods for congenital conditions like hip dysplasia, Trupanion does not.

Exclusions

Trupanion was developed to protect you and your pet from unexpected illnesses and injuries. That means we don’t cover “predictable” care costs that you can plan ahead for, like: Examination fees Wellness and preventive care Elective, or cosmetic procedures Sales tax, where applicable Like many other pet insurance providers, Trupanion does not cover pre-existing conditions. Whichever insurer you choose, it pays to enroll early! * Terms and Conditions apply. Coverage may vary by state. Not all veterinarians accept direct payment. Ask your veterinarian about Trupanion Vet Direct Pay. Underwritten in Canada by Omega General Insurance Company and GPIC Insurance Company and in the United States by American Pet Insurance Company and ZPIC Insurance Company, 6100-4th Ave S, Seattle, WA 98108. Please visit AmericanPetInsurance.com to review all available pet health insurance products.
Trupanion Pet Insurance detail
Trupanion was founded in 2000 with the goal to help pet owners plan for the unexpected and take the cost out of the care equation. They believe that the pets—and the veterinary professionals who help them—deserve better. That’s why Trupanion is a proud member of the North American Pet Health Insurance Association. We’re committed to sharing industry data, supporting animal welfare organizations, and working with federal and state regulators to help more pets get better care. Our members know we’re ahead of the pack, because there’s pet insurance—then there’s Trupanion: 24/7/365 Member Support—yes, even on holidays 20+ years of experience Nearly $2 Billion paid in claims Over 800,000 pets protected Unlimited Payouts The only provider that can pay your veterinarian directly at checkout* Accepted everywhere in the USA, Canada, Puerto Rico, and Australia * At participating hospitals
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