Trupanion | Pet Insurance Review

4.9

out of 5

Number of reviews 68,375

Pets can be full of surprises-so their insurance coverage shouldn’t be. That’s why Trupanion is dedicated to helping pets we love get the care they need. They’ve been around for more than 20 years, making them experts and setting standards for the industry. One perk of this, and what they pride themselves on, is the amount they pay out to pet owners for each claim. Paying out more on the dollar than any other pet insurance provider. To date they have paid out $2 Billion in claims and have insured nearly 1 million pets. Trupanion pets lead longer happier lives.1 Pets insured with Trupanion lived longer than pets without Trupanion because pet parents didn’t have to worry about the cost of the care their pet needed. Depending on the plan Trupanion covers up to 90% of eligible expenses, has unlimited payouts-always, and can pay your vet bill, within seconds, at time of checkout, so all you pay is your portion (anything not covered by Trupanion). They have transformed the way pet insurance handles claims by eliminating the reimbursement process. To put it simply, there is a reason why 98.7% of Trupanion members stay enrolled every month. 1 Based on a November 2020 internal study analyzing third party hospital claims data comparing pets insured with a Trupanion policy to pets without a Trupanion policy. * Terms and Conditions apply. Policy details vary by state, please review your states policy for full coverage details. Not all veterinarians accept direct payment. Ask your veterinarian about Trupanion Vet Direct Pay. Underwritten in Canada by Omega General Insurance Company and in the United States by American Pet Insurance Company and ZPIC Insurance Company, 6100-4th Ave S, Seattle, WA 98108. Administered in Canada by Canada Pet Health Insurance Services, Inc. dba trupanion and in the United States by Trupanion Managers USA, Inc. (CA license No. 0G22803, NPN 9588590). Please visit AmericanPetInsurance.com to review all available pet health insurance products. Source: Survey commissioned by dvm360, from April 19-June 9, 2022
5

out of 5

POSTED: | BY: Gwenn Youch

Trupanion saved Phoebe's life!

One late Sunday night my beautiful standard poodle a mere 2 years old began acting very strange. I was afraid, she acted as if she had a stroke, walking into the walls not responding to my calls. What to do but to take her to the hospital where they proceeded to admit her.The next morning the vet called, he wanted to do a CT scan, a sonogram and blood work. Two days later the results a huge abcess behind her left eye. Four weeks later after several more vet visits and alot of antibiotics Phoebe is a new dog! Begging to fetch the ball wanting to get up and go.Well as for me the total bill mounted up to almost seven thousand dollars, thank god I had pet insurance! Trupanion has been beyond wonderful, very responsive paying ninety percent of her medical expenses. Compassionate, fast a Godsend. I highly recommend Trupanion please tell all your pet loving friends about Trupanion.
5

out of 5

POSTED: | BY: Denise R.

Excellent customer service and fast payment.

When looking for pet insurance I decided to choose Trupanion because they were recommended by friends. It was an excellent choice. My Rottweiler Gus ruptured his ACL and Trupanion has been excellent to work with. They covered the expenses they said they would. Glad I selected them.
5

out of 5

POSTED: | BY: Diane A

Easy-breezy

Four months into my recovering from knee surgery it was odd that our our dog, Bailey, started limping. As he is an intuitive dog and very in tune with me, Family and friends commented that he was showing sympathetic symptoms. Imagine our surprise when we took him to the vet and found out he too had a torn ACL and was in need of surgery. At a cost of close to $3,000 in order to have the surgery, we would have been in a position where we would of had to consider putting our dog down so that he wouldn't be in pain. Having Trupanion put us in a position where we did not have to make that dreadful decision. My dog had his two week check-up and we received word from Trupanion that our 90% , less deductible will be sent out shortly. Every step of the way, Trupanion sent e-mails to check up on Bailey and to let me know the progress with our cases as it was my first submission. During this trying time, Trupanion has truly been a God send. The process was easy. Because the paperwork was not an issue, our concerns were completely on Bailey. Thank you
5

out of 5

POSTED: | BY: Goddess

No hassle process of the claim

I've been joining Trupanion for 2 years now. I've had submitted claim forms to Trupanion for 2-3 times. They processed the claims pretty fast without any hassles. Normally it takes a few days for them to completing the claim and they will send the check to me within a week.
5

out of 5

POSTED: | BY: rosemary Bailey

Aussie Doodle (breed)

My dog Max had an operation on his cruciate ligament on Oct. 3 2012. The response from Trupanion was efficient, compassionate and timely in responding to my queries and reimbursements. I was most impressed.
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Monthly Cost

Your monthly premium is determined by multiple factors including your pet’s species, gender, breed, age, zip code, and the deductible amount you choose if your policy allows.

Coverage

Depending on your plan, the Trupanion policy pays up to 100% of your vet bill for all eligible expenses. There are unlimited payout limits, always and Trupanion will never increase or cancel your coverage because of claims you submit. Coverage includes new accidents and illnesses, hereditary, congenital, and chronic conditions, diagnostic tests, hospital stays, and much more. Trupanion prides itself on paying out more on the dollar than any other provider and has paid out nearly $2 billion in claims to date.

Payout Limits

The Trupanion policy* has no payout limits, so whether your pet needs one quick visit or a lifetime of care, your coverage won’t quit. That can mean a big difference if your pet develops a chronic condition requiring extended care like allergies, diabetes, or even cancer.

Deductible

If your Trupanion policy has a deductible, you can customize it to fit your budget. You can choose from $50 to $1,000 in increments of $5, or choose to have no deductible at all. Trupanion deductibles are per-condition and good for the life of your pet. That means no annual resets-once a deductible is met, you never have to pay the deductible for that condition again.

Age Limits

All new pets can enroll from birth until their 14th birthday. Once your pet is enrolled, they can be enrolled for life

Waiting Period

Waiting periods vary by state. Please see your states policy for full coverage details. However, other providers may have additional waiting periods for congenital conditions like hip dysplasia, Trupanion does not.

Exclusions

Trupanion was developed to protect you and your pet from unexpected illnesses and injuries. That means we don’t cover “predictable” care costs that you can plan ahead for, like: Examination fees Wellness and preventive care Elective, or cosmetic procedures Sales tax, where applicable Like many other pet insurance providers, Trupanion does not cover pre-existing conditions. Whichever insurer you choose, it pays to enroll early! * Terms and Conditions apply. Coverage may vary by state. Not all veterinarians accept direct payment. Ask your veterinarian about Trupanion Vet Direct Pay. Underwritten in Canada by Omega General Insurance Company and GPIC Insurance Company and in the United States by American Pet Insurance Company and ZPIC Insurance Company, 6100-4th Ave S, Seattle, WA 98108. Please visit AmericanPetInsurance.com to review all available pet health insurance products.
Trupanion Pet Insurance detail
Trupanion was founded in 2000 with the goal to help pet owners plan for the unexpected and take the cost out of the care equation. They believe that the pets—and the veterinary professionals who help them—deserve better. That’s why Trupanion is a proud member of the North American Pet Health Insurance Association. We’re committed to sharing industry data, supporting animal welfare organizations, and working with federal and state regulators to help more pets get better care. Our members know we’re ahead of the pack, because there’s pet insurance—then there’s Trupanion: 24/7/365 Member Support—yes, even on holidays 20+ years of experience Nearly $2 Billion paid in claims Over 800,000 pets protected Unlimited Payouts The only provider that can pay your veterinarian directly at checkout* Accepted everywhere in the USA, Canada, Puerto Rico, and Australia * At participating hospitals
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