Trupanion | Pet Insurance Review

4.9

out of 5

Number of reviews 68,786

Pets can be full of surprises-so their insurance coverage shouldn’t be. That’s why Trupanion is dedicated to helping pets we love get the care they need. They’ve been around for more than 20 years, making them experts and setting standards for the industry. One perk of this, and what they pride themselves on, is the amount they pay out to pet owners for each claim. Paying out more on the dollar than any other pet insurance provider. To date they have paid out $2 Billion in claims and have insured nearly 1 million pets. Trupanion pets lead longer happier lives.1 Pets insured with Trupanion lived longer than pets without Trupanion because pet parents didn’t have to worry about the cost of the care their pet needed. Depending on the plan Trupanion covers up to 90% of eligible expenses, has unlimited payouts-always, and can pay your vet bill, within seconds, at time of checkout, so all you pay is your portion (anything not covered by Trupanion). They have transformed the way pet insurance handles claims by eliminating the reimbursement process. To put it simply, there is a reason why 98.7% of Trupanion members stay enrolled every month. 1 Based on a November 2020 internal study analyzing third party hospital claims data comparing pets insured with a Trupanion policy to pets without a Trupanion policy. * Terms and Conditions apply. Policy details vary by state, please review your states policy for full coverage details. Not all veterinarians accept direct payment. Ask your veterinarian about Trupanion Vet Direct Pay. Underwritten in Canada by Omega General Insurance Company and in the United States by American Pet Insurance Company and ZPIC Insurance Company, 6100-4th Ave S, Seattle, WA 98108. Administered in Canada by Canada Pet Health Insurance Services, Inc. dba trupanion and in the United States by Trupanion Managers USA, Inc. (CA license No. 0G22803, NPN 9588590). Please visit AmericanPetInsurance.com to review all available pet health insurance products. Source: Survey commissioned by dvm360, from April 19-June 9, 2022
5

out of 5

POSTED: | BY: Debra Bonsignore

Great Company, Great Service, Exceptional Staff

I adopted a rescued racing greyhound who was diagnosed with epilepsy. Taking on the lifelong management of such a chronic condition is a huge challenge. The fact that Dallas had Trupanion Pet Insurance in place when I adopted him has made the entire situation much easier to deal with. Trupanion Pet Insurance coverage has helped me afford to work with my veterinarian and I explore different medications and treatment options. As a result, Dallas has gone from having seizures every 3-6 weeks to going as long as 15 weeks without a seizure. That is an amazing improvement and a benefit for both of us.In addition to the obvious and measurable benefits of the insurance coverage is the immeasurable benefit of the exceptional staff that Trupanion employs. I have had several occasions where I have called the company with questions and every single person I have spoken with (and you speak to a real, live person when you call) is friendly and outgoing, helpful and knowledgeable. The staff members are all animal lovers who obviously enjoy their jobs and are thorough and professional in their handling of your questions. You are treated like a valued customer and their concern for you and your pet is so evident.
5

out of 5

POSTED: | BY: MARIE CUSHEN

Diva Cushen - Lymphoma

In chemotherapy treatment at UC Davis since 4/24/2014 and has been in remission since. Her doctors believe she is doing really well; continues to accept treatment well, continues to eat and drink water normally w/o nausea or vomiting, and is happy. and playful
5

out of 5

POSTED: | BY: Edda Talavera

Hematuria

My 10 month long haired mini dachshund suffered from hematuria last week. He had to be hospitalized for one night with IV, antibiotics, prescription food, antibiotics, blood tests, etc. Over $400. Trupanion covered 90% of eligible expenses. Thank you.
5

out of 5

POSTED: | BY: Romi

Superb Insurance

Trupanion has been nothing but wonderful from day one that I purchased a policy for my Yorkshire Terrier Romi. Their customer service is impeccable, the quickness In review of claims is more efficient, and faster than human insurance! Payment is promptly made! I feel as though they "truly" care about my pets health, and that is an amazing feeling :-)
5

out of 5

POSTED: | BY: Allan Huang

Very good pet insurance company to deal with.

1st time trying out the Pet Insurance. Very friendly and helpful overall. The staff reviews all the claims accurately and issue the checks efficiently w/o any further questions asked. Much better than human insurance company by all means. Will recommend friends over here.
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Monthly Cost

Your monthly premium is determined by multiple factors including your pet’s species, gender, breed, age, zip code, and the deductible amount you choose if your policy allows.

Coverage

Depending on your plan, the Trupanion policy pays up to 100% of your vet bill for all eligible expenses. There are unlimited payout limits, always and Trupanion will never increase or cancel your coverage because of claims you submit. Coverage includes new accidents and illnesses, hereditary, congenital, and chronic conditions, diagnostic tests, hospital stays, and much more. Trupanion prides itself on paying out more on the dollar than any other provider and has paid out nearly $2 billion in claims to date.

Payout Limits

The Trupanion policy* has no payout limits, so whether your pet needs one quick visit or a lifetime of care, your coverage won’t quit. That can mean a big difference if your pet develops a chronic condition requiring extended care like allergies, diabetes, or even cancer.

Deductible

If your Trupanion policy has a deductible, you can customize it to fit your budget. You can choose from $50 to $1,000 in increments of $5, or choose to have no deductible at all. Trupanion deductibles are per-condition and good for the life of your pet. That means no annual resets-once a deductible is met, you never have to pay the deductible for that condition again.

Age Limits

All new pets can enroll from birth until their 14th birthday. Once your pet is enrolled, they can be enrolled for life

Waiting Period

Waiting periods vary by state. Please see your states policy for full coverage details. However, other providers may have additional waiting periods for congenital conditions like hip dysplasia, Trupanion does not.

Exclusions

Trupanion was developed to protect you and your pet from unexpected illnesses and injuries. That means we don’t cover “predictable” care costs that you can plan ahead for, like: Examination fees Wellness and preventive care Elective, or cosmetic procedures Sales tax, where applicable Like many other pet insurance providers, Trupanion does not cover pre-existing conditions. Whichever insurer you choose, it pays to enroll early! * Terms and Conditions apply. Coverage may vary by state. Not all veterinarians accept direct payment. Ask your veterinarian about Trupanion Vet Direct Pay. Underwritten in Canada by Omega General Insurance Company and GPIC Insurance Company and in the United States by American Pet Insurance Company and ZPIC Insurance Company, 6100-4th Ave S, Seattle, WA 98108. Please visit AmericanPetInsurance.com to review all available pet health insurance products.
Trupanion Pet Insurance detail
Trupanion was founded in 2000 with the goal to help pet owners plan for the unexpected and take the cost out of the care equation. They believe that the pets—and the veterinary professionals who help them—deserve better. That’s why Trupanion is a proud member of the North American Pet Health Insurance Association. We’re committed to sharing industry data, supporting animal welfare organizations, and working with federal and state regulators to help more pets get better care. Our members know we’re ahead of the pack, because there’s pet insurance—then there’s Trupanion: 24/7/365 Member Support—yes, even on holidays 20+ years of experience Nearly $2 Billion paid in claims Over 800,000 pets protected Unlimited Payouts The only provider that can pay your veterinarian directly at checkout* Accepted everywhere in the USA, Canada, Puerto Rico, and Australia * At participating hospitals
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