Trupanion | Pet Insurance Review

4.9

out of 5

Number of reviews 66,493

Pets can be full of surprises-so their insurance coverage shouldn’t be. That’s why Trupanion is dedicated to helping pets we love get the care they need. They’ve been around for more than 20 years, making them experts and setting standards for the industry. One perk of this, and what they pride themselves on, is the amount they pay out to pet owners for each claim. Paying out more on the dollar than any other pet insurance provider. To date they have paid out $2 Billion in claims and have insured nearly 1 million pets. Trupanion pets lead longer happier lives.1 Pets insured with Trupanion lived longer than pets without Trupanion because pet parents didn’t have to worry about the cost of the care their pet needed. Depending on the plan Trupanion covers up to 90% of eligible expenses, has unlimited payouts-always, and can pay your vet bill, within seconds, at time of checkout, so all you pay is your portion (anything not covered by Trupanion). They have transformed the way pet insurance handles claims by eliminating the reimbursement process. To put it simply, there is a reason why 98.7% of Trupanion members stay enrolled every month. 1 Based on a November 2020 internal study analyzing third party hospital claims data comparing pets insured with a Trupanion policy to pets without a Trupanion policy. * Terms and Conditions apply. Policy details vary by state, please review your states policy for full coverage details. Not all veterinarians accept direct payment. Ask your veterinarian about Trupanion Vet Direct Pay. Underwritten in Canada by Omega General Insurance Company and in the United States by American Pet Insurance Company and ZPIC Insurance Company, 6100-4th Ave S, Seattle, WA 98108. Administered in Canada by Canada Pet Health Insurance Services, Inc. dba trupanion and in the United States by Trupanion Managers USA, Inc. (CA license No. 0G22803, NPN 9588590). Please visit AmericanPetInsurance.com to review all available pet health insurance products. Source: Survey commissioned by dvm360, from April 19-June 9, 2022
5

out of 5

POSTED: | BY: Patricia O'Brien

Trupanion - thumbs up

Fortunately my vet office was offering a free 30 day promotional trial for trupanion pet insurance and the front desk person lectured me about signing up because it wouldn't work if I didn't go on line and register. Usually I would ignore and not follow through, but I took her advise. I honestly never believed in pet insurance - always thought it was a scam. My 3 1/2 month old Great Dane puppy got really sick quickly. She wasn't eating, extremely weak with 105 temp. She got referred to the Emergency/specialist vet and was kept overnight for observation testing, IV etc. The bill was about $2,200 and I got back $1,600 from trupanion in about 2 weeks!!! I am still going to submit the prescription medication receipts which I think will also be covered. Communication and follow through were great. I have read reviews that their costs increases after the first year even though they claim they don't do that, so time will tell. The only thing that I was disappointed in was that they didn't cover the specialists office visit. So I had already paid my regular vet visit and then got referred to the specialist, they charged me another office visit 10 minutes later. So even though it was a referral they didn't cover that office visit. All XRAYS, overnight care, IV etc were all covered. I am "sold" and have signed on for a year!
5

out of 5

POSTED: | BY: Katie Frost

Excellent Updates

I have always insured my dog, just in case. Coming from the UK pet insurance is soooo much cheaper, so my husband begrudges paying for it in Canada. However, this proved invaluable as our puppy just contracted Parvo. Even though she had been given all her shots she caught it. It was great piece of mind knowing that she was covered, so the vets could give her whatever she needed to get better. Trupanion have a very easy claim form to fill out. I come from an insurance background so I know to read the T&C's to see exactly what is covered. The communication via email was excellent as it was timely and they didn't leave you wondering about what stage the claim is at. The only thing was that I received 2 claim emails and this was a little confusing as I thought all her treatment was the same claim. I emailed back to question this and they said I had two claims in. I called to query this and after 10 minutes on hold, was told it was an input error. However, when the claim came through they are treating it as 2 claims (Only one lot of excess though). Overall, it is great peace of mind to know that my fur babies are covered no matter what, to any amount, any number of times.
1

out of 5

POSTED: | BY: edna shire

petinsurance review

there was some confustion and alot of wasted phone fax time on these claims and you still messed up and sent me a cheque that was to go to my vet
5

out of 5

POSTED: | BY: Dr. Diane

great

ericka wells is absolutely fantastic and I will always reccommend the Trupanion Program as a Pet Smart Trainer In Spring hill florida. With out ERICKA WELLS I WOULD have been devastated. Thank you to her and all her caring!!!! Diane ,Danann, John
5

out of 5

POSTED: | BY: Thomas James

operation rear leg torn loose kneecap

Dexter who is a very active dog injured his back leg by tearing the kneecap loose, with Trupanion there was no hassle thay gave approval almost immediately and as my wife and I are old age pensioners on a fixed income that was a great weight lifted off our shoulders knowing that Trupanion was there for us hassle free to help pay for the operation to repair and heal his leg
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Monthly Cost

Your monthly premium is determined by multiple factors including your pet’s species, gender, breed, age, zip code, and the deductible amount you choose if your policy allows.

Coverage

Depending on your plan, the Trupanion policy pays up to 100% of your vet bill for all eligible expenses. There are unlimited payout limits, always and Trupanion will never increase or cancel your coverage because of claims you submit. Coverage includes new accidents and illnesses, hereditary, congenital, and chronic conditions, diagnostic tests, hospital stays, and much more. Trupanion prides itself on paying out more on the dollar than any other provider and has paid out nearly $2 billion in claims to date.

Payout Limits

The Trupanion policy* has no payout limits, so whether your pet needs one quick visit or a lifetime of care, your coverage won’t quit. That can mean a big difference if your pet develops a chronic condition requiring extended care like allergies, diabetes, or even cancer.

Deductible

If your Trupanion policy has a deductible, you can customize it to fit your budget. You can choose from $50 to $1,000 in increments of $5, or choose to have no deductible at all. Trupanion deductibles are per-condition and good for the life of your pet. That means no annual resets-once a deductible is met, you never have to pay the deductible for that condition again.

Age Limits

All new pets can enroll from birth until their 14th birthday. Once your pet is enrolled, they can be enrolled for life

Waiting Period

Waiting periods vary by state. Please see your states policy for full coverage details. However, other providers may have additional waiting periods for congenital conditions like hip dysplasia, Trupanion does not.

Exclusions

Trupanion was developed to protect you and your pet from unexpected illnesses and injuries. That means we don’t cover “predictable” care costs that you can plan ahead for, like: Examination fees Wellness and preventive care Elective, or cosmetic procedures Sales tax, where applicable Like many other pet insurance providers, Trupanion does not cover pre-existing conditions. Whichever insurer you choose, it pays to enroll early! * Terms and Conditions apply. Coverage may vary by state. Not all veterinarians accept direct payment. Ask your veterinarian about Trupanion Vet Direct Pay. Underwritten in Canada by Omega General Insurance Company and GPIC Insurance Company and in the United States by American Pet Insurance Company and ZPIC Insurance Company, 6100-4th Ave S, Seattle, WA 98108. Please visit AmericanPetInsurance.com to review all available pet health insurance products.
Trupanion Pet Insurance detail
Trupanion was founded in 2000 with the goal to help pet owners plan for the unexpected and take the cost out of the care equation. They believe that the pets—and the veterinary professionals who help them—deserve better. That’s why Trupanion is a proud member of the North American Pet Health Insurance Association. We’re committed to sharing industry data, supporting animal welfare organizations, and working with federal and state regulators to help more pets get better care. Our members know we’re ahead of the pack, because there’s pet insurance—then there’s Trupanion: 24/7/365 Member Support—yes, even on holidays 20+ years of experience Nearly $2 Billion paid in claims Over 800,000 pets protected Unlimited Payouts The only provider that can pay your veterinarian directly at checkout* Accepted everywhere in the USA, Canada, Puerto Rico, and Australia * At participating hospitals
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