Trupanion | Pet Insurance Review

4.9

out of 5

Number of reviews 64,522

Pets can be full of surprises-so their insurance coverage shouldn’t be. That’s why Trupanion is dedicated to helping pets we love get the care they need. They’ve been around for more than 20 years, making them experts and setting standards for the industry. One perk of this, and what they pride themselves on, is the amount they pay out to pet owners for each claim. Paying out more on the dollar than any other pet insurance provider. To date they have paid out $2 Billion in claims and have insured nearly 1 million pets. Trupanion pets lead longer happier lives.1 Pets insured with Trupanion lived longer than pets without Trupanion because pet parents didn’t have to worry about the cost of the care their pet needed. Depending on the plan Trupanion covers up to 90% of eligible expenses, has unlimited payouts-always, and can pay your vet bill, within seconds, at time of checkout, so all you pay is your portion (anything not covered by Trupanion). They have transformed the way pet insurance handles claims by eliminating the reimbursement process. To put it simply, there is a reason why 98.7% of Trupanion members stay enrolled every month. 1 Based on a November 2020 internal study analyzing third party hospital claims data comparing pets insured with a Trupanion policy to pets without a Trupanion policy. * Terms and Conditions apply. Policy details vary by state, please review your states policy for full coverage details. Not all veterinarians accept direct payment. Ask your veterinarian about Trupanion Vet Direct Pay. Underwritten in Canada by Omega General Insurance Company and in the United States by American Pet Insurance Company and ZPIC Insurance Company, 6100-4th Ave S, Seattle, WA 98108. Administered in Canada by Canada Pet Health Insurance Services, Inc. dba trupanion and in the United States by Trupanion Managers USA, Inc. (CA license No. 0G22803, NPN 9588590). Please visit AmericanPetInsurance.com to review all available pet health insurance products. Source: Survey commissioned by dvm360, from April 19-June 9, 2022
5

out of 5

POSTED: | BY: Mattie

Quick, easy, puts our mind at ease

We had an emergency with our 3 yr old Pomeranian one night, she had something stuck in her esophagus & was clearly choking / could not breath. It was a moment of sheer terror as she began throwing up white foam non-stop & could not control her bowels. Her gums had turned a purple color & her eyes were bloodshot & bulging out of her head. Panicking, we brought her in to the Animal Emergency Hospital & luckily they were able to do a scope procedure immediately which saved her & also, luckily did not further damage her esophagus, which would have required invasive surgery to fix. There was no price we wouldn't have paid to save our little one's life, but remembering that we had pet insurance really helped put our mind at ease & focus on what was most important, helping our pommie recover. Trupanion was very hassle-free, quick & easy. The hospital helped us submit the claim & almost immediately, Trupanion had our checks in the mail. The turn-around time was impressive & they followed up with many emails regarding the claim & to check up on our pommie. No one thinks about pet insurance, but it was definitely worth it to invest in it as it gave us one less thing to worry about in an already stressful moment while we waited for the status of our dog after the procedure. I would definitely recommend Trupanion & am so glad our Vet suggested pet insurance to us when we first brought our puppy home.
5

out of 5

POSTED: | BY: Chris

Fabulous Experience

It was only a couple of months after we signed up with Trupanion that our puppy Izzy (chihuaua/beagle mix, we think!) was diagnosed with an Inguinal Hernia. We took her in for surgery and our vet handled the submission of the claim directly. Trupanion worked very quickly and contacted the prior vets for complete medical history records, and in short order approved and paid the claim. It took less than a week since they received the claim. They kept us well informed of the claim status as it was received and progressed. This incident alone paid for our first year of premiums. We were very impressed with the entire experience.
5

out of 5

POSTED: | BY: Taurek

Torn ccl in both knees

My dog tore his ccl in both knees, and they covered it no questions asked.
5

out of 5

POSTED: | BY: Ellen Vogel

Quick response to claims

My cat had pancreatitis and uroabdomen. Trupanion paid the claims for both his regular vet and for the emergency clinic before my credit card bill was due! I've had a couple of smaller claims since insuring my pets, but this one was over $1,500 and they paid the full 90% less the office visits. It would have been tough managing without insurance, and I probably would not have been able to get him the 24 care he needed the first night.
5

out of 5

POSTED: | BY: Taunia

Great Experience

Our 4 month Old Engilsh Bulldog hurt her leg. She needed immeidate surgery to repair a torn ACL and Miniscus. For the many exams, xrays, surgery the cost was well over 4,000. We were stressed out and worried about her. Trupanion paid us so quickly withoout hassels of other pet insurance companies would out you though, which allowed us to focus on her healing

Monthly Cost

Your monthly premium is determined by multiple factors including your pet’s species, gender, breed, age, zip code, and the deductible amount you choose if your policy allows.

Coverage

Depending on your plan, the Trupanion policy pays up to 100% of your vet bill for all eligible expenses. There are unlimited payout limits, always and Trupanion will never increase or cancel your coverage because of claims you submit. Coverage includes new accidents and illnesses, hereditary, congenital, and chronic conditions, diagnostic tests, hospital stays, and much more. Trupanion prides itself on paying out more on the dollar than any other provider and has paid out nearly $2 billion in claims to date.

Payout Limits

The Trupanion policy* has no payout limits, so whether your pet needs one quick visit or a lifetime of care, your coverage won’t quit. That can mean a big difference if your pet develops a chronic condition requiring extended care like allergies, diabetes, or even cancer.

Deductible

If your Trupanion policy has a deductible, you can customize it to fit your budget. You can choose from $50 to $1,000 in increments of $5, or choose to have no deductible at all. Trupanion deductibles are per-condition and good for the life of your pet. That means no annual resets-once a deductible is met, you never have to pay the deductible for that condition again.

Age Limits

All new pets can enroll from birth until their 14th birthday. Once your pet is enrolled, they can be enrolled for life

Waiting Period

Waiting periods vary by state. Please see your states policy for full coverage details. However, other providers may have additional waiting periods for congenital conditions like hip dysplasia, Trupanion does not.

Exclusions

Trupanion was developed to protect you and your pet from unexpected illnesses and injuries. That means we don’t cover “predictable” care costs that you can plan ahead for, like: Examination fees Wellness and preventive care Elective, or cosmetic procedures Sales tax, where applicable Like many other pet insurance providers, Trupanion does not cover pre-existing conditions. Whichever insurer you choose, it pays to enroll early! * Terms and Conditions apply. Coverage may vary by state. Not all veterinarians accept direct payment. Ask your veterinarian about Trupanion Vet Direct Pay. Underwritten in Canada by Omega General Insurance Company and GPIC Insurance Company and in the United States by American Pet Insurance Company and ZPIC Insurance Company, 6100-4th Ave S, Seattle, WA 98108. Please visit AmericanPetInsurance.com to review all available pet health insurance products.
Trupanion was founded in 2000 with the goal to help pet owners plan for the unexpected and take the cost out of the care equation. They believe that the pets—and the veterinary professionals who help them—deserve better. That’s why Trupanion is a proud member of the North American Pet Health Insurance Association. We’re committed to sharing industry data, supporting animal welfare organizations, and working with federal and state regulators to help more pets get better care. Our members know we’re ahead of the pack, because there’s pet insurance—then there’s Trupanion: 24/7/365 Member Support—yes, even on holidays 20+ years of experience Nearly $2 Billion paid in claims Over 800,000 pets protected Unlimited Payouts The only provider that can pay your veterinarian directly at checkout* Accepted everywhere in the USA, Canada, Puerto Rico, and Australia * At participating hospitals

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