Trupanion | Pet Insurance Review

4.9

out of 5

Number of reviews 60,506

  • 60 Days
  • 1 Year
  • Lifetime
  • Rating
  • 5.0
  • 4.7
  • 4.9
  • Count
  • 5
  • 496
  • 60,506

Updated: May 29, 2024

Pets can be full of surprises-so their insurance coverage shouldn’t be. That’s why Trupanion is dedicated to helping pets we love get the care they need. They’ve been around for more than 20 years, making them experts and setting standards for the industry. One perk of this, and what they pride themselves on, is the amount they pay out to pet owners for each claim. Paying out more on the dollar than any other pet insurance provider. To date they have paid out $2 Billion in claims and have insured nearly 1 million pets. Trupanion pets lead longer happier lives.1 Pets insured with Trupanion lived longer than pets without Trupanion because pet parents didn’t have to worry about the cost of the care their pet needed. Depending on the plan Trupanion covers up to 90% of eligible expenses, has unlimited payouts-always, and can pay your vet bill, within seconds, at time of checkout, so all you pay is your portion (anything not covered by Trupanion). They have transformed the way pet insurance handles claims by eliminating the reimbursement process. To put it simply, there is a reason why 98.7% of Trupanion members stay enrolled every month. 1 Based on a November 2020 internal study analyzing third party hospital claims data comparing pets insured with a Trupanion policy to pets without a Trupanion policy. * Terms and Conditions apply. Policy details vary by state, please review your states policy for full coverage details. Not all veterinarians accept direct payment. Ask your veterinarian about Trupanion Vet Direct Pay. Underwritten in Canada by Omega General Insurance Company and in the United States by American Pet Insurance Company and ZPIC Insurance Company, 6100-4th Ave S, Seattle, WA 98108. Administered in Canada by Canada Pet Health Insurance Services, Inc. dba trupanion and in the United States by Trupanion Managers USA, Inc. (CA license No. 0G22803, NPN 9588590). Please visit AmericanPetInsurance.com to review all available pet health insurance products. Source: Survey commissioned by dvm360, from April 19-June 9, 2022
5

out of 5

POSTED: | BY: Pat

You have to have it when you have a pet

We are so thankful to have such a wonderful insurance as Trupanian. Our dear family cat had a torn ACL and throughout and after recovery we got reinbursed in a very quick and simple way. The staff at Trupanian is exceptional with their care and help. If you can afford having a pet you cannot afford to be without insurance. This is the best thing you can do to have peace of mind in case you need it for a minor or major problem with your pet. And be thankful if you don't need it so you know that it will help another pet in need. We believe that standing before that situation of a lifethreatening or shortened lifespan due to a illness should not be a moneyissue. And with having an insurance you don't have to worry if you can pay for it or not. I would only recommend Trupanian. We researched a lot of insurances and with all the options Trupanian is truly the best. Thank you so much Trupanian, you are so true to your dear loved pets.
5

out of 5

POSTED: | BY: Karen Carter

Trupanion Saved My Dog

I would not have been able to afford the emergency veterinary care that my Aussie/Border Collie cross received twice; once due to an accident and once to a life threatening illness. Both times the bill was over $1000. I can hardly believe how easy it was to have my claim processed and 90% of my bills paid. I wish my personal health insurance was this efficient. I would recommend this company without hesitation. They are literally life savers.
5

out of 5

POSTED: | BY: Helen

Superior

Never had a problem - claims processed quickly -great company to deal with!
5

out of 5

POSTED: | BY: Lisa-Gail

Fantastic Service from Trupanion

My cat had gastroenteritis, and had to receive urgent madical care, which cost $437.50. I submitted my very first claim to Trupanion for these medical fees. What fantastic service and response I received from Trupanion!The entire claim process was very easy. I spoke directly to a Trupanion agent who guided me through the claim process and all the necessary documents that had to be submitted. It took a total of one week to do all of the following: (1)get the medical records for my cat, (2) post them to Trupanion,(3) have them verified by Trupanion, (4)then Trupanion sent an email with a favorable response, indicating my cheque was on the way! So within two weeks from submitting the claim I was reimbursed $346.95 for all eligible costs!!! If only medical insurance for humans could be so easy!! Thank you Trupanion for assisting in my medical expenses for my little fluffy friend!
5

out of 5

POSTED: | BY: Elaine

Thanks a billion!

My daughter Mango (a Jack Russell Terrier) developed severe allergies and would bite/scratch herself all over her body until she bled and hair would start falling out. It breaks our hearts to see her suffer like that. We would really like to thank Trupanion for their help, support and quick time to handle replies and claims!
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Monthly Cost

Your monthly premium is determined by multiple factors including your pet’s species, gender, breed, age, zip code, and the deductible amount you choose if your policy allows.

Coverage

Depending on your plan, the Trupanion policy pays up to 100% of your vet bill for all eligible expenses. There are unlimited payout limits, always and Trupanion will never increase or cancel your coverage because of claims you submit. Coverage includes new accidents and illnesses, hereditary, congenital, and chronic conditions, diagnostic tests, hospital stays, and much more. Trupanion prides itself on paying out more on the dollar than any other provider and has paid out nearly $2 billion in claims to date.

Payout Limits

The Trupanion policy* has no payout limits, so whether your pet needs one quick visit or a lifetime of care, your coverage won’t quit. That can mean a big difference if your pet develops a chronic condition requiring extended care like allergies, diabetes, or even cancer.

Deductible

If your Trupanion policy has a deductible, you can customize it to fit your budget. You can choose from $50 to $1,000 in increments of $5, or choose to have no deductible at all. Trupanion deductibles are per-condition and good for the life of your pet. That means no annual resets-once a deductible is met, you never have to pay the deductible for that condition again.

Age Limits

All new pets can enroll from birth until their 14th birthday. Once your pet is enrolled, they can be enrolled for life

Waiting Period

Waiting periods vary by state. Please see your states policy for full coverage details. However, other providers may have additional waiting periods for congenital conditions like hip dysplasia, Trupanion does not.

Exclusions

Trupanion was developed to protect you and your pet from unexpected illnesses and injuries. That means we don’t cover “predictable” care costs that you can plan ahead for, like: Examination fees Wellness and preventive care Elective, or cosmetic procedures Sales tax, where applicable Like many other pet insurance providers, Trupanion does not cover pre-existing conditions. Whichever insurer you choose, it pays to enroll early! * Terms and Conditions apply. Coverage may vary by state. Not all veterinarians accept direct payment. Ask your veterinarian about Trupanion Vet Direct Pay. Underwritten in Canada by Omega General Insurance Company and GPIC Insurance Company and in the United States by American Pet Insurance Company and ZPIC Insurance Company, 6100-4th Ave S, Seattle, WA 98108. Please visit AmericanPetInsurance.com to review all available pet health insurance products.
Trupanion Pet Insurance detail
Trupanion was founded in 2000 with the goal to help pet owners plan for the unexpected and take the cost out of the care equation. They believe that the pets—and the veterinary professionals who help them—deserve better. That’s why Trupanion is a proud member of the North American Pet Health Insurance Association. We’re committed to sharing industry data, supporting animal welfare organizations, and working with federal and state regulators to help more pets get better care. Our members know we’re ahead of the pack, because there’s pet insurance—then there’s Trupanion: 24/7/365 Member Support—yes, even on holidays 20+ years of experience Nearly $2 Billion paid in claims Over 800,000 pets protected Unlimited Payouts The only provider that can pay your veterinarian directly at checkout* Accepted everywhere in the USA, Canada, Puerto Rico, and Australia * At participating hospitals
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