Trupanion | Pet Insurance Review

4.9

out of 5

Number of reviews 73,743

Pets can be full of surprises-so their insurance coverage shouldn’t be. That’s why Trupanion is dedicated to helping pets we love get the care they need. They’ve been around for more than 20 years, making them experts and setting standards for the industry. One perk of this, and what they pride themselves on, is the amount they pay out to pet owners for each claim. Paying out more on the dollar than any other pet insurance provider. To date they have paid out $2 Billion in claims and have insured nearly 1 million pets. Trupanion pets lead longer happier lives.1 Pets insured with Trupanion lived longer than pets without Trupanion because pet parents didn’t have to worry about the cost of the care their pet needed. Depending on the plan Trupanion covers up to 90% of eligible expenses, has unlimited payouts-always, and can pay your vet bill, within seconds, at time of checkout, so all you pay is your portion (anything not covered by Trupanion). They have transformed the way pet insurance handles claims by eliminating the reimbursement process. To put it simply, there is a reason why 98.7% of Trupanion members stay enrolled every month. 1 Based on a November 2020 internal study analyzing third party hospital claims data comparing pets insured with a Trupanion policy to pets without a Trupanion policy. * Terms and Conditions apply. Policy details vary by state, please review your states policy for full coverage details. Not all veterinarians accept direct payment. Ask your veterinarian about Trupanion Vet Direct Pay. Underwritten in Canada by Omega General Insurance Company and in the United States by American Pet Insurance Company and ZPIC Insurance Company, 6100-4th Ave S, Seattle, WA 98108. Administered in Canada by Canada Pet Health Insurance Services, Inc. dba trupanion and in the United States by Trupanion Managers USA, Inc. (CA license No. 0G22803, NPN 9588590). Please visit AmericanPetInsurance.com to review all available pet health insurance products. Source: Survey commissioned by dvm360, from April 19-June 9, 2022
5

out of 5

POSTED: | BY: Jacqueline DeJohn

Trupanion Saved my dogs life!

Trupanion saved my dogs life because they allowed me to have the finances to pay for my dogs’ tests, x rays, hospital stay and surgeries. They also kept me out of debt or having to say no don’t do that procedure it is too expensive! I am so lucky to have dog insurance, I now have it on my brother’s 2 year old dog too! Highly Recommend them! I am do thankful and fortunate to have Trupanion pet insurance for my dog Zeus! It was the smartest thing to do for me, my family and him. It allowed us to make expensive medical decisions for the dog easy. Since I had Trupanion I knew I could do what we needed to be done by the doctors to try to save Zeus! This was a very stressful time for me! Trupanion made it a lot easier on me! There hotline was excellent, everyone was so nice and helpful. They were extremely quick with setting up the claims process and paying it out (within 2 weeks for a first claim! The hospital did have the express system!) This could have been a very hard process but it was so easy because of them. Trupanion saved my dogs life because they allowed me to have the finances to pay for my dogs’ tests, x rays, hospital stay and surgeries. They also kept me out of debt or having to say no don’t do that procedure it is too expensive! I am so lucky to have dog insurance, I now have it on my brother’s 2 year old dog too! Highly recommend them! Zeus digested a foreign body and it entered his intestines. Thankfully, I had Trupanion pet insurance!!! I was able to get x-rays, blood work, IVs, sonograms and many more tests done on him, plus the stay at the hospital was covered 90%. Having this allowed me to have financial freedom and make decisions from the heart vs about the money! I was able to approve the payment of the tests and surgery that the doctors needed to do to save my dogs life. They paid a $7,000 claim!
5

out of 5

POSTED: | BY: Lisa

Extremely kind and helpful.

Trupanion was super helpful and kind when I called in with many questions about our policy.
5

out of 5

POSTED: | BY: Elaine M.

The only company I would ever trust.

This company is very through and helpful. Very patient with me about the concerns concerning my pet. Very efficient in knowing how to handle all the necessary information with getting the claim process completed. Very happy I went with this company. They all seem to be caring animal lovers. I have recomended this company to family and friends who have pets.
5

out of 5

POSTED: | BY: Kim Wall

Trupanion has been incredible

Trupanion has been incredibly easy to work with. Everyone has had such compassion for our injured dog. I can’t say anything bad about this company. They have been terrific! No questions on coverage, they’ve been doing direct pay with my vet. Makes it so much easier!
5

out of 5

POSTED: | BY: Amy koval

Ttupanion is amazing

Trupanion is affordable and has been a lifesaver with our 10 month old puppy. They are quick to reimburse you and they make the whole process super simple
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Monthly Cost

Your monthly premium is determined by multiple factors including your pet’s species, gender, breed, age, zip code, and the deductible amount you choose if your policy allows.

Coverage

Depending on your plan, the Trupanion policy pays up to 100% of your vet bill for all eligible expenses. There are unlimited payout limits, always and Trupanion will never increase or cancel your coverage because of claims you submit. Coverage includes new accidents and illnesses, hereditary, congenital, and chronic conditions, diagnostic tests, hospital stays, and much more. Trupanion prides itself on paying out more on the dollar than any other provider and has paid out nearly $2 billion in claims to date.

Payout Limits

The Trupanion policy* has no payout limits, so whether your pet needs one quick visit or a lifetime of care, your coverage won’t quit. That can mean a big difference if your pet develops a chronic condition requiring extended care like allergies, diabetes, or even cancer.

Deductible

If your Trupanion policy has a deductible, you can customize it to fit your budget. You can choose from $50 to $1,000 in increments of $5, or choose to have no deductible at all. Trupanion deductibles are per-condition and good for the life of your pet. That means no annual resets-once a deductible is met, you never have to pay the deductible for that condition again.

Age Limits

All new pets can enroll from birth until their 14th birthday. Once your pet is enrolled, they can be enrolled for life

Waiting Period

Waiting periods vary by state. Please see your states policy for full coverage details. However, other providers may have additional waiting periods for congenital conditions like hip dysplasia, Trupanion does not.

Exclusions

Trupanion was developed to protect you and your pet from unexpected illnesses and injuries. That means we don’t cover “predictable” care costs that you can plan ahead for, like: Examination fees Wellness and preventive care Elective, or cosmetic procedures Sales tax, where applicable Like many other pet insurance providers, Trupanion does not cover pre-existing conditions. Whichever insurer you choose, it pays to enroll early! * Terms and Conditions apply. Coverage may vary by state. Not all veterinarians accept direct payment. Ask your veterinarian about Trupanion Vet Direct Pay. Underwritten in Canada by Omega General Insurance Company and GPIC Insurance Company and in the United States by American Pet Insurance Company and ZPIC Insurance Company, 6100-4th Ave S, Seattle, WA 98108. Please visit AmericanPetInsurance.com to review all available pet health insurance products.
Trupanion Pet Insurance detail
Trupanion was founded in 2000 with the goal to help pet owners plan for the unexpected and take the cost out of the care equation. They believe that the pets—and the veterinary professionals who help them—deserve better. That’s why Trupanion is a proud member of the North American Pet Health Insurance Association. We’re committed to sharing industry data, supporting animal welfare organizations, and working with federal and state regulators to help more pets get better care. Our members know we’re ahead of the pack, because there’s pet insurance—then there’s Trupanion: 24/7/365 Member Support—yes, even on holidays 20+ years of experience Nearly $2 Billion paid in claims Over 800,000 pets protected Unlimited Payouts The only provider that can pay your veterinarian directly at checkout* Accepted everywhere in the USA, Canada, Puerto Rico, and Australia * At participating hospitals
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