5
out of 5
POSTED: | BY: William Griffith
Super easy to deal with. A+
Simple fact is that my mini-dachshund had a back injury. As promised and with no BS whatsoever, they paid the 90% of my dog's huge surgery bill.
4.9
out of 5
Number of reviews 60,508
Updated: May 29, 2024
Pets can be full of surprises-so their insurance coverage shouldn’t be. That’s why Trupanion is dedicated to helping pets we love get the care they need. They’ve been around for more than 20 years, making them experts and setting standards for the industry. One perk of this, and what they pride themselves on, is the amount they pay out to pet owners for each claim. Paying out more on the dollar than any other pet insurance provider. To date they have paid out $2 Billion in claims and have insured nearly 1 million pets.
Trupanion pets lead longer happier lives.1 Pets insured with Trupanion lived longer than pets without Trupanion because pet parents didn’t have to worry about the cost of the care their pet needed. Depending on the plan Trupanion covers up to 90% of eligible expenses, has unlimited payouts-always, and can pay your vet bill, within seconds, at time of checkout, so all you pay is your portion (anything not covered by Trupanion). They have transformed the way pet insurance handles claims by eliminating the reimbursement process.
To put it simply, there is a reason why 98.7% of Trupanion members stay enrolled every month.
1 Based on a November 2020 internal study analyzing third party hospital claims data comparing pets insured with a Trupanion policy to pets without a Trupanion policy.
* Terms and Conditions apply. Policy details vary by state, please review your states policy for full coverage details. Not all veterinarians accept direct payment. Ask your veterinarian about Trupanion Vet Direct Pay.
Underwritten in Canada by Omega General Insurance Company and in the United States by American Pet Insurance Company and ZPIC Insurance Company, 6100-4th Ave S, Seattle, WA 98108. Administered in Canada by Canada Pet Health Insurance Services, Inc. dba trupanion and in the United States by Trupanion Managers USA, Inc. (CA license No. 0G22803, NPN 9588590). Please visit AmericanPetInsurance.com to review all available pet health insurance products.
Source: Survey commissioned by dvm360, from April 19-June 9, 2022
5
out of 5
POSTED: | BY: Judi Hutchison
Outstanding service and benefits
Trupanion was there for me during my previous pet's illness and without them my time with him would have been considerably shorter and less comfortable for both of us. I recommend Trupanion to my friends all of the time and will continue to do so
5
out of 5
POSTED: | BY: Valerie
Great care and comittment to pets.
I have dealt with Trupanion since enrolling Apollo at the age of 4 months. Unfortunately he became very ill at the age of 1 and 1/2 years. Finally diagnosed with IBD. Trupanion was with me all the way and I truly appreciate their commitment to our pets. His recent bout of pancreatitis only confirms my believe in this company. They are amazing!!!
5
out of 5
POSTED: | BY: Kate Chase
Very Pleased-Have told all the dog lovers I know!
Very pleased with my service through Trupanion. Ollie is doing well, and is as playful as ever. Thanks Trupanion.
5
out of 5
POSTED: | BY: Briana
TRUPANION IS AMAZING
I can not even say enough good things about trupanion. I am actually in shock still to this very moment about the level of care they had about my pet and the level of commitment they had to ensuring my claim was handled promptly. I was devastated when my dog got hit by a car, I didnt even remember at first that I had pet insurance. It wasnt until they asked me to pay for it that I remembered that I had purchased insurance, and thank GOD I had purchased the optional package for physical therapy. Of course he needed surgery and physical therapy and every step of the way I felt so much peace knowing that I didnt have to make any decisions for dog based on money. They people that handled my claim were MORE than friendly. In fact there was an issue with my claim that I didnt know about prior to the injury and yet they still honored my claim to its full extent. I am more than grateful that I spent the extra money every month for pet insurance I would HONESTLY recommend it to anyone that has a pet. The chances of your pet having a severe injury are probably always very slim in your mind as a pet owner but when or if God forbid something happens, having this insurance is a lifesaver. Trupanion is by far the most amazing pet insurance I have ever ran across. No gimmicks and very straight forward.
Monthly Cost
Your monthly premium is determined by multiple factors including your pet’s species, gender, breed, age, zip code, and the deductible amount you choose if your policy allows.
Coverage
Depending on your plan, the Trupanion policy pays up to 100% of your vet bill for all eligible expenses. There are unlimited payout limits, always and Trupanion will never increase or cancel your coverage because of claims you submit. Coverage includes new accidents and illnesses, hereditary, congenital, and chronic conditions, diagnostic tests, hospital stays, and much more. Trupanion prides itself on paying out more on the dollar than any other provider and has paid out nearly $2 billion in claims to date.
Payout Limits
The Trupanion policy* has no payout limits, so whether your pet needs one quick visit or a lifetime of care, your coverage won’t quit.
That can mean a big difference if your pet develops a chronic condition requiring extended care like allergies, diabetes, or even cancer.
Deductible
If your Trupanion policy has a deductible, you can customize it to fit your budget. You can choose from $50 to $1,000 in increments of $5, or choose to have no deductible at all. Trupanion deductibles are per-condition and good for the life of your pet. That means no annual resets-once a deductible is met, you never have to pay the deductible for that condition again.
Age Limits
All new pets can enroll from birth until their 14th birthday. Once your pet is enrolled, they can be enrolled for life
Waiting Period
Waiting periods vary by state. Please see your states policy for full coverage details.
However, other providers may have additional waiting periods for congenital conditions like hip dysplasia, Trupanion does not.
Exclusions
Trupanion was developed to protect you and your pet from unexpected illnesses and injuries. That means we don’t cover “predictable” care costs that you can plan ahead for, like:
Examination fees
Wellness and preventive care
Elective, or cosmetic procedures
Sales tax, where applicable
Like many other pet insurance providers, Trupanion does not cover pre-existing conditions. Whichever insurer you choose, it pays to enroll early!
* Terms and Conditions apply. Coverage may vary by state. Not all veterinarians accept direct payment. Ask your veterinarian about Trupanion Vet Direct Pay.
Underwritten in Canada by Omega General Insurance Company and GPIC Insurance Company and in the United States by American Pet Insurance Company and ZPIC Insurance Company, 6100-4th Ave S, Seattle, WA 98108. Please visit AmericanPetInsurance.com to review all available pet health insurance products.
Trupanion was founded in 2000 with the goal to help pet owners plan for the unexpected and take the cost out of the care equation. They believe that the pets—and the veterinary professionals who help them—deserve better. That’s why Trupanion is a proud member of the North American Pet Health Insurance Association.
We’re committed to sharing industry data, supporting animal welfare organizations, and working with federal and state regulators to help more pets get better care.
Our members know we’re ahead of the pack, because there’s pet insurance—then there’s Trupanion:
24/7/365 Member Support—yes, even on holidays
20+ years of experience
Nearly $2 Billion paid in claims
Over 800,000 pets protected
Unlimited Payouts
The only provider that can pay your veterinarian directly at checkout*
Accepted everywhere in the USA, Canada, Puerto Rico, and Australia
* At participating hospitals