Trupanion | Pet Insurance Review

4.9

out of 5

Number of reviews 60,510

  • 60 Days
  • 1 Year
  • Lifetime
  • Rating
  • 5.0
  • 4.7
  • 4.9
  • Count
  • 5
  • 496
  • 60,510

Updated: May 29, 2024

Pets can be full of surprises-so their insurance coverage shouldn’t be. That’s why Trupanion is dedicated to helping pets we love get the care they need. They’ve been around for more than 20 years, making them experts and setting standards for the industry. One perk of this, and what they pride themselves on, is the amount they pay out to pet owners for each claim. Paying out more on the dollar than any other pet insurance provider. To date they have paid out $2 Billion in claims and have insured nearly 1 million pets. Trupanion pets lead longer happier lives.1 Pets insured with Trupanion lived longer than pets without Trupanion because pet parents didn’t have to worry about the cost of the care their pet needed. Depending on the plan Trupanion covers up to 90% of eligible expenses, has unlimited payouts-always, and can pay your vet bill, within seconds, at time of checkout, so all you pay is your portion (anything not covered by Trupanion). They have transformed the way pet insurance handles claims by eliminating the reimbursement process. To put it simply, there is a reason why 98.7% of Trupanion members stay enrolled every month. 1 Based on a November 2020 internal study analyzing third party hospital claims data comparing pets insured with a Trupanion policy to pets without a Trupanion policy. * Terms and Conditions apply. Policy details vary by state, please review your states policy for full coverage details. Not all veterinarians accept direct payment. Ask your veterinarian about Trupanion Vet Direct Pay. Underwritten in Canada by Omega General Insurance Company and in the United States by American Pet Insurance Company and ZPIC Insurance Company, 6100-4th Ave S, Seattle, WA 98108. Administered in Canada by Canada Pet Health Insurance Services, Inc. dba trupanion and in the United States by Trupanion Managers USA, Inc. (CA license No. 0G22803, NPN 9588590). Please visit AmericanPetInsurance.com to review all available pet health insurance products. Source: Survey commissioned by dvm360, from April 19-June 9, 2022
5

out of 5

POSTED: | BY: Sara

My dog has new legs thanks to Trupanion!

At one and a half years of age, my American Bulldog tore one of her cranial cruciate ligaments; the second one tore 6 months later, at which time both required surgical repair. A TPLO surgery costs around $3000-$4000 at most orthopedic specialists. Without Trupanion, I have no idea where I would have gotten the money to give my dog this much needed treatment. Thanks to her coverage, she had both legs repaired by a trustworthy specialist. I didn't have to price shop, or put off treating her problem due to lack of funds. Because her surgeries were largely covered, I was able to put my money towards a rehabilitation and physio therapy program, to ensure that her legs healed as well as they possibly could. Trupanion has continued to cover my dog's joint supplements, which she will be taking for life.This same dog also has ongoing skin allergies, and she suffers from urinary incontinence. She's a true lemon, but I love her. My dogs will never have to go without medical care, regardless of my bank account, thanks to their Trupanion policies. Obtaining pet insurance was the best decision I could have made when I got dogs!
5

out of 5

POSTED: | BY: George McNally

Bianca

Handled quickly. Was not aware of a fee that was not covered.
5

out of 5

POSTED: | BY: Jennifer Burke

Christmas Eve Chaos

Trupanion was amazing! They answered my call and my questions on Christmas Eve. A representative called later to answer any addition questions. The claim was resolved in less than 10 days. I am so pleased with our choice of pet insurance.
5

out of 5

POSTED: | BY: Cristina Fonseca

SCOUT AND FLASH ARE DOING WELL...

I have both my Domestic American felines insured with Trupanion. I have been insured for about 8 years. Unfortunately, 2013 was the year where cat woes came in full force. I am extremely pleased with how Trupanion supported Scout and Flash during this time. Trupanion has been fair and supportive and provided me with much financial relief at a time when I needed it the most.
5

out of 5

POSTED: | BY: Matt Perrapato

Cardiologist

Our 10 year old boxer Mya went in for a tumor removal and had heart aritmethias. They had to reverse the anesthesia and not perform the surgery. This led to seeing a cardiologist which we new would be expensive, but also new we had no choice because Mya is family. Thank god for Trupanion and Stella and the whole company. They covered 90% of our $1163 bill and made the entire process easy. Without Trupanion we would have to be making major decisions for financial reasons thanks to them we can love our pets with peace of mind.
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Monthly Cost

Your monthly premium is determined by multiple factors including your pet’s species, gender, breed, age, zip code, and the deductible amount you choose if your policy allows.

Coverage

Depending on your plan, the Trupanion policy pays up to 100% of your vet bill for all eligible expenses. There are unlimited payout limits, always and Trupanion will never increase or cancel your coverage because of claims you submit. Coverage includes new accidents and illnesses, hereditary, congenital, and chronic conditions, diagnostic tests, hospital stays, and much more. Trupanion prides itself on paying out more on the dollar than any other provider and has paid out nearly $2 billion in claims to date.

Payout Limits

The Trupanion policy* has no payout limits, so whether your pet needs one quick visit or a lifetime of care, your coverage won’t quit. That can mean a big difference if your pet develops a chronic condition requiring extended care like allergies, diabetes, or even cancer.

Deductible

If your Trupanion policy has a deductible, you can customize it to fit your budget. You can choose from $50 to $1,000 in increments of $5, or choose to have no deductible at all. Trupanion deductibles are per-condition and good for the life of your pet. That means no annual resets-once a deductible is met, you never have to pay the deductible for that condition again.

Age Limits

All new pets can enroll from birth until their 14th birthday. Once your pet is enrolled, they can be enrolled for life

Waiting Period

Waiting periods vary by state. Please see your states policy for full coverage details. However, other providers may have additional waiting periods for congenital conditions like hip dysplasia, Trupanion does not.

Exclusions

Trupanion was developed to protect you and your pet from unexpected illnesses and injuries. That means we don’t cover “predictable” care costs that you can plan ahead for, like: Examination fees Wellness and preventive care Elective, or cosmetic procedures Sales tax, where applicable Like many other pet insurance providers, Trupanion does not cover pre-existing conditions. Whichever insurer you choose, it pays to enroll early! * Terms and Conditions apply. Coverage may vary by state. Not all veterinarians accept direct payment. Ask your veterinarian about Trupanion Vet Direct Pay. Underwritten in Canada by Omega General Insurance Company and GPIC Insurance Company and in the United States by American Pet Insurance Company and ZPIC Insurance Company, 6100-4th Ave S, Seattle, WA 98108. Please visit AmericanPetInsurance.com to review all available pet health insurance products.
Trupanion Pet Insurance detail
Trupanion was founded in 2000 with the goal to help pet owners plan for the unexpected and take the cost out of the care equation. They believe that the pets—and the veterinary professionals who help them—deserve better. That’s why Trupanion is a proud member of the North American Pet Health Insurance Association. We’re committed to sharing industry data, supporting animal welfare organizations, and working with federal and state regulators to help more pets get better care. Our members know we’re ahead of the pack, because there’s pet insurance—then there’s Trupanion: 24/7/365 Member Support—yes, even on holidays 20+ years of experience Nearly $2 Billion paid in claims Over 800,000 pets protected Unlimited Payouts The only provider that can pay your veterinarian directly at checkout* Accepted everywhere in the USA, Canada, Puerto Rico, and Australia * At participating hospitals
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