Trupanion | Pet Insurance Review

4.9

out of 5

Number of reviews 77,903

Pets can be full of surprises-so their insurance coverage shouldn’t be. That’s why Trupanion is dedicated to helping pets we love get the care they need. They’ve been around for more than 20 years, making them experts and setting standards for the industry. One perk of this, and what they pride themselves on, is the amount they pay out to pet owners for each claim. Paying out more on the dollar than any other pet insurance provider. To date they have paid out $2 Billion in claims and have insured nearly 1 million pets. Trupanion pets lead longer happier lives.1 Pets insured with Trupanion lived longer than pets without Trupanion because pet parents didn’t have to worry about the cost of the care their pet needed. Depending on the plan Trupanion covers up to 90% of eligible expenses, has unlimited payouts-always, and can pay your vet bill, within seconds, at time of checkout, so all you pay is your portion (anything not covered by Trupanion). They have transformed the way pet insurance handles claims by eliminating the reimbursement process. To put it simply, there is a reason why 98.7% of Trupanion members stay enrolled every month. 1 Based on a November 2020 internal study analyzing third party hospital claims data comparing pets insured with a Trupanion policy to pets without a Trupanion policy. * Terms and Conditions apply. Policy details vary by state, please review your states policy for full coverage details. Not all veterinarians accept direct payment. Ask your veterinarian about Trupanion Vet Direct Pay. Underwritten in Canada by Omega General Insurance Company and in the United States by American Pet Insurance Company and ZPIC Insurance Company, 6100-4th Ave S, Seattle, WA 98108. Administered in Canada by Canada Pet Health Insurance Services, Inc. dba trupanion and in the United States by Trupanion Managers USA, Inc. (CA license No. 0G22803, NPN 9588590). Please visit AmericanPetInsurance.com to review all available pet health insurance products. Source: Survey commissioned by dvm360, from April 19-June 9, 2022
5

out of 5

POSTED: | BY: Sharon del

YOU PEOPLE ARE AWESOME!

We are so grateful for the quick response to our claim. You are awesome and we really appreciate the fantastic service. Our little girl is healing nicely and she sends a big wet doggie kiss to you all. Thank you again.
2

out of 5

POSTED: | BY: john k

they have really rude customer service

Hello john k! My name is Julie. so like i'm looking for insurance right, i dont understand about pre existing how its work. how do you decide or know if the pet has pre existing condition or not? J HI, John. We will collect the medical records for your pet, which will show us your pet's medical history up to the point of enrollment, and then after as well. yeah i know but if medical record shows curtain symptom then it goes to pre existing? what if the sympton isnt on the medical report? J If a pet already shows signs or symptoms of an illness or injury, this would be considered pre-existing, even if it has not been diagnosed yet. do the pets has to be in examination before the insurance start? yeah that i dont get it. how would u guys know its already started or its been J No, but keep in mind there are waiting periods too. 5 days for injuries and 30 days for illnesses. It sounds like your pet is going through something that you may be looking for coverage on. is this correct? my pet is completely healthy m just trying to figure it out. i have a wellness plan ending in dec. after that im thinking to get insurance along with pet insurance. my pet had parvo 4 months ago but hes survived Then you would have nothing to worry about, if there are no vet records of any problems (and if you get through the waiting periods with no signs or symptom) then you are in the clear. It is a great idea to set up insurance while your pet is young and healthy. J That is good news. I am happy he pulled through that. hes 11months i mean i heard from people and saw some reviews that people saying thier pet never had condition or ever tested before then when they go vet and do a claim. most of them told its preexistiong condition n dont cover thier bill J I understand your wanting to be smart about this. We rely on the vet records, and we would not deny a claim unless the vet records show us the condition did not start after enrollment. Would you like to speak with me so we can go over how the policy works, and pricing? so im just trying to know how do you guys decide its pre existing is it like they has to go pre examined for everything before getting a insurance or its just based on their medical record past are you calling me trying to be smart? im just trying to figure it out and doing some research when it comes to my insurance. how can you be so rude?
5

out of 5

POSTED: | BY: Rowan

Highly recommend

We lost our cat in August, but we worked hard to bring her home and I remained hopeful that she would return for several months. I finally decided I needed to cancel her insurance, and Trupanion very graciously refunded me for the 3 months I'd paid the premiums even though our cat was lost. They have been very easy to work with throughout the time we had coverage, and I would insure another pet with them in a heartbeat.
1

out of 5

POSTED: | BY: Brent Haptonstall

deductible

Make sure you understand “Deductible”. It’s not the same as human insurance. There’s a deductible for each health issue. Foot issue, deductible. Skin issue, deductible. Swallows something, deductible. We paid 1200.00/year for this insurance. Issue with foot and issue with skin. Meet deductible with foot issue, thought since we meet the deductible the skin issue would be covered at 90%, nope. New deductible to meet for skin issue. It’s a rip off. We’ll just save the 100/month and use it to actually pay the vet bills.
5

out of 5

POSTED: | BY: Janie jones

Awesome

Cannot day enough Good things about this pet insurance. It has more than paid for itself in the 7 years our fur baby has been covered. Claim process is quick and easy. Payments are fast. They have never turned down or question Ed any claim we have sent in. Plus they have vet pay which makes claims even easier. I would recommend this company for pet Insurance over all others out there!

Monthly Cost

Your monthly premium is determined by multiple factors including your pet’s species, gender, breed, age, zip code, and the deductible amount you choose if your policy allows.

Coverage

Depending on your plan, the Trupanion policy pays up to 100% of your vet bill for all eligible expenses. There are unlimited payout limits, always and Trupanion will never increase or cancel your coverage because of claims you submit. Coverage includes new accidents and illnesses, hereditary, congenital, and chronic conditions, diagnostic tests, hospital stays, and much more. Trupanion prides itself on paying out more on the dollar than any other provider and has paid out nearly $2 billion in claims to date.

Payout Limits

The Trupanion policy* has no payout limits, so whether your pet needs one quick visit or a lifetime of care, your coverage won’t quit. That can mean a big difference if your pet develops a chronic condition requiring extended care like allergies, diabetes, or even cancer.

Deductible

If your Trupanion policy has a deductible, you can customize it to fit your budget. You can choose from $50 to $1,000 in increments of $5, or choose to have no deductible at all. Trupanion deductibles are per-condition and good for the life of your pet. That means no annual resets-once a deductible is met, you never have to pay the deductible for that condition again.

Age Limits

All new pets can enroll from birth until their 14th birthday. Once your pet is enrolled, they can be enrolled for life

Waiting Period

Waiting periods vary by state. Please see your states policy for full coverage details. However, other providers may have additional waiting periods for congenital conditions like hip dysplasia, Trupanion does not.

Exclusions

Trupanion was developed to protect you and your pet from unexpected illnesses and injuries. That means we don’t cover “predictable” care costs that you can plan ahead for, like: Examination fees Wellness and preventive care Elective, or cosmetic procedures Sales tax, where applicable Like many other pet insurance providers, Trupanion does not cover pre-existing conditions. Whichever insurer you choose, it pays to enroll early! * Terms and Conditions apply. Coverage may vary by state. Not all veterinarians accept direct payment. Ask your veterinarian about Trupanion Vet Direct Pay. Underwritten in Canada by Omega General Insurance Company and GPIC Insurance Company and in the United States by American Pet Insurance Company and ZPIC Insurance Company, 6100-4th Ave S, Seattle, WA 98108. Please visit AmericanPetInsurance.com to review all available pet health insurance products.
Trupanion was founded in 2000 with the goal to help pet owners plan for the unexpected and take the cost out of the care equation. They believe that the pets—and the veterinary professionals who help them—deserve better. That’s why Trupanion is a proud member of the North American Pet Health Insurance Association. We’re committed to sharing industry data, supporting animal welfare organizations, and working with federal and state regulators to help more pets get better care. Our members know we’re ahead of the pack, because there’s pet insurance—then there’s Trupanion: 24/7/365 Member Support—yes, even on holidays 20+ years of experience Nearly $2 Billion paid in claims Over 800,000 pets protected Unlimited Payouts The only provider that can pay your veterinarian directly at checkout* Accepted everywhere in the USA, Canada, Puerto Rico, and Australia * At participating hospitals

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